Customer Satisfaction Jobs in USA

203,617 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Software Engineer - Internal Tools

Company: Figma

Location: USA

Posted Oct 29, 2024

Figma is looking for a Full Stack Engineer to build an internal platform that brings joy to end users. The role involves building tests, features, and infrastructure, collaborating with other engineers, and providing feedback. The company values inclusivity, collaboration, and growth.

Sales Engineer

Company: Gitpod

Location: USA

Posted Oct 29, 2024

Gitpod is hiring a Sales Engineer to accelerate growth, with a focus on technical expertise, customer relationships, and personalized support. The role requires a highly technical individual with experience in SaaS products, cloud infrastructure, and developer personas.

Junior Backend Developer

Company: Hallow

Location: USA

Posted Oct 29, 2024

Hallow is a prayer and meditation app that aims to help people grow deeper in their relationship with God. The company is scaling up its development team and is looking for someone to help build out its backend. The app has received positive reviews and has been downloaded over 15 million times.

Customer Service Rep in a Contractor Role

Company: Omni Interactions, Inc.

Location: USA

Posted Oct 29, 2024

Omni Interactions offers flexible and dependable contract work with leading brands, allowing contractors to work from home and earn excellent money. The company provides access to a variety of exclusive contracts, a supportive community, and opportunities for professional growth.

Senior Manager, SEO & Website

Company: Azul

Location: USA

Posted Oct 29, 2024

The Role Azul is seeking an experienced digital marketer to take ownership of their primary customer and prospect-facing website. The ideal candidate is a flexible and versatile digital marketer with expertise in website management, optimization, and SEO who also emphasizes user experience.

Senior Full-Stack Engineer

Company: Tomorrow Health

Location: USA

Posted Oct 29, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families. They build technology that rewires the way home-based care is ordered, delivered, and paid for. The company values diversity, patient experience, and collaboration.

Lead Vehicle Product Manager

Company: Lime

Location: USA

Posted Oct 29, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Lead Product Manager to join their Vehicle PM team and are looking for someone with 7+ years of experience in technical leadership and product management.

Community Operations Program Manager

Company: Stripe

Location: USA

Posted Oct 29, 2024

The job posting is for a program manager in Stripe's social media care team, responsible for shaping a seamless support experience for users across multiple platforms. The ideal candidate is passionate about innovating and scaling support, experienced in developing tech-driven solutions, and thrives in a dynamic multicultural environment.

Senior Account Executive

Company: Eventbrite, Inc.

Location: USA

Posted Oct 29, 2024

The job posting is for an Account Executive role at Eventbrite, requiring 5+ years of sales experience, a convincing personality, and a passion for winning. The team is building a best-in-class sales organization and is looking for self-motivated candidates to bring their creative problem-solving skills and competitive drive to the team.

Director, Product Marketing - Insights

Company: Measured

Location: USA

Posted Oct 29, 2024

The job posting is for a Director of Product Marketing Insights at Measured, a pioneer in incrementality-based media measurement and optimization. The candidate will develop a multichannel content program to educate the market and position Measured as a leading authority on incremental measurement.

Digital Demand Generation

Company: WorkOS

Location: USA

Posted Oct 29, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are seeking a Digital Demand Generation Manager to join their Marketing team. The role involves designing and executing campaigns across various channels to drive signups and product engagement.

Patient Services Representative

Company: EQUIP Health

Location: USA

Posted Oct 29, 2024

Equip is a leading virtual evidence-based eating disorder treatment program that provides access to treatment for everyone. The company has a strong outcomes and treatment approach, and has been recognized by Time as one of the most influential companies of 2023.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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