Customer Satisfaction Jobs in USA

203,691 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Event Marketing Manager

Company: Newfront

Location: USA

Posted Oct 19, 2024

Newfront is building a modern insurance experience, reimagining the way people interact with insurance. They value people, wellness, and a high-performance culture, and are looking for a Senior Event Marketing Manager to bring unique experiences to life.

Senior Publisher Partnerships Manager

Company: Scribd

Location: USA

Posted Oct 19, 2024

Scribd is a company that aims to democratize the exchange of ideas and information. They prioritize collaboration, flexibility, and employee empowerment. The company is seeking an experienced dealmaker to develop their content strategy and build partnerships.

Data Scientist, Research Data Insights

Company: Digital Science

Location: USA

Posted Oct 20, 2024

Digital Science is a pioneering technology company that is advancing the research ecosystem. They are looking for a Data Scientist to join their team and support global customers through the development of new analytic approaches and capabilities.

Sr. Product Designer I - User Setup

Company: HubSpot

Location: USA

Posted Oct 19, 2024

The role of Sr Product Designer at HubSpot offers a collaborative environment where you'll have a seat at the table from Day 1. You'll co-own a significant part of the product and have autonomy to drive its strategy and vision. The company values strong opinions and supports career growth with clear expectations and career paths.

Sr. Software Engineer - Product

Company: AKASA

Location: USA

Posted Oct 19, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong team and a growing customer base. They are committed to building an inclusive workplace and offer a range of benefits to their employees.

Technical Lead II- Operations Hub- AI

Company: HubSpot

Location: USA

Posted Oct 19, 2024

The text describes the Operations Hub group's mission to leverage AI to deliver world-class experiences and value to customers. The team is responsible for data-driven and AI products and platforms. The text also outlines the expectations for a Technical Lead II, including leading a small team, collaborating with other teams, and taking ownership of their team's on-call health and product reliability.

Analytics Engineer

Company: Truebill

Location: USA

Posted Oct 20, 2024

Rocket Money is a company that offers financial services and is looking for an Analytics Engineer to join their team. The role involves working with data to help deliver product features and enable product analytics. The company offers a range of benefits, including competitive pay, unlimited PTO, and a salary range of $130,000 to $150,000.

Senior Product Marketing Manager

Company: Automox

Location: USA

Posted Oct 20, 2024

Automox is seeking a product marketing manager to work with customers, sales, product management, and other stakeholders to develop compelling messaging and launch products. The company values a one-team mentality, collaboration, and ownership.

Fraud Operations Manager

Company: Branch

Location: USA

Posted Oct 19, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity, innovation, and teamwork, and offer a range of benefits to their employees.

Fractional Data Analyst and Business Intelligence Manager

Company: Jasper

Location: USA

Posted Oct 20, 2024

Jasper Health is a digital coaching and navigation experience that improves the lives of individuals affected by cancer and their caregivers. They are looking for a Fractional Data Analyst and Business Intelligence Manager to support their team.

Product Communications Manager

Company: Plaid

Location: USA

Posted Oct 19, 2024

Plaid is looking for a public relations professional to support their product communications initiatives. The ideal candidate is passionate about technology's ability to build a more equitable financial system and has a proven track record of managing successful relationships with the press, partners, customers, and industry influencers.

Product Operations Lead

Company: Clipboard Health

Location: USA

Posted Oct 19, 2024

The role is for a Delivery Lead in the Strategic Ops team, responsible for driving operational services, leveraging analytical and operational skills, and working on cutting-edge projects. The company is a mission-driven, high-growth startup with a focus on innovation and making a real difference in healthcare.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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