Customer Satisfaction Jobs in USA

203,617 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a client services manager to work closely with account executives and client service teams to maximize campaign ROI. The role requires real-time bidding and programmatic media buying experience, as well as the ability to design unique campaign strategies and optimize campaigns.

Senior Machine Learning Engineer

Company: TrueML

Location: USA

Posted Oct 30, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is seeking a Senior Machine Learning Engineer to join its Data and ML Engineering team, where they will work on building a scalable and efficient infrastructure for machine learning models.

Senior Risk Strategist - Expansion

Company: Mercury

Location: USA

Posted Oct 30, 2024

Mercury is hiring a strategist to lead risk strategy for personal banking and product expansion. The role requires experience in risk, consumer fintech, and trust and safety, as well as proficiency in SQL and data analysis.

Product Manager - Connect Risk and Compliance Experiences

Company: Stripe

Location: USA

Posted Oct 30, 2024

The text describes Stripe's Connect product, which enables the routing of payments between parties. It highlights the importance of compliance and the role of the Product Manager in developing tools to ensure regulatory standards are met.

Implementation - Training Specialist

Company: Bluesight

Location: USA

Posted Oct 30, 2024

Bluesight is seeking a passionate Implementation Specialist/Trainer to ensure clients have the best possible experience with their software offerings. The ideal candidate has a high attention to detail, loves to talk to people, and loves to create training scripts and materials.

Implementation Consultant

Company: Cision

Location: USA

Posted Oct 30, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Lead Copywriter

Company: Resident Home

Location: USA

Posted Oct 30, 2024

Resident is a company that specializes in direct-to-consumer mattress and home furnishings. They have a mission to make inspiring products that people love and to help everyone afford a great night's sleep. They are looking for a Lead Copywriter to join their creative team and work on creating original content for their brands.

Account Executive

Company: Twilio

Location: USA

Posted Oct 30, 2024

Twilio is a company that is shaping the future of communications, offering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is looking for a New Business Account Executive to join their team, responsible for prospecting, solution selling, and closing new business opportunities across their messaging, voice, and email products.

Product Manager

Company: Check

Location: USA

Posted Oct 30, 2024

Check is looking for an entrepreneurial Product Manager to lead the discovery and definition of key components within their system, driving growth for partners and enabling them to better support payroll businesses. The role requires a leader who is excited to dive deep into technology, learn payroll and tax systems, and design scalable infrastructure. The company offers a range of benefits, including stock options, flexible PTO, and parental leave.

Manager of Service Delivery

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Service Delivery Manager oversees a team of Provisioning Specialists, streamlining processes and working to increase customer satisfaction and reduce order fulfillment waiting time.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a client services manager to work with clients across a wide range of verticals, designing unique campaign strategies and ensuring client campaigns are successful.

Primary Care FNP Practicum - Faculty

Company: Adtalem Global Education

Location: USA

Posted Oct 30, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. They are seeking part-time online visiting professors to teach in their MSN program. The university provides thorough training to new faculty members and emphasizes the importance of Chamberlain Care, a culture of service excellence and care.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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