Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Account Executive

Company: Magnet Forensics

Location: USA

Posted Dec 13, 2024

Magnet Forensics is a global leader in digital investigative software, continually innovating to protect companies, communities, and countries. With over 4000 customers in 100 countries, their solutions are crucial in modernizing digital investigations. As a part of Magnet Forensics, you can make a difference in the world, with a high-performance operating group, clear mission, and profitable growth. The role involves developing and executing territory plans, prospecting for new clients, cross-selling and upselling, and more. The company values integrity, accountability, and respect, and offers competitive compensation, benefits, and continuous learning opportunities.

Marketplace Operations Associate

Company: Magic Eden

Location: USA

Posted Dec 14, 2024

Magic Eden is a 1 Bitcoin dApp and NFT marketplace leading the charge to redefine the onchain experience. Backed by top-tier investors, they aim to make Web3 intuitive, accessible, and magical. They are looking for an Operations Associate with a true degen spirit and startup hustle to support NFT creators and collectors on the platform.

Software Development Engineer in Test (SDET) - Backend Systems

Company: Wavexr

Location: USA

Posted Dec 13, 2024

Waves is a company aiming to unite humanity through immersive 3D entertainment. They envision being the live entertainment hub of the metaverse, offering a 24/7 live entertainment community. The company is looking for a Software Development Engineer in Test to ensure the quality of their backend and infrastructure for immersive online live music experiences.

Data Analytics Manager

Company: Cribl

Location: USA

Posted Dec 13, 2024

This role involves leading a data analytics team, overseeing business intelligence, data analysis, and data strategy. The role requires balancing strategic vision with operational execution to drive data-informed decision making and foster a culture of analytics excellence. The ideal candidate has 3+ years of experience managing a data team, strong communication and organization skills, and experience with the modern data tech stack.

Product Marketing Manager

Company: Enable

Location: USA

Posted Dec 13, 2024

Enable is a fast-growing company revolutionizing the rebate management landscape. They offer innovative solutions to empower businesses to optimize supplier relationships. The company values diversity, inclusion, and equal opportunity. They provide comprehensive benefits and perks to their employees.

Staff Field Operations Manager

Company: 6Sense

Location: USA

Posted Dec 13, 2024

6sense is seeking a Staff Field Sales Operations Lead to work with North American Enterprise and Strategic Sales teams. The role involves continuous analysis of results, making business recommendations, and acting as a trusted business partner to Sales leaders. The position requires 58+ years of experience in Sales Operations teams directly supporting Sales leadership.

Senior Onboarding Enablement Specialist

Company: Restaurant365

Location: USA

Posted Dec 13, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with its cloud-based platform for accounting and backoffice operations. The company values empowering team members and aims for continuous improvement. The role of a Sales Enablement Specialist involves managing onboarding programs, facilitating virtual sessions, developing eLearning content, and measuring onboarding output. The position offers a salary range of $110,000 - $125,000 with comprehensive benefits and a positive work environment.

Quality Support Fleet Engineer

Company: May Mobility

Location: USA

Posted Dec 14, 2024

May Mobility is a company that develops and deploys autonomous vehicles powered by their innovative MultiPolicy Decision Making technology. They aim to create a safer, greener, and more accessible world by bridging public transit gaps and moving people safely and easily. The company has given over 300,000 autonomous-enabled rides to real people around the globe and is hiring people who share their passion for building the future.

Accounting Associate

Company: Strapi

Location: USA

Posted Dec 13, 2024

Strapi is a globally distributed team of over 60 creative and productive individuals, offering a fully remote, inclusive, and diverse environment. They are seeking an Accounting Associate to support financial close, maintain General Ledgers, prepare financial reconciliations, and consolidate financial statements. The role requires strong knowledge of transfer pricing and managing tax compliance processes. The candidate should have a Bachelor's Degree in Accounting, US GAAP experience, and proficiency in Excel, QuickBooks, and Google Sheets.

Product Marketing Manager

Company: COMPLY

Location: USA

Posted Dec 13, 2024

COMPLY is a high-growth organization offering comprehensive benefits, unlimited PTO, and remote work flexibility. They are seeking a Product Marketing Manager to conduct research, analysis, and positioning for their compliance solutions. The role involves market research, expansion and adoption, and product launches. The compensation range is $110,000 - $120,000 per year.

Customer Onboarding Project Manager

Company: Cyderes

Location: USA

Posted Dec 13, 2024

The text describes a job posting for a Project Manager at Cyderes Cyber Defense and Response. The role involves managing day-to-day onboarding of new accounts, ensuring project timelines are met, and coordinating with internal and external teams. The company values experience, communication skills, and a willingness to take corrective actions. They are an equal opportunity employer.

Customer Success Manager II

Company: Toast

Location: USA

Posted Dec 13, 2024

The text describes a role within Toast, a restaurant technology company, as a Customer Success Manager (CSM). The CSM will engage with customers, provide strategic support, and drive activation and adoption across Toast's product suite. The role requires technical knowledge, data-driven decision making, and the ability to diagnose customer issues and develop strategies. The starting pay rate is $82,000.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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