Customer Satisfaction Jobs in USA

203,617 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Deputy General Counsel, Product & Privacy

Company: Apollo.io

Location: USA

Posted Oct 29, 2024

The role of Deputy General Counsel at Apolloio involves leading the Legal team and building scalable solutions for continued success. The ideal candidate will have expertise in product counseling, privacy compliance, and cross-functional collaboration.

Collections Specialist

Company: Abbyy

Location: USA

Posted Oct 29, 2024

ABBYY is a company that values diversity, flexibility, and innovation. They offer a range of benefits, including remote work options, paid time off, and a commitment to respect, transparency, and simplicity. The company is looking for a self-driven and competent individual to join their team as a cash collections specialist.

Implementation, Training Specialist

Company: Kitcheck

Location: USA

Posted Oct 30, 2024

Bluesight is seeking a passionate Implementation Specialist/Trainer to ensure clients have the best possible experience with their software offerings. The ideal candidate has a high attention to detail, loves to talk to people, and loves to create training scripts and materials.

Commercial Account Executive

Company: Grafana Labs

Location: USA

Posted Oct 29, 2024

Grafana Labs is looking for a Commercial Account Executive to prospect and close new business in the Central Region of the US. The ideal candidate has a technical background, experience in infrastructure technology sales, and is able to understand and convey the value of Grafana Cloud and Grafana Enterprise.

Staff Program Manager, R&D Strategic Operations

Company: Calendly

Location: USA

Posted Oct 30, 2024

Calendly is looking for a highly experienced Principal Program Manager to lead strategic programs and projects, with a focus on delivering business outcomes and setting operational excellence standards. The role requires strong leadership, communication, and collaboration skills, with experience in managing high-complexity programs and projects.

Engineering Manager

Company: Calendly

Location: USA

Posted Oct 30, 2024

Calendly is seeking an Engineering Manager to lead a team of engineers and help grow the organization. The role involves mentoring, coaching, and planning for the future of the team, as well as working on impactful technology and creating a best-in-class scheduling experience.

Designer

Company: Trunkio

Location: USA

Posted Oct 29, 2024

Trunk is building a platform to empower software engineering teams to create high-quality software quickly. The company is looking for a creative leader to drive its brand identity and marketing efforts.

Support Engineer

Company: Mixpanel

Location: USA

Posted Oct 29, 2024

Mixpanel is an event analytics platform that helps companies understand their customers and make better decisions. The company is looking for a Support Engineer to join their team, who is passionate about helping others succeed and has excellent problem-solving and analytical skills.

Account Manager

Company: Avery Dennison

Location: USA

Posted Oct 29, 2024

Vestcom is a technology-driven company that provides shelf-edge solutions for retailers and CPGs. The company has a strong focus on innovation, integrity, and performance, and is a standalone business unit of Avery Dennison. The Account Manager role is responsible for managing and supporting shopper marketing initiatives, and requires strong communication and analytical skills.

IT Technical Project Manager

Company: Prominence Advisors

Location: USA

Posted Oct 29, 2024

Prominence is a healthcare technology strategy and implementation firm looking for a Technical Project Manager with extensive project management experience. The company provides IT staffing advisory services and analytics solutions to create robust data ecosystems that support clinical workflows and automate operational processes.

AI Solutions Engineer

Company: Copy.ai

Location: USA

Posted Oct 30, 2024

Copyai is a company that believes AI will usher in a new era of human creativity, thinking, and innovation. They have a platform that makes AI accessible to all users, regardless of technical know-how, and are looking for a technical and creative AI Solutions Engineer to join their team.

Salesforce Enterprise Account Manager

Company: NeuraFlash

Location: USA

Posted Oct 30, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is committed to nurturing positive working relationships and driving success collectively. As an Account Manager, you'll be part of the sales team focused on landing and expanding across top strategic accounts.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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