Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Commercial Risk Advisor

Company: First Citizens Bank

Location: USA

Posted Dec 27, 2024

This advisory sales position is key to the growth and success of First Citizens Insurance Services. The successful candidate will be able to demonstrate a proven track record of successfully creating and maintaining a commercial insurance book of business by using their knowledge and a value-added approach to their relationships. The position offers an exciting opportunity with a broad territory and network of First Citizens team members who also have responsibility in developing insurance opportunities. As a member of a strong insurance sales and service team, this is an opportunity to take the next step in your career in a dynamic work environment. First Citizens is one of the top financial services providers in the nation, recognized and awarded for our customer satisfaction, sustainable profitability, and overall stability and security. This position has remote or hybrid work options within close proximity to Columbia SC or Charleston SC geographies.

Customer Onboarding & Implementation Specialist

Company: BioDigital

Location: USA

Posted Dec 27, 2024

BioDigital has built a cloud-based solution for visualizing the human body in interactive 3D. They are seeking a talented Customer Onboarding and Implementation Specialist to provide exceptional service and drive successful adoption of their innovative software. The role involves guiding customer adoption, delivering tailored training, technical support, and best practices, and collaborating with Strategic Account Managers.

Sr Manager, Salesforce Data Operations

Company: GitLab

Location: USA

Posted Dec 27, 2024

The text is a job description for a Sr Manager of Salesforce Data Operations at GitLab. The role involves leading and managing teams, automating Salesforce account hierarchies, promoting data quality, cross-functional collaboration, and managing team performance. The candidate should have strong knowledge of third-party data providers, Salesforce hierarchy management, GTM Rules of Engagement, and experience in strategic thinking, data analysis, and communication.

Finance Specialist

Company: TRAILS

Location: USA

Posted Dec 27, 2024

TRAILS is a rapidly growing school-based mental health solutions organization seeking a Finance Specialist to maintain financial health and stability. The role involves payroll validation, accounts receivable, and process improvement. The organization is committed to equity and diversity, and offers a comprehensive benefits package.

Product Marketing Lead, Competitive Intelligence

Company: Gomotive

Location: USA

Posted Dec 27, 2024

Motive is a company that provides a single system for safety operations, finance teams, and fleet-related spend management. They serve over 120,000 customers across various industries and are looking for a Product Marketing Lead with competitive intelligence experience to drive effective product positioning and enablement strategies.

Financial Planner

Company: BMO Financial

Location: USA

Posted Dec 27, 2024

BMO is offering a Virtual Financial Planner position in Québec with a starting salary of $55,000 and potential upward commission. The role requires a certified Financial Planner with the Institut de planification financière. Strong verbal and written language skills in French and English are required. The candidate will provide financial and investment planning, determine client needs, and engage with customers to grow BMO's business.

Tax Prep Specialist

Company: Omni Interactions, Inc.

Location: USA

Posted Dec 27, 2024

This is an opportunity for a college graduate with a minimum of 2 years experience in US tax principles to work remotely as a Tax Analyst for Omni. The role involves tax preparation, client collaboration, timely responses, extensions and estimates, and ad hoc projects. The requirements include a personal computer with 8GB RAM, high-speed wired internet, valid antivirus software, and a Windows 10 or Windows 11 operating system.

Product Manager II, Audience & Data

Company: Morning Brew

Location: USA

Posted Dec 27, 2024

Morning Brew Inc is a growing organization with a unique brand of wit, focusing on attracting and building real relationships with the next generation of business leaders. They offer credible entertaining business content that makes an impact on personal and professional lives. The product team is a lean and highly performant group, collaborating closely to build customer-facing products and internal tools. The role of Product Manager for Audience and Data amp Insights teams is crucial for driving growth and engagement, managing stakeholders, and defining and tracking KPIs.

Marketing Manager

Company: Nava

Location: USA

Posted Dec 27, 2024

Nava Benefits is a fast-growing benefits brokerage using technology and expertise to lower costs, delight employees, and augment HR teams. They aim to fix healthcare in America, starting with employer-provided healthcare. Backed by leading investors, Nava is an ambitious team transforming the $50B/year benefits brokerage industry. They are looking for a marketing role to drive user acquisition and engagement through diverse channels.

eBay Customer Support

Company: eBay

Location: USA

Posted Dec 27, 2024

eBay is a global ecommerce leader committed to reinventing the future of ecommerce for enthusiasts. They are looking for a phone-based role in the Republic of Ireland with a basic salary of €36400. The role involves providing phone support for members with queries, supporting sellers, ensuring a safe and compliant trading platform, and making decisions on various topics. The role requires problem-solving, business acumen, financial acumen, negotiation, adaptability, professional communication, and financial and risk acumen. The ideal candidate should be available for shift work, have previous financial service payments experience, and be self-aware and resilient.

Customer Success Manager, Enterprise

Company: Ironcladhq

Location: USA

Posted Dec 27, 2024

Ironclad is a contract lifecycle management platform for innovative companies. It helps companies manage contracts, accelerate contracting, and turn contracts into operational business intelligence. Ironclad is a leader in the Forrester Wave for Contract Lifecycle Management and has been recognized as a Fortune Great Place to Work for four consecutive years. The role of Enterprise Customer Success Manager involves partnering with large global customers, driving adoption of the Ironclad solution, and supporting the growth of the business.

Reporting Analyst

Company: Affirmedrxpbc

Location: USA

Posted Dec 27, 2024

The text describes a job posting for an Analytics and Reporting Analyst at AffirmedRx, a company committed to improving healthcare outcomes through clarity, integrity, and trust in pharmacy benefit management. The role involves creating and enhancing standardized reports, regulatory reporting, ad-hoc analyses, stakeholder consultation, and business requirements collaboration. The ideal candidate should have a bachelor's degree in a related field, 3+ years of healthcare reporting experience, and proficiency in SQL, SAS, Excel, VBA, and BI tools. The company offers competitive compensation, equity, and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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