Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Product Manager - Fulfillment Operations

Company: Nivoda

Location: USA

Posted Nov 13, 2024

Nivoda is a leading B2B diamond and gemstone marketplace that connects jewellery businesses with the global diamond supply. They are seeking a strategic Product Manager to join their Fulfillment Operations Product Team to build and enhance logistics automation and hub operation solutions.

Senior Product Marketing Manager

Company: OneSignal

Location: USA

Posted Nov 13, 2024

OneSignal is seeking an experienced Product Marketing Manager to drive product launches and marketing strategy. The role involves working closely with product managers, engineering, and design to bring new products and use cases to market.

Partner Program Manager

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is seeking a Partner Program Manager to drive an exceptional experience for Systems Integrators, Independent Software Vendors, Resell and Technology partners. The role involves optimizing partner onboarding, managing partner communications, and executing strategic initiatives.

Senior Streaming Engineer (GCP)

Company: Rackspace

Location: USA

Posted Nov 13, 2024

Rackspace Technology is seeking a Senior Big Data Engineer to join their dynamic team. The ideal candidate will have a strong background in Java and experience with public cloud technologies, especially GCP. The role involves designing and developing scalable data processing solutions, building reusable code, and working with various technologies.

Senior Talent Acquisition Specialist-Business

Company: 1Password

Location: USA

Posted Nov 13, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Senior Talent Acquisition Specialist to join their team and help them hire top talent for their entry-level to mid-management level roles.

New Business Account Executive - Healthcare & Life Sciences

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is seeking a dynamic and results-driven New Business Account Executive to join their team, focusing on the healthcare and life sciences vertical. The ideal candidate will have a strong background in sales, a deep understanding of the healthcare industry, and a passion for leveraging data to improve patient and provider experiences.

Account Manager

Company: Unified

Location: USA

Posted Nov 13, 2024

Unified is a leading provider of digital advertising services, seeking highly motivated Account Managers to join their fast-growing company. The role involves managing client relationships, developing campaign strategy, and providing excellent customer service.

SDR / Associate Director of Strategic Accounts

Company: Directive

Location: USA

Posted Nov 13, 2024

The company is excited to announce a new expansion, a specialized consultancy focused on social media advertising. The role is for an Associate Director of Strategic Accounts with a growth mindset to join the evolving teams.

Senior BI Engineer

Company: Thyme Care

Location: USA

Posted Nov 13, 2024

Thyme Care is a company that aims to transform the cancer care experience by providing a care navigation service. They are looking for a Senior BI Engineer to join their team to help build and maintain a strong analytical foundation in Looker. The company values diversity, inclusion, and transparency, and is committed to promoting the health and wellbeing of all individuals.

DevOps Engineer

Company: Deskpro

Location: USA

Posted Nov 13, 2024

Deskpro is an award-winning helpdesk software company that provides better online customer service to millions of people. The company is looking for a DevOps engineer to join their team, who will be responsible for deploying containers to production, improving CICD processes, and maintaining their AWS infrastructure.

VP - Cloud Operations

Company: Degreed

Location: USA

Posted Nov 13, 2024

The job posting is for a VP of Cloud Operations at Degreed, requiring a leader with technical background, cloud expertise, and experience in operational excellence, security, and compliance. The role involves developing a cloud infrastructure strategy, ensuring platform stability, and managing a high-performance cloud operations team.

Junior Product Manager

Company: Aurora Labs

Location: USA

Posted Nov 13, 2024

Aurora is a network of Virtual Chains that combines NEAR's scalability with powerful infrastructure for the easy deployment of preconfigured blockchains. The company is looking for a product manager to join their team, with responsibilities including requirements gathering, customer success, cross-functional collaboration, and product launches.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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