Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Director - Data Platform

Company: Scribd

Location: USA

Posted Dec 11, 2024

Scribd is looking for a senior Director of Data Platform to lead a team of data engineers and shape the data engineering function to support the company's next stage of growth. The role involves defining strategy, owning the data platform roadmap, leading the team, promoting engineering excellence, championing innovation, ensuring data quality and compliance, and more.

Senior Data Conversion Consultant - Programmer

Company: Jenzabar

Location: USA

Posted Dec 11, 2024

The Senior Data Conversion Consultant Programmer position involves collaborating with higher education clients and internal teams to execute Jenzabar software implementations and custom programming solutions. The role requires a strong understanding of application and database requirements, TSQL skills, and effective communication. Essential tasks include developing SQL scripts, adhering to project timelines, communicating with clients and teams, and providing time estimates for custom tasks. The position offers a pay range of $58,000-$79,000 with additional benefits and a bonus opportunity.

Mid-Market Sales Engineer

Company: Abnormal Security

Location: USA

Posted Dec 11, 2024

Abnormal Security is seeking a MidMarket Sales Engineer to join their growing Sales Engineering team. The role involves being the customer's technical contact, crafting strategic business cases, and helping customers overcome email security challenges. The ideal candidate should have 3+ years of sales engineering or relevant experience, strong technical presentation skills, and the ability to see the big picture and solve customer business issues. The role offers a base salary range of $101,200 - $119,000 and the possibility of receiving restricted stock units (RSUs) and benefits.

Associate Security Engineer

Company: ScienceLogic

Location: USA

Posted Dec 11, 2024

The text describes a job posting for an early career professional to join ScienceLogic's small collaborative team as a security expert. The role involves designing and implementing systems to maintain data security, conducting vulnerability scans, monitoring security operations, and collaborating with internal and external auditors. The ideal candidate should have a Bachelor's Degree, problem-solving skills, good communication skills, and understanding of threat agents and compensating controls. The company offers a remote-first culture, comprehensive benefits, and opportunities for professional development.

Project Manager, Data Implementation

Company: Sand Cherry Associates

Location: USA

Posted Dec 11, 2024

The text describes a Senior Data Project Manager role at Sand Cherry Associates, focusing on driving data program roadmaps, influencing decisions, and managing data initiatives in the healthcare services sector. The role requires strong data engineering and project management experience, as well as proficiency in Agile Methodologies, PowerPoint, Excel, JIRA, and Smartsheet. The company offers a supportive work environment, professional growth opportunities, and a unique culture.

Learning and Development Program Lead

Company: Reserv

Location: USA

Posted Dec 11, 2024

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are focused on automating highly manual tasks to tackle longstanding problems in claims and set a new standard for TPA providers and adjusters alike. They are looking for a dynamic Learning and Development Lead to revolutionize their training programs and propel their team to new heights.

Customer Success Director

Company: Gradient AI

Location: USA

Posted Dec 11, 2024

Gradient AI is a leading provider of AI solutions for the Group Health and PampC insurance industries. They offer a SaaS platform that leverages a vast industry data lake to provide high-resolution, data-driven insights. The company has experienced strong growth and recently raised $56 million in Series C funding. They are seeking a Customer Success Director to join their Health sales team and build strong relationships with clients.

Account Executive, Product - Link (Financial Connections and Instant Bank Payments)

Company: Stripe

Location: USA

Posted Dec 11, 2024

Stripe is a financial infrastructure platform for businesses, offering products like RFA, Tax Issuing, Treasury Billing, and Link. They are hiring an Account Executive for Financial Connections and Instant Bank Payments, focusing on enterprise companies. The role involves sales, product expertise, and collaboration with internal and external teams. The preferred qualifications include 5+ years of sales experience, 5+ years of sales to enterprise merchants, and strong collaboration skills.

Lead Financial Analyst

Company: Gomotive

Location: USA

Posted Dec 11, 2024

Motive empowers physical operation teams with tools to improve safety, productivity, and profitability. They offer a single system for managing drivers, vehicles, equipment, and fleet-related spend. With AI and automation, they reduce manual workloads and provide complete visibility and control.

Marketing Operations Specialist

Company: Immersive Labs

Location: USA

Posted Dec 11, 2024

Immersive Labs is a leading cyber resilience company with a focus on people-centric solutions. They offer a SaaS platform for continuous assessment, building, and proving of cyber capabilities through real-life simulations. The company has secured over $180 million in funding and is looking for a Marketing Operations Specialist to optimize processes, manage data integrity, and support campaign management.

Senior Analytics Engineer

Company: brightwheel

Location: USA

Posted Dec 11, 2024

Brightwheel is a company that aims to enable high-quality early education for every child by giving teachers more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. They are a fully remote team with a passionate and talented focus on customer needs. They believe in diversity and celebrate all forms of it. They are seeking a Senior Analytics Engineer to join their team.

IT Product Owner

Company: Altarum

Location: USA

Posted Dec 11, 2024

Altarum is seeking a committed mission-driven technologist to help build the next generation of public health tools for their Public Health Systems department. The role involves working with State and Federal government agencies to develop software that impacts people's lives, such as building the next generation technology in disease surveillance and optimizing data standards and system integrations. The position is a temporary full-time, no benefits role for 2+ months.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages