Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Strategic Account Executive - Public Sector

Company: GitLab

Location: USA

Posted Oct 06, 2024

The job description is for a Strategic Account Executive at GitLab, responsible for managing public sector accounts, developing relationships, and selling GitLab products. The role requires strong communication, negotiation, and closing skills, as well as experience in B2B software sales and national security programs.

Commercial Account Executive - Mid-Market

Company: GitLab

Location: USA

Posted Oct 06, 2024

The job description is for a Midmarket Account Executive at GitLab, responsible for managing a book of business, fostering strong customer relationships, and meeting or exceeding quota. The role requires a strong understanding of GitLab's products and services, as well as excellent communication and negotiation skills.

Financial Planning & Analysis Partner

Company: Dropbox

Location: USA

Posted Oct 06, 2024

The role is for a Financial Planning and Analysis Partner to support the Marketing and Communications teams, requiring strong analytical skills, communication skills, and experience with financial systems and tools.

Enterprise Account Executive

Company: Webflow

Location: USA

Posted Oct 06, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is looking for an Enterprise Account Executive to help develop and implement strategies to grow its presence upmarket and build meaningful relationships with customers.

Majors Acquisition Account Executive

Company: PagerDuty

Location: USA

Posted Oct 06, 2024

PagerDuty is seeking a Majors Acquisition Account Executive to join their new customer acquisition team. The role involves acquiring new logo accounts in the Enterprise space, creating and managing net new business deals, and partnering with various teams to drive success.

Staff Product Manager, AI

Company: Vanta

Location: USA

Posted Oct 06, 2024

Vanta is a company that aims to secure the internet and protect consumer data. They believe in continuous security monitoring and verification, and empower companies to practice better security. The company is looking for a Staff Product Manager for AI to develop innovative products that make it easier for customers to achieve their business goals.

Software Engineer - Reals

Company: Coalition, Inc.

Location: USA

Posted Oct 06, 2024

The Renewals Engineering Team is a dedicated unit that excels in crafting personalized insurance solutions. The team's primary goals include increasing the renewal rate and ensuring a seamless experience for clients. The role involves building high-quality APIs, designing public interfaces, and collaborating with cross-functional stakeholders.

Customer Support Representative

Company: Keeper Security, Inc.

Location: USA

Posted Oct 06, 2024

Keeper Security is hiring a Customer Support Representative to work remotely and provide best-in-class technical support to customers. The company is a leader in password management and cybersecurity, and the role requires excellent communication and problem-solving skills.

Director, Revenue Strategy & Operations - Global Large Customer Sales

Company: Reddit

Location: USA

Posted Oct 06, 2024

Reddit is seeking a Director of Revenue Strategy and Operations to partner with their Global Large Customer Sales team. The role requires experience in advertising, executive leadership, and sales and business operations. The company offers comprehensive benefits, including healthcare, 401k matching, and flexible vacation time.

Deployment Manager

Company: Enterra Solutions

Location: USA

Posted Oct 06, 2024

The job description is for a Deployment Manager who will oversee the deployment of Enterra's AI solutions in cloud environments. The responsibilities include developing deployment plans, working with cross-functional teams, and communicating with clients. The requirements include a bachelor's degree in computer science or a related field, 5+ years of experience in software solution deployment, and strong understanding of cloud technologies.

IT System Administrator

Company: Forma

Location: USA

Posted Oct 06, 2024

Forma is a company that provides flexible benefits software to help companies offer competitive benefits packages to their employees. The company has helped hundreds of companies design and support flexible inclusive benefits programs for their employees.

Associate Customer Success Manager

Company: ExtraHop

Location: USA

Posted Oct 06, 2024

The job posting is for a Customer Success Specialist at ExtraHop, a company that provides solutions for mission-critical business and technology problems. The role involves working with customers to deliver solutions, leading onboarding and training, and monitoring customer health and maturity levels. The company offers a supportive work environment, great customers, and a product that customers love.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages