Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Field Marketing Events Manager

Company: Five9

Location: USA

Posted Oct 02, 2024

Five9 is a leading provider of cloud contact center software, and they are looking for an experienced Field Marketing Events Manager to join their North America Field Marketing team. The ideal candidate will have experience driving event strategy and execution, and working in a fast-paced environment.

Senior Product Manager - Trail Experience

Company: AllTrails

Location: USA

Posted Oct 02, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with curated trail maps, photos, reviews, and user recordings. The company is looking for a Senior Product Manager to join their Trail Experience team to help millions of people get the most out of their outdoor experiences.

Clinical Staffing Recruiter

Company: Trusted

Location: USA

Posted Oct 02, 2024

Trusted Health is a digital labor marketplace and workforce management solution for the healthcare industry. They provide a platform for nurses to find job opportunities and handle benefits, payroll, and compliance. The company has received support from top institutional investors and has a mission to help more people get care.

Fuel Tax Coordinator III

Company: Ryder System

Location: USA

Posted Oct 01, 2024

The job description is for a Fuel Tax Coordinator III who will process fuel tax documents, collaborate with customers and vendors, and oversee automated and semi-automated processes. The role requires knowledge of fuel tax requirements and intermediate proficiency in Microsoft Office products.

Producer - Creative Operations

Company: Wealthfront

Location: USA

Posted Oct 02, 2024

Wealthfront is looking for a Producer to help facilitate manage and improve the workflow of our rapidly growing creative and marketing teams. The role involves managing project plans, tracking progress, and removing obstacles for the team to ensure we deliver category-defining work on strategy on time and on budget.

Senior Manager Platform Integrations

Company: Privia Health

Location: USA

Posted Oct 02, 2024

Privia Health is a technology-driven company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is looking for a Senior Manager Platform Integrations to work closely with the technology onboarding, integrations, clinical data conversion, and interface build areas.

Licensed Property & Casualty Agent

Company: US

Location: USA

Posted Oct 02, 2024

The job description is for a customer service representative at itel, a company that values diversity and inclusion. The role involves taking inbound calls, selling products, and providing customer service. The company offers competitive pay, benefits, and a fun work environment.

Senior Product Marketing Manager

Company: Scribd

Location: USA

Posted Oct 02, 2024

Scribd is a company that aims to spark human curiosity and democratize the exchange of ideas and information. They support a culture of collaboration and empowerment, and are looking for a Product Marketing Manager to join their team.

Head of Postmark

Company: ActiveCampaign

Location: USA

Posted Oct 02, 2024

ActiveCampaign is seeking a senior leader for Postmark, a transactional email product and business unit. The successful candidate will lead the growth of transactional email at ActiveCampaign, drive the vision and strategy for the product, and partner closely with key leaders.

Senior Business Analyst

Company: 3Cloud

Location: USA

Posted Oct 02, 2024

The job posting is for a Senior Business Analyst role at 3Cloud, a company that hires people who are willing to experiment, give feedback, and challenge each other. The role involves working on Azure roadmap offerings, defining business needs, and developing a prioritized backlog. The company offers competitive compensation, flexible work location, and a range of benefits.

Software Engineer III - Electronic Health Records

Company: Nextech

Location: USA

Posted Oct 02, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Software Engineer III role involves designing and developing next-generation software for the Nextech product suite.

DevOps Engineer III / Cloud

Company: SNC

Location: USA

Posted Oct 01, 2024

The job posting is for a software development position at SNC, a global leader in aerospace and national security. The job requires experience with cloud-native applications, microservices, and containerized architectures. The company offers a generous benefit package and a competitive salary.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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