Customer Satisfaction Jobs in USA

203,617 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

IT Support

Company: Everstream Analytics

Location: USA

Posted Oct 29, 2024

The job is looking for an IT Support Intern with strong focus on supporting Microsoft 365 and Mac environments. The role requires a blend of customer service, technical expertise, and problem-solving skills. The ideal candidate will provide comprehensive support to end-users and resolve technical issues.

Creative Director

Company: Grow Therapy

Location: USA

Posted Oct 29, 2024

The company is looking for a Creative Director to lead a team and drive customer acquisition and retention efforts with world-class design and brand building. The ideal candidate has extensive experience in designing for acquisition and conversion, is skilled in managing creative teams, and is proficient in Figma and Adobe Creative Suite.

Senior Data Analyst - Canine Health

Company: Ollie Pets

Location: USA

Posted Oct 29, 2024

Ollie is a company that aims to improve the lives of pets and pet parents by providing high-quality pet food and health services. They are looking for a Sr Data Analyst to join their team and help drive engagement with their on-demand pet health screening service.

Customer Success Manager, Mid-Market

Company: Muck Rack

Location: USA

Posted Oct 29, 2024

The job description is for a MidMarket Customer Success Manager at Muck Rack, responsible for driving growth and securing renewals within the midmarket customer segment. The role requires expertise in customer lifecycle management, contract negotiation, and strategic acumen. The salary range is $70,000 to $90,000+ with a 13-quarter ramp time.

Engineering Manager - Mobile

Company: Scribd

Location: USA

Posted Oct 29, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and flexible work arrangements. The company is looking for a Mobile Engineering Manager to lead a cross-platform team of mobile engineers and collaborate with other engineering leaders.

Analyst & Media Relations Director

Company: Acquia

Location: USA

Posted Oct 29, 2024

Acquia is a company that empowers brands to create digital customer experiences. They offer a digital experience platform that enables marketers, developers, and IT operations teams to rapidly compose and deploy digital products and services. The company is looking for an Analyst and Media Relations Director to manage media and analyst relations and build awareness of their vision, platform, and products.

Senior Support Engineer

Company: Protegrity

Location: USA

Posted Oct 29, 2024

The job posting is for a cybersecurity professional to join Protegrity, a leading data protection company. The role involves providing expertise and knowledge to the support team and clients, and requires experience with various operating systems, technology streams, and data platforms.

Consultant - Extended Services

Company: Emburse

Location: USA

Posted Oct 29, 2024

The job description is for an Extended Service Consultant who will be responsible for managing multiple small projects, providing guidance and feedback, and serving as an escalation point for product and process questions. The role requires proficiency with Emburse products, strong communication and customer handling skills, and the ability to influence senior leadership and project management teams.

Senior Content & Social Media Marketing Manager

Company: Immersive Labs

Location: USA

Posted Oct 29, 2024

Immersive Labs is a company that offers a people-centric cyber resilience platform. They are looking for a Senior Content and Social Media Marketing Manager to join their team. The role involves developing and executing content and social media marketing programs to support demand generation and brand awareness.

Account Manager

Company: Uptempo

Location: USA

Posted Oct 29, 2024

Uptempo is looking for an Account Manager to join their team in North America. The role involves developing value-based relationships with Enterprise customers, managing sales cycles, and aligning with multiple stakeholders. The company is on a mission to help marketers lead with confidence and love their job.

Claims Associate

Company: Lime

Location: USA

Posted Oct 29, 2024

Lime is a company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Claims Associate to join their Claims team and are offering a competitive salary, performance-based annual bonus, and pre-IPO equity.

Marketing Technical Manager - AI

Company: HubSpot

Location: USA

Posted Oct 29, 2024

HubSpot is looking for a Marketing AI Program Analyst to help grow millions of organizations. The role involves building AI solutions, implementing AI tools, and working cross-functionally to ideate and rollout AI products. The ideal candidate has experience with marketing technology, web services, and APIs, and is passionate about AI.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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