Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Manager, Implementation Project Manager

Company: Restaurant365

Location: USA

Posted Dec 10, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They empower team members, focus on continuous improvement, and offer competitive benefits and compensation. The role of a Manager of Implementation Project Managers involves leading teams, coaching, and ensuring project success. Preferred qualifications include PMP certification, Microsoft certifications, and experience in restaurant industry software implementations.

Director of Care Concierge

Company: Allara Health

Location: USA

Posted Dec 10, 2024

Allara is a healthcare platform that provides effective solutions and consistent medical support for women. They are looking for a dynamic and compassionate individual to lead and scale their Care Concierge team, which owns patient care coordination and provider support across Allara's platform. The role requires strong leadership, strategy, analytics, healthcare knowledge, and exceptional communication skills. The position can be based in New York or remotely.

Account Manager

Company: 10x Genomics

Location: USA

Posted Dec 10, 2024

The Inside Sales Account Manager New England is responsible for selling Chromium and Visium benchtop instruments and driving consumables for all platforms across existing academic, government, and medical center research institutions. The role involves connecting primarily with existing customers via phone and email to guide them to the best products for their needs and working closely with cross-functional teams to ensure an exceptional customer experience. The position is a remote role based in New York or New Jersey and requires 2+ years of experience in selling, a bachelor's degree in Biology, Molecular Biology, Biochemistry, or a related field, and knowledge of Next Gen Sequencing Technology or similar diagnostic testing applications.

Senior Product Manager

Company: Magnet Forensics

Location: USA

Posted Dec 10, 2024

Magnet Forensics is a global leader in digital investigative software, continually innovating to help customers protect their companies, communities, and countries. With a mission to impact lives by uncovering the truth, they build and equip examiners and investigators with the best tools for digital investigations. The company is looking for a Senior Product Manager to champion the growth, commercialization, and lifecycle management of their Magnet Review product.

Associate Director, Project Manager

Company: MODEL N

Location: USA

Posted Dec 10, 2024

The text describes a leadership role in revenue management cloud solutions for life science and high-tech companies. The Associate Director Project Manager will lead a cross-functional team, implement and maintain the Model N enterprise software solution, and deliver projects on time, on budget, and meeting customer expectations. The role also involves continuous process improvement, customer relationship building, and contributing to the overall improvement of the Application Services practice.

Technical Account Manager

Company: EngFlow

Location: USA

Posted Dec 10, 2024

EngFlow is seeking passionate technical sales champions to drive business development and sales growth in a high-performance team environment. They offer a unique methodology, well-defined sales cycle, and a dedication to personal development. The role requires experience in technical software sales, DevOps, SaaS, and Cloud. The company, funded by Andreessen Horowitz, provides a secure audited SOC 2 type 2 remote execution caching and observability platform that scales from 1 to 100000+ cores, reducing time by 510x and cloud costs by 20-50%.

Digital Loyalty Manager

Company: Torchy's Tacos

Location: USA

Posted Dec 10, 2024

The Digital Loyalty Manager is responsible for engaging guests through technology platforms, managing and administering the restaurant loyalty program, collaborating with teams to enhance guest engagement, and ensuring the stability and performance of loyalty platform operations. The role involves day-to-day operation optimization, continuous improvement of loyalty campaigns, and strategizing, setting up, implementing, and managing loyalty programs to increase guest engagement and retention.

Growth Marketing Manager

Company: Arcesiumllc

Location: USA

Posted Dec 11, 2024

Arcesium is a global financial technology firm seeking a highly experienced Growth Marketer to join their team. The ideal candidate will have experience in enterprise SaaS companies and a proven track record of implementing successful product-led growth strategies. The role is critical to the company's continued expansion and market leadership.

People Operations Coordinator

Company: Common App

Location: USA

Posted Dec 10, 2024

Common App is a national not-for-profit organization dedicated to the pursuit of access equity and integrity in the college admission process. They support more than 1 million students, one-third of whom are first-generation, as they apply to over 1000 diverse member colleges and universities using their free online application. They are currently searching for a People Operations Coordinator to support People Operations initiatives and ensure a supportive, transparent, and consistent employee experience.

Senior Outbound Program Manager

Company: Tebra

Location: USA

Posted Dec 10, 2024

The text is about a Senior Outbound Program Manager role at Tebra, a company that aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. The role involves driving outbound strategy, shaping targeted high-impact programs, and partnering closely with Sales and Operations teams. The ideal candidate should have 5+ years of experience in outbound sales programs or similar roles and be familiar with leading AI tools and their application in outbound sales.

Senior Data Quality Analyst

Company: cBEYONData

Location: USA

Posted Dec 10, 2024

cBEYONData is seeking a highly skilled and experienced team member to join their team in support of a multiyear SAP S4 HANA modernization effort for a Federal customer. The Senior Data Quality Analyst will support the Data Management Workstream Lead in driving data quality activities and coordinating across functional teams. The role requires managing and mentoring junior team members, leading data profiling, and developing and enforcing data quality standards. The ideal candidate should have an active DoD Secret security clearance, a Bachelor's degree in a related field, and 6 years of related work experience.

Transportation Claims Resolution Specialist

Company: Reserv, Inc

Location: USA

Posted Dec 10, 2024

Reserv is an insurtech company that specializes in creating and incubating cutting-edge AI and automation technology to simplify and streamline the claims process. They are seeking highly organized and customer-focused Transportation Claims Adjusters to join their team. The role involves speaking with customers, handling an inventory of claims, and delivering service to all constituents. The ideal candidate is motivated, growth-oriented, and passionate about the customer experience. They should be able to find the right exit ramp for claim resolution, be curious, antistatus quo, and communicate effectively.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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