Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Implementation Success Manager

Company: Siena

Location: USA

Posted Sep 25, 2024

Siena is building an enterprise empathic AI Agent powered by LLMs, seeking an Implementations Success Manager to implement and onboard clients onto their platform.

Sr Cloud Security Engineer

Company: Punchh

Location: USA

Posted Sep 25, 2024

The text describes PAR Technology's purpose, products, and job opening for a Senior Cloud Engineer. It highlights the company's focus on innovation, customer success, and cloud infrastructure. The job requirements include extensive experience with web and mobile application development, security, and DevOps.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Sep 25, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for an Enterprise Sales Director to drive their sales strategy and build a high-performing sales team.

Full Stack Java Developer

Company: Verra Mobility

Location: USA

Posted Sep 25, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. The company is seeking a Full Stack Java Developer to contribute to the development and quality of their future and existing technology products.

Account Manager - Strategic Partnerships

Company: OpenX

Location: USA

Posted Sep 25, 2024

OpenX is a company that focuses on digital advertising and is looking for a highly motivated individual to join their Strategic Partnerships team. The Account Manager will be responsible for ensuring customer success and satisfaction with OpenX's products and contributing to their long-term loyalty.

Head of Customer Success

Company: enode

Location: USA

Posted Sep 25, 2024

Enode is a startup aiming to accelerate the transition to a sustainable energy system by connecting and optimizing energy devices. They are looking for a Head of Scaled Services to lead their work with existing customers in the startup, scaleup, and midmarket segment.

Senior Product Manager - Security Detection

Company: ExtraHop

Location: USA

Posted Sep 25, 2024

The job posting is for a product management role at ExtraHop, requiring a strong background in security and product management. The role involves building rapport with customers, becoming an expert in the product portfolio, and driving product strategy and roadmaps.

Trust & Safety Policy - Intellectual Property Senior Policy Specialist

Company: Reddit

Location: USA

Posted Sep 25, 2024

Reddit is looking for an experienced Intellectual Property Senior Policy Specialist to support their Trust and Safety Policy team. The job involves handling global legal requests, developing policies, and working with cross-functional teams.

Product Engineer - Enterprise

Company: WorkOS

Location: USA

Posted Sep 25, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for full-stack product engineers to join their team and build tools for developers that unlock equal and accelerated access to the enterprise market.

Staff Software Engineer

Company: Poshtech

Location: USA

Posted Sep 25, 2024

The text describes a job opportunity at Posh, a fast-growing SaaS company, where you'll work on generative AI technologies, lead high-impact projects, and collaborate with passionate engineers. The company offers competitive benefits, professional growth opportunities, and a collaborative culture.

Senior Data Analyst, Healthcare

Company: Agile Six

Location: USA

Posted Sep 25, 2024

Agile Six is a people-first remote work company that values its employees and offers a range of benefits. The company is seeking a Senior Data Analyst to join its team, which will work closely with the Department of Veteran Affairs to develop AI-driven solutions. The role requires experience in data science and machine learning, as well as the ability to work with healthcare data and government agencies.

XR Technical Project Manager

Company: Lucid Reality Labs

Location: USA

Posted Sep 25, 2024

The company is looking for a Technical Project Manager to lead XR development projects, with a focus on innovation, technical excellence, and client satisfaction. The role requires experience in project management, software development, and leadership, with a passion for XR technologies.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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