Customer Satisfaction Jobs in USA
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Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.
Director - Customer Success
Company: Vercel
Location: USA
Posted Dec 18, 2024
Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster and more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. The role of the Director of Customer Success is to manage a team of CSMs, deliver exceptional customer experiences, set and measure metrics, hire and grow the team, use a CS CRM to scale the CSM function, and improve customer issue resolution. The ideal candidate has 5+ years of experience in Customer Success at a SaaS company, experience in devising and implementing SaaS customer activations strategies, setting and managing KPIs and growth plans, experience driving efficiencies and scaling, experience managing projects, desire to work cross-functionally, and experience mentoring direct reports.
Technical Support Representative - French Speaking
Company: BigCommerce
Location: USA
Posted Dec 18, 2024
BigCommerce is disrupting the eCommerce industry as the SaaS leader for fast-growing midmarket businesses. They enable customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce has already expanded into Europe and is honing those efforts. They are seeking a Technical Support Representative that is French-speaking for their 24x7 Customer Success Services CSS Team.
Online Math Tutor
Company: Learner Education
Location: USA
Posted Dec 17, 2024
Learner is actively hiring enthusiastic Math tutors for remote, flexible hours. Requirements include a Bachelor's degree, professional tutoring experience, and a quiet environment. Benefits include professional development and high-quality customer opportunities.
Customer Success Manager
Company: Workiva
Location: USA
Posted Dec 18, 2024
The text describes the role of a Customer Success Manager (CSM) at Workiva. The CSM's primary mission is to maximize customers' return on investment (ROI) in the Workiva Platform. They will work closely with various teams to drive adoption, ensure continuous ROI, and consult on best practices. The CSM will also identify risks, manage customer communication issues, and track metrics. The job requires a minimum of an undergraduate degree and 2 years of related experience. The salary range is $57,000 - $91,000 with additional benefits.
Principal Product Manager II
Company: Life360
Location: USA
Posted Dec 18, 2024
Life360 is a Remote First company that values user experience and has a strong mission to keep people close to loved ones. They offer a mobile app and Tile tracking devices with services like location sharing, safe driver reports, and crash detection. They serve over 77 million monthly active users across more than 170 countries. The company has a clear vision for growth and offers competitive benefits and a positive work environment.
CX Project Manager
Company: Olo
Location: USA
Posted Dec 18, 2024
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They offer digital ordering, payment, and guest engagement solutions to help brands do more with less and make every guest feel like a regular. They are looking for an experienced project manager to join their team and lead the execution of a portfolio of projects. The role offers remote work, flexible hours, and a competitive salary range of $54,668 - $74,458 annually.
Senior Information System Engineer
Company: Dynatrace
Location: USA
Posted Dec 18, 2024
The job description is for a professional with 5+ years of experience in server infrastructure, virtualization, security, and cloud services. The role involves managing and maintaining various technologies, working with multiple teams, and providing customer service. The company, Dynatrace, is a leader in unified observability and security, offering competitive compensation and benefits.
Customer Operations Partner
Company: Roadie
Location: USA
Posted Dec 18, 2024
Roadie is a logistics management and crowdsourced delivery platform founded in 2014. They offer businesses fast, flexible, and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of US households by providing access to over 200,000 independent drivers nationwide. The Customer Operations Partner position is focused on building and nurturing relationships with key customers, serving as the main point of contact for high-value senders, and overseeing day-to-day activities for strategic accounts.
Digital Marketing Specialist
Company: Truleo
Location: USA
Posted Dec 18, 2024
TRULEO is an AI-powered Police Officer Assistant designed to enhance officer morale, recruitment, and retention. It streamlines tasks, promotes accountability, and helps law enforcement build stronger connections with communities. TRULEO is a well-funded, early-stage startup with world-class technology and culture, seeking a Digital Marketing Specialist to manage and optimize paid social media advertising campaigns and SEO strategies.
Product Manager - Accounting
Company: Restaurant365
Location: USA
Posted Dec 18, 2024
Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. The company values empowering team members, elevating skills, and being best in class. The Product Manager for Accounting will play a pivotal role in shaping the future of restaurant management technology, collaborating with a diverse team, and innovating in a dynamic environment. The role requires accounting expertise, SaaS experience, strategic vision, customer empathy, design collaboration, data-driven decision making, agile enthusiasm, and communication mastery. The position offers a salary range of $99,000 - $139,000 with comprehensive medical benefits, 401k with matching, equity option grant, unlimited PTO, and company holidays.
Senior Backend Engineer - Subscriptions & Payments
Company: Webflow
Location: USA
Posted Dec 18, 2024
Webflow is a Website Experience Platform that empowers marketing teams to visually build, manage, and optimize stunning websites with AI-driven personalization. The Subscriptions and Payments team collaborates to enhance payment systems for enterprise-level and self-serve products, aiming to develop and expand billing infrastructures. The role is for a Senior Backend Engineer to lead strategic projects, laying the groundwork for Subscriptions and Plan Management, and optimizing dynamic integrations with Stripe. The team works on systems like low latency API for entitlement services, payment APIs, taxation compliance systems, expanding payment offerings, and pricing experimentation. The role is remote-first, with a focus on building strong pricing and packaging foundations for Webflow as it scales up product-led growth and enterprise business.
Designer/Researcher
Company: Nava
Location: USA
Posted Dec 18, 2024
Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They have been trusted by federal, state, and local government agencies to build transformative digital services. Nava focuses on populations that are the least protected and aims to restore trust between people and public institutions. As a client services company, they work with government agencies to improve how people apply for benefits, navigate healthcare, and more. They bill for their time and sell their expertise and problem-solving methodology to government clients. Nava is looking for a Designer/Researcher to collaborate on design and research efforts for programs that affect millions of Americans. The role requires a human-centered design mindset, user research, and collaboration with cross-functional teams. The company offers competitive benefits, time off, and opportunities for growth.