Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Territory Sales Manager

Company: SPT Labtech

Location: USA

Posted Oct 06, 2024

SPT Labtech is seeking a Territory Sales Manager to join their team. The successful candidate will be responsible for promoting and selling their liquid handling and sample management product lines in the genomics, protein crystallization, and drug discovery markets. The company offers a flexible working environment, competitive compensation package, and comprehensive benefits.

Senior Customer Success Manager

Company: BetterCloud

Location: USA

Posted Oct 06, 2024

The job description is for a Customer Success Manager at BetterCloud, requiring experience with MidMarket to Enterprise organizations, managing customer accounts, and driving value-based engagement. The role involves building relationships, gathering feedback, and prioritizing issues. The company offers a competitive salary, full benefits package, and stock options.

Director of Revenue Operations

Company: Flex

Location: USA

Posted Oct 07, 2024

Flex is building a finance super app for business owners, reimagining financial workflow and services. The company has grown revenue 25x+ and is on track to achieve profitability. The role is for a Director of Revenue Operations, building and managing processes and data across the customer buying journey.

customer service representative

Company: LEMUS CONSTRUCTION ROOFING AND SIDING

Location: USA

Posted Oct 07, 2024

The job posting is for a Customer Service Representative CSR to work from home with Omni Interactions. The CSR will be the first point of contact for customers and will have responsibilities such as answering phone calls, addressing customer questions, and processing payments or returns.

Senior Product Manager, Career Exploration

Company: TransfrVR

Location: USA

Posted Oct 06, 2024

Transfr is looking for a Senior Product Manager to own the end-to-end product lifecycle for their first outside-of-VR product, supporting Career Exploration. The role involves determining investments, owning the product line, and defining key performance indicators.

SaaS Partner Business Development Manager

Company: Xplor

Location: USA

Posted Oct 06, 2024

The job posting is for a SaaS Partner Business Development Manager position at Xplor Technologies. The company is seeking a dynamic and experienced professional to join their team and build relationships with SaaS platforms to integrate and promote their payment solutions. The ideal candidate will have a strong background in business development, a deep understanding of the payments industry, and a proven track record of driving growth through strategic partnerships.

Manager - Onboarding Solutions Architect

Company: Grafana Labs

Location: USA

Posted Oct 06, 2024

The job posting is for a Manager to lead a team of Onboarding Solutions Architects to help customers successfully adopt Grafana and its products. The team will focus on implementing Grafana and ensuring customers are fully activated within 90 days. The ideal candidate will have experience in technical SaaS, leadership, and observability, and will be able to work with customers to help them succeed and thrive.

Corporate Counsel

Company: Planet

Location: USA

Posted Oct 06, 2024

The role is seeking a Corporate Counsel to join the Legal team, reporting to the SVP Legal. The role will advise on US corporate matters, including public company reporting, governance, and strategic transactional support. The candidate will partner with finance, accounting, investor relations, and communications teams on external disclosures and provide counsel to cross-functional stakeholders and senior leaders.

Regional Sales Director

Company: PagerDuty

Location: USA

Posted Oct 06, 2024

PagerDuty is looking for a Strategic Software Sales Director to lead a team of account executives and generate expansion business. The ideal candidate has 5+ years of enterprise sales leadership experience and strong executive presence.

Manager, Product Data Science

Company: Thumbtack

Location: USA

Posted Oct 07, 2024

Thumbtack is a company that is building an app to help homeowners manage their homes. They are seeking a Manager Data Science to lead their data science team and help build out an effective product experience.

Sr. Manager, B2B Marketing, Marketplace

Company: Carsdotcom

Location: USA

Posted Oct 06, 2024

Cars Commerce is a company that values collaboration, integrity, and customer satisfaction. They aim to simplify the car buying and selling process through their technology and platform. The company is committed to its employees' well-being and offers a comprehensive benefits package.

Customer Success Manager

Company: Motion

Location: USA

Posted Oct 06, 2024

MotionProject management system that automates task coordination, allowing companies to focus on work rather than overhead. The system uses data on workload, projects, and resources to make intelligent decisions, and is trusted by thousands of customers.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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