Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Staff Platform Engineer

Company: brightwheel

Location: USA

Posted Oct 17, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They believe in giving teachers more time with students, engaging parents, and supporting small businesses. They are seeking a Staff Platform Engineer to join their platform team.

ABM & Digital Events Marketing Manager

Company: Zip

Location: USA

Posted Oct 17, 2024

Zip is hiring an experienced ABM and Digital Events Marketing Manager to design and execute data-driven ABM campaigns, manage multiple demand generation webinar programs, and collaborate with cross-functional teams to drive pipeline growth and revenue generation.

Product Manager

Company: Wealthbox CRM

Location: USA

Posted Oct 17, 2024

Wealthbox is seeking a Product Manager to collaborate with stakeholders and build systems that increase revenue and retention. The role involves defining product roadmaps, analyzing customer feedback, and working with engineering, QA, and design teams.

Partner Marketing Manager

Company: Zip

Location: USA

Posted Oct 17, 2024

Zip is hiring an experienced Partner Marketing Manager to drive revenue growth through joint marketing efforts with partners. The role requires a strategic thinker with handson experience in partner marketing and a knack for driving demand and product marketing.

Sales Project Manager II

Company: Renaissance

Location: USA

Posted Oct 17, 2024

Renaissance is a global leader in preK-12 education technology, offering solutions to help educators personalize learning paths for students. The company is looking for a Program Manager II to drive central initiatives and contribute to its mission of accelerating learning for all.

Senior Account Manager

Company: Quantum Metric

Location: USA

Posted Oct 17, 2024

Quantum Metric is a remote-first company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a robust onboarding program. The company is looking for a Senior Account Manager to join their Customer Success team and provide a seamless experience for their customers.

Staff Product Manager - Programmable Voice

Company: Twilio

Location: USA

Posted Oct 17, 2024

Twilio is looking for a dedicated Product Manager to help fuel the next 15 years of innovation and growth. The role involves helping developers build the future of Voice interactions using Twilio's APIs and TwiML markup language.

Area Vice President - Public Sector

Company: Anaplan

Location: USA

Posted Oct 17, 2024

The job posting is looking for an Area Vice President to lead a team of sales professionals in the Public Sector. The ideal candidate has experience in growing a SaaS business, excellent communication skills, and a strong track record of exceeding sales quotas.

Corporate Accounting & Tax Content Writer

Company: Kruze Consulting

Location: USA

Posted Oct 16, 2024

Kruze Consulting is a boutique CPA firm that provides accounting bookkeeping finance payroll and tax services to over 800 startups backed by top-tier venture capital funds. They are looking for a creative and passionate copywriter and marketer with an interest in startup accounting and finance to join their team as a Content Writer.

Sr. Manager – Production Planning

Company: Microsoft

Location: USA

Posted Oct 17, 2024

The job posting is for a Senior Supply Chain Planner position at Microsoft. The role involves planning and coordinating production, managing supply chain operations, and analyzing data to improve customer experience and return on investment. The job requires a bachelor's degree in a relevant field and 8+ years of experience in supply chain operations or project management.

Digital Events Marketing Coordinator

Company: Zip

Location: USA

Posted Oct 17, 2024

The job posting is looking for a Digital Events Marketing Manager to join the Growth Marketing team as a contractor. The role involves planning, executing, and optimizing webinar programs to drive engagement, generate leads, and enhance brand presence. The ideal candidate has experience in project management, content ideation, copywriting, and has an eye for detail.

Senior Product Marketing Manager

Company: Microsoft

Location: USA

Posted Oct 17, 2024

The job posting is for a Product Marketing IC4 role at Microsoft, requiring a Bachelor's or Master's degree in a related field and 5+ years of experience. The job involves developing and executing GTM strategy, driving adoption of products, and collaborating with cross-functional teams. The typical base pay range is $103,800 to $200,300 per year.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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