Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Pricing & Product Analytics Manager
Company: Appian Corporation
Location: Washington DC
Posted Apr 25, 2024
Appian is seeking a Pricing & Product Analytics Manager to join their Product Launch team. The role involves crafting and implementing pricing models, evaluating product performance, and driving revenue growth. The ideal candidate should have a background in quantitative and qualitative analysis, strong organizational skills, and experience with analytics tools. Appian offers a supportive work environment with opportunities for growth and development, including training, mentorship, and tuition reimbursement. The company values respect, work impact, ambition, and constructive dissent & resolution, fostering a culture of continuous learning and improvement.
Executive Director, Public Sector Sales
Company: Unqork
Location: Washington DC
Posted Apr 25, 2024
Unqork, a leading Codeless as a Service platform, is seeking a high-achieving Sales Executive for their Public Sector team. The role involves developing strategies to solve public sector challenges using the Unqork Codeless platform, building trusted relationships with government customers and partners, and evangelizing public sector technology modernization. The ideal candidate should have 8+ years of public sector experience, knowledge in technology modernization, cloud computing, and modern software development principles, and a consultative approach to business development. Unqork offers a range of benefits including work from home, unlimited PTO, student loan payback, comprehensive health benefits, flexible spending account, monthly stipend, employer-sponsored 401(k), and a robust DEI program.
UX Content Designer
Company: BLN24
Location: Washington DC
Posted Apr 25, 2024
BLN24 is a company that values exceptional customer service, innovative solutions, and corporate responsibility. They are seeking a creative and detail-oriented UX Content Designer to join their team. The ideal candidate will have a strong understanding of UX principles, excellent writing skills, and the ability to collaborate with cross-functional teams. BLN24 offers competitive benefits, flexibility, and opportunities for growth. They are committed to diversity and inclusion.
Head of Design and Research
Company: Upside
Location: Washington DC
Posted Apr 25, 2024
Upside is a company that aims to revolutionize traditional retail by applying online retail strategies such as profit measurement, attribution, and incrementality. Their platform offers users substantial cashback and helps brick-and-mortar businesses gain new customers. The Product Design team, led by a Manager, Product Design, creates user-friendly experiences for both consumers and merchants. The role involves leading a team of designers, collaborating with product management and engineering, and presenting design artifacts. The ideal candidate should have 7+ years of product design experience, a human-centered approach, and proficiency in Figma and design system frameworks.
Knowledge Management Analyst
Company: Strategic Resolution Experts
Location: Washington DC
Posted Apr 25, 2024
The text describes a job opportunity for a Knowledge Management Analyst in a federal government organization. The role involves designing, managing, and configuring SharePoint sites, interviewing stakeholders, developing strategies, and providing training and support to users. The ideal candidate should have strong analytical and technical skills, excellent communication abilities, and prior DoD experience. The organization values service, integrity, quality, and performance, and aims to make a positive impact on the world.
Account Manager - Federal. DOD, Exp
Company: Radiant Digital
Location: Washington DC
Posted Apr 25, 2024
Radiant Digital is a technology consulting firm that provides end-to-end solutions for commercial and government clients. The Federal Account Manager role involves developing and maintaining relationships with federal clients, identifying opportunities, creating account plans, providing excellent customer service, coordinating with internal teams, negotiating contracts, staying updated on industry trends, managing administrative tasks, supporting events, conducting market research, managing departmental budget, overseeing the department, and reporting to senior leadership.
ISSO
Company: Two Six Technologies
Location: Washington DC
Posted Apr 25, 2024
Two Six Technologies is seeking an Information System Security Officer (ISSO) to support their Corporate team. The ISSO will work with the Corporate Security team to ensure compliance for assigned classified programs, complete STIG checklists and POA&Ms, and conduct audits. The ideal candidate should have 3+ years of experience in a classified environment, relevant certifications, and knowledge of government regulations. The role involves working with Windows 10/11, Active Directory/Group Policy, Red Hat Enterprise Linux (RHEL), and VMWare vSphere / ESXi. This is an on-site position in Arlington, VA.
Principal Product Manager, ML Pricing
Company: Xometry
Location: Washington DC
Posted Apr 26, 2024
<div> <p><span>Xometry NASDAQ XMTR powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life Xometrys digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity<span><p> <div> <div> <p><span>Xometry is an ondemand manufacturing marketplace that leverages machine learning ML techniques to predict the manufacturing cost of machined parts and produce automated buynow prices on Xometrycom Customers love our instant quoting engine and that engine depends on our ML systems<span><p> <p><span>We need a strong product leader to manage our ML amp data science products and evolve the services that make up the backbone of Xometrys business The successful candidate will be able to work with technical subject matter experts understand quantitative analyses and have deep product experience with excellent communication and stakeholder management skills particularly when bridging technical and nontechnical audiences<span><br ><p><p><span>We have a lot of ideas on how we can improve these systems We need help connecting these ideas to business metrics prioritizing them with input from stakeholders into a roadmap executing efficiently and providing proactive communication on the visiondirection and status of the work<span><p> <p><span>What Youll Do<span> <p><ul><li><span>Serve as a strategic leader on our product management team with responsibility for some critical ML amp Data Science capabilities<span><li> <li><span>Build collaborative relationships with key stakeholders set priorities aligned to business goals communicate product roadmaps and gain buyin from executive leadership<span><li> <li><span>Incorporate customer feedback and product analytics to iterate to success<span><li> <li><span>Practice outcomeorientedKPIdriven product management Define product metrics that lead to business goals and report on the outcomes of your efforts<span><li> <li><span>Lead complex crossteam projects to deliver on your product strategy with a singular focus on driving business results<span><li> <ul><p><span>What Youll Need<span><p> <ul><li><span>7+ years of experience in Product Management managing multiple competing priorities and engaging technical amp nontechnical stakeholders<span><li> <li><span>Exceptional communication and stakeholder management skills<span><li> <li><span>Analytical quantoriented mindset fluency with data and experience using data and metrics to test theories confirm assumptions and measure success<span><li> <li><span>Experience building roadmaps managing product backlogs and working closely with data science and software development teams on technical products and platforms<span><li> <li><span>Comfort with ambiguity and working in a fastpaced environment with shifting priorities<span><li> <li><span>Experience with platformlevel AB tests ie beyond UI elements<span><li> <li><span>Missiondriven positive attitude and ability to motivate others<span><li> <li><span>Must be a US citizen green card holder or a legal permanent resident of the United States<span><li> <ul><p><span>LIHybrid<span><p> <div> <div> <p><span>Here at Xometry we believe in diversity equity inclusion and belonging We are committed to welcoming respecting and valuing people for who they are as individuals learning from their differences embracing their uniqueness and providing a positive workplace for all<span><p> <p><span>Xometry is an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status<span><p> <p><span>Xometry participates in EVerify and after a job offer is accepted will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US<span><p> <div>
Strategy Analyst, Brand Intelligence
Company: Morning Consult
Location: Washington DC
Posted Apr 26, 2024
Morning Consult is seeking a Strategy Analyst to manage operations for their syndicated brand tracking product, Morning Consult Brand Intelligence, and develop strategic recommendations for enhancing the offering. The ideal candidate will be a quick learner, collaborative, and detail-oriented, with a focus on process improvement. The role offers opportunities for career development and collaboration with various departments. The expected salary range is $57,800 - $88,800.
Cloud Systems Engineer (Remote Opportunity)
Company: VetsEZ
Location: Washington DC
Posted Apr 25, 2024
VetsEZ is hiring a Cloud Systems Engineer to join their remote DevSecOps team, supporting the Department of Veterans Affairs. The role involves designing, implementing, and maintaining cloud infrastructure solutions, collaborating with cross-functional teams, and ensuring scalability, reliability, and security. The ideal candidate should have extensive knowledge of cloud maintenance, security, and emerging technologies within AWS or Azure, with a minimum of 5+ years of cloud development experience. They should also have experience with DevOps principles, strong knowledge of cloud computing platforms, and familiarity with programming languages. The role requires effective communication, documentation skills, and the ability to manage infrastructure, platform, application, and database services in a CSP environment. Cloud computing certification (AWS or Azure) and government clearance are required. VA experience is preferred.
Mid - Senior Site Reliability Engineer
Company: VERISIGN
Location: Washington DC
Posted Apr 25, 2024
Verisign is a trusted provider of internet infrastructure services, seeking a Site Reliability Engineer to build, manage, and scale centralized infrastructure services. The ideal candidate has a unique blend of technical skills and a desire to work as part of a team.
Packaging Engineer
Company: IonQ
Location: Washington DC
Posted Apr 26, 2024
IonQ is seeking a Packaging Engineer to develop and execute processes for ion trap characterization and packaging. The ideal candidate should have 2+ years of experience in high-tech, engineering-driven environments, with a focus on complex optomechanical systems, electronics packaging, and cleanroom equipment maintenance. The role involves developing assembly processes, maintaining equipment, and improving yield. The position is based in College Park, MD, with potential for relocation to Seattle, Washington or Toronto, Canada. IonQ is committed to fair treatment, access, and opportunity for all, fostering a culture of autonomy, productivity, and respect.