Customer Satisfaction Jobs in Washington DC
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Coordinator, Talent Acquisition
Company: ProFund Advisors LLC
Location: Washington DC
Posted Mar 13, 2024
<p><strong>About Us <strong><p> <p>ProShares now offers one of the largest lineups of ETFs with more than $70 billion in assets The company is the leader in strategies such as dividend growth interest rate hedged bond and geared leveraged and inverse ETF investing ProShares continues to innovate with products that provide strategic and tactical opportunities for investors to manage risk and enhance returns<p> <p><strong>Position Summary<strong><p> <p>The Coordinator Talent Acquisition position will provide administrative support for Talent Acquisition and Staffing<p> <p><strong>Essential Job Functions1<strong><p> <p><strong>1 In support of Recruiting<strong><p> <ul><li>Update candidate database and reporting within Applicant Tracking system and manually<li> <li>Maintain weekly candidate status report<li> <li>Update amp maintain offer letter templates in HR library<li> <li>Administration of background checks<li> <ul><p><strong>2 <strong><strong>New Hire Process <strong><p> <ul><li>Build and email offer packages<li> <li>New hire Announcement<li> <li>Order new hire welcome basket<li> <li>Build and schedule orientations to include individual and department meetings and updating master schedule<li> <ul><p><strong>3 Maintain job descriptions for all existing positions<strong><p> <p><strong>4 Assessment coordination amp administration<strong><p> <p><strong>5 Interview scheduling and followup<strong><p> <ul><li>Coordinate candidate interview schedules<li> <li>Coordinate administer candidate travel<li> <li>Write and send followup correspondence<li> <li>Coordinate travel<li> <ul><p><strong>6 Provide administrative support for internship program<strong><p> <ul><li>Contact local universities we are currently involved with and obtain requirements for unpaid HR Support internships<li> <li>Setting up templates and reporting required for unpaid HR internships<li> <ul><p><strong>7 Invoice processing<strong><p> <ul><li>Candidate expenses<li> <li>Candidate testing invoices<li> <li>Advertising and job board invoices<li> <ul><p><strong>8 In support of the broader HR team<strong><p> <ul><li>Provide support with invoices and expense management<li> <li>Help maintain employee files and provide support in documentation of HR practices and employee transactions<li> <li>Provide ad hoc reporting and database support<li> <li>Provide administrative support for other HR programs to include open enrollment performance management and employee relations<li> <ul><p><strong>9 Other duties and responsibilities as assigned<strong><p> <p><strong>Education and Experience<strong><p> <ul><li>Bachelors degree<li> <li>Experience in an office setting preferably in HR capacity<li> <li>Previous experience with an ATS or HRIS desired but not required<li> <li>Prior experience with Microsoft Teams or other platforms such Zoom Google Meet WebEx<li> <li>Membership in local or school based SHRM chapter preferred or APHR<li> <ul><p><strong>Knowledge Skills and Abilities<strong><p> <ul><li>Strong desire to grow HR skill set<li> <li>Attention to detail<li> <li>Excellent Microsoft office and Outlook skills to include strong understanding of PowerPoint Excel Word Visio is a plus<li> <li>Organizational skills<li> <li>Strong written and verbal communications skills<li> <li>Strong customer service orientation required<li> <ul><p><br ><br ><p><p><strong>1 These statements are intended to describe the general nature and level of work involved for this job It is not an exhaustive list of all responsibilities duties and skills required of this job To perform this job successfully an individual must be able to perform each essential duty satisfactorily Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<strong><p> <div> <p><strong>Additional privacy information for CA residents<strong><p> <p><strong>EOE STATEMENT<strong><p> <p>ProShare Advisors LLC and its affiliates are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of age race color religion creed sex including pregnancy childbirth or related medical conditions marital or family status national origin ancestry physical or mental disability mental condition veteran status sexual orientation gender identity genetic information or any other characteristic protected by applicable law <p> <p><br ><p><div>
Support Operations Associate, HAP Tech
Company: Berkeley Research Group
Location: Washington DC
Posted Mar 13, 2024
<p><strong>Description<strong> <p> <p>Position at Berkeley Research Group LLC <p> <p>HAP Tech a subgroup of BRGs Healthcare Analytics practice HAP is one of the firms largest and fastest growing teams This innovative group is currently looking for talented and dynamic professionals to join us as we continue to grow HAP Tech supports and advises pharmaceutical manufacturers on how to navigate the challenges and complexities of the 340B program as well as other areas of the healthcare ecosystem Our team is the established market leader in data and technology solutions for 340Brelated issues and we support an impressive client base which includes the largest pharmaceutical manufacturers in the US as well as earlystage biotech companies Beyond our syndicated solutions we also integrate and synthesize data to deliver unparalleled analytics and insights into various aspects of the 340B program and the pharmaceutical supply chain <p> <p>The Support Operations Associate is a service support role that will provide communication management for users of the 340B ESP™ platform In addition to this the Support Operations Associate will have the opportunity to assist with tasks related to practice operations <p> <p>Responsibilities <p> <ul><li>Manage all communications between 340B covered entities and manufacturers regarding their use of 340B ESP™ a proprietary software platform and compliance with manufacturers policies on contract pharmacy utilization Communications are via chat email and phone<li> <li>Provide advanced technical assistance and offer educational support to address complex issues for users of the 340B ESP™ platform<li> <li>Understand the basics and nuances of pharmaceutical manufacturer policies to ensure the most efficient and effective support and communication management<li> <li>Coordinate with pharmaceutical manufacturer clients on various policy related questions <li> <li>Coordinate with other third parties who may be providing operational support to pharmaceutical manufacturers in effectuating their policies<li> <li>Support improved tracking and management of inbound communications related to the ESP platform pharmaceutical manufacturers and other third parties<li> <li>Enhance current support processes and workflows to ensure efficient and effective management of inbound communications and customer interactions across clients<li> <li>Improve and develop process manuals and materials that can be leveraged in supporting new client launches and onboarding to the platform<li> <li>Help perform other operational tasks or provide support across the 340B practice as needed<li> <li>Maintain adherence to quality control and SLA standards <li> <ul><p>Basic Qualifications <p> <ul><li>Minimum two years of work experience in a support or customer facing role in the healthcare industry<li> <li>Background related to the 340B Drug Pricing Program highly preferred<li> <li>Excellent analytical and problemsolving skills<li> <li>Proficient in Microsoft Office including PowerPoint Excel Word and Outlook<li> <li>Experience working with clients or helping to support client deliverables<li> <li>Commitment to producing high quality work product and attention to detail<li> <li>Eager to learn and research new healthcare content<li> <li>Strong verbal and written communication skills<li> <li>Desire to work within a team environment<li> <ul><p>Candidate must be able to submit verification of hisher legal right to work in the United States without company sponsorship <p> <p><strong>About BRG<strong> <p> <p>Berkeley Research Group LLC BRG is a global consulting firm that helps leading organizations advance in three key areas disputes and investigations corporate finance and strategy and operations Headquartered in California with over 40 offices around the world we are an integrated group of experts industry leaders academics data scientists and professionals working beyond borders and disciplines BRG strives to build and nurture a culture where inclusiveness is instinctive not an initiative We celebrate and value the diversity of our professionals and are dedicated to maintaining a truly inclusive work environment where all individuals feel respected and valued We harness our collective expertise to deliver the inspired insights and practical strategies our clients need to stay ahead of whats next <p> <p>Berkeley Research Group is proud to be an Equal Opportunity Employer Our hiring practices provide equal opportunity for employment without regard to race religion color sex gender national origin age United States military veteran status ancestry sexual orientation marital status family structure medical condition including genetic characteristics or information veteran status or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation or any other protected category under federal state or local law <p> <p>Know Your Rights <p> <p>EEO is the Law Poster Supplement <p> <p>Pay Transparency Nondiscrimination Provision <p> <p>BRG is an EVerify Employer <p> <p>Right To Work Poster<p>
Campaign Marketing Manager
Company: Microstrategy
Location: Washington DC
Posted Mar 13, 2024
<p><b>Company Description<b> <p><p>MicroStrategy transforms organizations into intelligent enterprises through datadriven innovation We match smart people to dynamic projects and technologies that truly challenge their talents Curious and creative in outlook our success is built on the talent and energy of smart and driven people MicroStrategy Nasdaq MSTR is a worldwide leader in enterprise analytics and mobility software A pioneer in the BI and analytics space MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business We provide our enterprise customers with worldclass software and expert services so they can deploy unique intelligence applications<p> <p><b>Job Description<b> <p><p>MicroStrategy is seeking an experienced creative and datadriven Campaign Marketing Manager to join our marketing team Reporting to the Senior Director of Demand Generation the Campaign Marketing Manager will be responsible for leading strategic campaign and digital initiatives aimed at creating capturing and converting demand to driving pipeline and closedwon business for our target markets This is a global role that will work closely with product marketing brand and sales teams This is an excellent opportunity for someone with 5+ years of digital and campaign marketing experience looking to help build a demand engine for MicroStrategy<p> <p>To be successful you will need to have proven experience leveraging digital channels including SEMSEO paid amp organic social display advertising as well as traditional outbound channels such as email direct mail webinar and virtual events to drive demand and pipeline You will be an excellent project manager executioner and thrive under pressure<p> <p>The Campaign Marketing Manager is responsible for developing marketing campaign strategies and plans for critical corporate initiatives This person will orchestrate the full marketing mix from awareness through consideration and purchase In this role you will also be focused on developing and executing lead generation programs in conjunction with other marketing teams through thirdparty advertising content syndication webcasts social media and additional digital marketing channels to drive sales qualified leads and ultimately sale pipeline<p> <p>This role is ideal for someone who has experience executing on multichannel multifaceted lead generation marketing campaigns and is actively looking to get to the next level in overseeing both the strategy and daytoday tactical execution of these campaigns On a regular basis you will be interfacing with thirdparty advertising sites reviewing media kits determining the best lead gen strategy for our markets executing marketing programs reviewing leads and measuring ROI on these campaigns to decide on next steps and future campaigns You will be using technologies such as Salesforcecom CRM Marketo marketing automation Office 365 Zoom MicroStrategy LinkedIn X and Hootsuite<p> <p>We need someone who can collaborate with several stakeholders and assemble marketing plans to align activities and drive lead generation effectiveness If youre sharp motivated and ready to dig in we have a place where you can grow while learning from a strong team<br ><strong>Your Focus<strong><p> <ul><li>Within the marketing team you will be responsible for overseeing marketing campaigns that generate net new leads through outbound campaigns that encompass a broad range of marketing tools email marketing social media web promotion content marketing awareness building<li> <li>You will be responsible for the planning creation execution present and reporting of those campaigns by collaborating with both internal and external resources<li> <li>You will make recommendations on theme selections analyzing the campaign results and providing guidelines moving forward<li> <li>Being able to communicate at a high level is essential as you will be asked to input into and influence the campaign strategy to achieve quarterly business targets<li> <li>Work directly with key stakeholders to develop highimpact marketing campaign plans for MicroStrategy products shape campaign themes and identify the most effective messaging value proposition channels and calls to action<li> <li>Build manage and optimize bestinclass demand gen programs ensuring that programs are executed and funds are allocated to maximize ROI<li> <li>Report on campaigns in a timely manner such that the analysis helps optimize campaigns helps sales drive maximum value from the outcomes and helps executives understand the ROI<li> <li>Partner with crossenterprise stakeholders to develop demand generation campaigns governance processes and lead management<li> <li>Manage and create MicroStrategys social media strategy and channels to drive net new followers and increase engagement through social channels<li> <li>Experience with social media publishing and monitoring platforms<li> <li>Create and implement and manage marketing campaigns leveraging digital marketing tactics including SEOSEM display advertising retargeting paid social and traditional channels such as email and virtual events webinars and direct mail to meet business goals and objectives <li> <li>Monitor and measure programs and report on performance to key stakeholders against KPIs<li> <li> Build and optimize conversionrate landing pages<li> <li>Continuously work to optimize campaigns through relevant AB tests and adjusting marketing mix as program justifies<li> <li>Execute email drip and nurture email campaigns that support awareness education and drive demand<li> <li>Analyze data amp budget to make program recommendations for campaign optimization<li> <li>Create and recommend digital marketing content and rich media content in collaboration with Content Producer for program execution<li> <li>Manage relationships with external agencies and vendors as required<li> <li>Stay abreast of current marketing amp digital trends and best practices<li> <ul><p><b>Qualifications<b> <p><ul><li>Bachelors degree advanced degree preferred<li> <li>5+ years marketing experience<li> <li>Strong webinar or event management and execution experience<li> <li>Superior ability to communicate with and influence across all levels of the organization<li> <li>Experience or working knowledge of Enterprise Software Industry and B2B Go to Market processes and tactics<li> <li>Experience in working within and collaborating with a customer focused sales environment with an understanding of sales channels and market segments<li> <li>Ability to partner with crossfunctional stakeholders speakers analysts and solution experts to achieve objectives and hit timelines and maximize impact of projects webcasts or campaigns<li> <li>Proficient with all Microsoft Office applications Marketo Salesforce Zoom<li> <li>Energetic strong work ethic and a dynamic individual<li> <li>Highly motivated and willing to work within a fastpaced environment with an innate sense of urgency<li> <li>Excellent written communication organization timemanagement process and project management skills<li> <li>SalesForcecom and marketing automation Marketo experience are a must<li> <li>Experience with Google Analytics Google Search Console<li> <ul><p><b>Additional Information<b> <p><p>MicroStrategy is an Equal Employment and Affirmative Action employer FMDisabilityVetSexual OrientationGender Identity All qualified applicants will receive consideration for employment without regard to race creed color religion national origin sexual orientation gender identity disability veteran status sex age genetic information or any other legallyprotected basis<br >MicroStrategy is an Equal Employment Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures If you have any difficulty using our online system and you need an accommodation due to a disability you may contact us about your interest in employment at 7038488600<p>
Senior Manager, Third Party Risk
Company: ID.me
Location: Washington DC
Posted Mar 13, 2024
<div><b><strong>Company Overview<strong><b> <p>IDme is a highgrowth enterprise software company that simplifies how people prove and share their identity online The company empowers people to control their data through a portable and trusted login which means they dont need to create a new password when visiting sites that have the IDme button IDmes digital identity network has over 117 million registered members and is used by fourteen federal agencies agencies in 30 states and over 600 corporations for secure identity proofing and verification<p> <p>IDmes technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800633 IAL2 AAL2 credential service provider by the Kantara Initiative In addition to helping people control their credentials and data the companys No Identity Left Behind initiative strives to expand digital access and inclusion for all people The company offers multiple pathways to identity verification online selfserve live video chat agents and in person IDme is passionate about building a robust identity network that does not compromise access for traditionally underserved groups<p> <p>IDme has received numerous awards including Deloittes 2023 Technology Fast 500 Washington Business Journals Fastest Growing Companies Entrepreneur Magazines 100 Brilliant Companies and Wall Street Journals Startup of the Year finalist In recent quarters IDme announced it raised $132 million in Series D funding led by Viking Global Investors with participation from CapitalG Morgan Stanley Counterpoint FTV Capital PSP Growth Auctus Investment Group Moonshots Capital and Scout Ventures IDmes most recent round brings the total investment in IDme to over $275 million since its founding in 2010<p> <div> <p><b><strong>Role Overview<strong><b> <p><p>The IDme security team is looking for a proven Senior Manager of Third Party Risk As an individual contributor the Senior Manager will help drive and implement the risk management practices to maintain rigor over supply chain security operations Activities include roadmap design control design assessment operations and key metrics This role will collaborate with teams across the company to assess and manage risks when using third and fourth parties This position will perform critical operations as part of procurement and customer assurance <p> <p>This is a multifaceted role that combines project management delivery management and systems analysis responsibilities The role embodies strategic thinking with tactical execution to enhance the customer experience business resiliency and promote a rationalized technology footprint <p> <p><b><strong>Responsibilities<strong><b> <p><ul><li>Work cross functionally with Security IT Engineering Product and Finance to evaluate vendors and assess supply chain risks <li> <li>Keep detailed assessment records and ERM control mappings to vendor operations in a high volume environment<li> <li>Own responding to customer assurance requests such as security questionnaires security reviews and similar engagements<li> <li>Performing control based assessments of vendor documentation SOC 2 or industry standard customer questionnaire CAIQ SIG CORE or SIG LITE<li> <li>Understanding of MITRE System of Trust SoT Framework<li> <li>Direct enablement of Sales opportunities by participating in RFP RFI contracts and other sales opportunity deliverables<li> <li>Run engagements with customer auditors educate and demonstrate compliance<li> <li>Communicate effectively and proactively with management ideas and recommendations for optimizing business operations resources and capacity to meet internal and external compliance goals<li> <li>Develop and propose key program performance and risk metrics<li> <li>Create and mature procedural documentation including training materials or process documentation <li> <ul><p><b><strong>Qualifications<strong><b> <p><ul><li>BA or BS in a technical field or equivalent experience<li> <li>5+ years of program management experience <li> <li>3+ years of experience for endtoend management of third party risk programs <li> <li>3+ years of experience with major compliance audits FedRAMP SOC 2 HIPAA etc<li> <li>Owner and builder of risk management processes Ability to own finding and fixing issues with no supervision<li> <li>Familiar with SaaS product design and cloud architecture<li> <li>Deep understanding of common business processes and functions in enterprise environments<li> <li>Prior experience automating audit evidence collection <li> <li>Excellent verbal written and interpersonal communication skills with both technical and nontechnical audiences<li> <li>CCSP CISSP CISA and similar certifications are a plus <li> <ul><p><span>LIJS1<span><p> <div> <div> <div> <p><span>The annual base salary listed below for this role is based on experience skills education relevant training and geographic location Company bonus incentive for sales roles equity and benefits are available depending on the role<span><p> <p><span>IDme offers comprehensive medical dental vision health savings account flexible spending accounts medical limited purpose dependent care commuter benefit accounts basic and voluntary life and ADampD insurance 401k with company match parental leave ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy including 8 company wide holidays short and longterm disability insurance accident and critical illness insurance referral bonus policy employee assistance program pet insurance travel assistant program wellbeing and childcare discounts benefit advocates and a learning and development benefit<span><p> <p><span>The above represents the anticipated total rewards package for this job requisition Final offers may vary from the amount listed based on qualifications professional experiences skills education relevant training geographic location and other job related factors<span><p> <div> <p>Pay Range<p> <p><span>$158926<span><span><span><span>$196924 USD<span><p> <div> <div> <div> <p><span>IDme maintains a work environment free from discrimination where employees are treated with dignity and respect All IDme employees share in the responsibility for fulfilling our commitment to equal employment opportunity IDme does not discriminate against any employee or applicant on the basis of age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances IDme adheres to these principles in all aspects of employment including recruitment hiring training compensation promotion benefits social and recreational programs and discipline In addition IDmes policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws regulations and ordinances where a particular employee works Upon request we will provide you with more information about such accommodations<span><p> <p><span>Please review our Privacy Policy including our CCPA policy at<span><span> <span><span>idmeprivacy<span><span> If you provide IDme with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy<span><p> <p><span>IDme participates in EVerify<span><p> <div>
Sr Business Development Manager - MPO
Company: Leidos
Location: Washington DC
Posted Mar 13, 2024
<p><b>The Leidos Business Development team for our Digital Modernization Sector has an opening for a Senior Business Development Professional to build a qualified pipeline of large strategic opportunities for our MPO customer <b> <p> <p>In this senior role the BD professional is expected to mentor and develop more junior or inexperienced staff develop and lead large complex projects and improve existing solutions and processes Candidates must be comfortable and competent in their ability to communicate with senior executives regarding all aspects of the business and opportunities we are pursuing A critical skill for the position is the ability to negotiate and compromise with internal and external parties to develop the best position for Leidos <p> <p>The position will report to the Vice President of Business Development Operations and Strategy <p> <p><b>Primary Responsibilities<b> <p> <p>The Senior Business Development role requires an ethical approach to winning business acumen technical understanding andor education resourcefulness to support a robust business development process with internalexternal customer engagement identification and analysis of new opportunities both published and unrecognized This individual will be responsible for securing existing work and winning new work in the Intelligence Community marketplace They will be held accountable for pipeline development and qualification of new opportunities to grow revenue <p> <p>The position necessitates desire and skill to develop and establish relationships between the company strategic partners and customers The individual filling this role must collaborate effectively negotiate and cooperate to achieve business goals Additional responsibilities may include identification and evaluation of MampA targets development of joint ventures and both short and long term campaign development The Senior BD professional will be responsible for continuous monitoring of changes in competitor business models performance and leadership as well as the impact of those changes on the competitors market share <p> <p>The successful candidate supports development and execution of the operation and group strategies This individual follows corporate processes for business development and may make recommendations for improvements to the process The position requires working closely with the responsible line and capture managers supporting the transition from opportunity identification to pursuit supporting capture managers and working as part of a capture teams to successfully complete contract bids and wins developing and maintaining customer and industry call plans and establishing lasting rapport with both communicating the organizations core capabilities establishing internal and external teaming and effective efficient shepherding of new business funds The business developer is essential to new business and must work collaboratively with the functional and line staff of the organization to ensure qualified opportunities meet business standards and support the overarching business strategy <p> <p>Additional responsibilities include Developing or improving solutions for assigned opportunities managing relationships with partners and corporate staff participating in business planning activities to include periodic pipeline reviews opportunity gate reviews win theme and discriminator workshops and proposal reviews This person is responsible for managing all the activities necessary to develop and deliver qualified opportunities to capture managers and supporting the captures through proposal and hot start activities The successful candidate will have working knowledge of US Government contracting contract types and procurement processes and must be teamoriented and demonstrate strong reasoning and communications skills both oral and written <p> <p><b>Basic Qualifications<b> <p> <ul><li>Bachelors degree and 15+ years of prior relevant experience or Masters with 13+ years of prior relevant experience Comparable relevant work experience in lieu of degree would be considered<li> <li>Excellent communications skills demonstrated through written and oral presentations development of technical papers volumes or similar products<li> <li>Expert knowledge and application of online tools used by the Federal Government for solicitations<li> <li>Candidates must possess an active Top Secret security clearance with SCI<li> <li>A positive attitude professional demeanor and unparalleled subject matter expertise in identifying new opportunities and building business<li> <li>Current and compelling customer and industry relationships<li> <ul><p><b>Preferred Qualifications<b> <p> <ul><li>Experience with MPO domains and intelligence tradecraft approaches across disciplines<li> <li>Prior experience in or supporting the US Intelligence Community<li> <li>Ability to gain internal support operate with limited supervision and feedback and establish solid working relationships with technical staff line managers and peers across the corporation<li> <li>Ability to think strategically<li> <li>Possess analytical presentation and problem solving skills<li> <li>Current TSSCI desired or willingness to sit for polygraph<li> <ul><p><strong><b>Pay Range<b><strong> <p> <p>Pay Range $14430000 $26085000 <p> <p>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary Additional factors considered in extending an offer include but are not limited to responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement if any or other law<p>
Financial Systems Analyst
Company: Breakforth Solutions, Inc.
Location: Washington DC
Posted Mar 13, 2024
<p><strong>Position Information<strong> <p> <p>BreakForth Solutions is seeking a <strong>Financial Systems Analys<strong>t to join our team of dynamic professionals We offer 100 paid medical benefits for the employee and a host of other amazing benefits Please apply today <p> <p>Become a key team member for a Federal Government client BreakForth Solutions is seeking a Financial Systems Analyst to support a program that supports budget formulation and systems analysis This position will be responsible for providing analysis and decisionmaking information to Senior Leadership <p> <p><strong>Essential Functions<strong> Work with a team in the formulation and execution of the clients budget strategic planning financial management the presentation of accurate financial information and management integrity Assist in developing the scope of work and work plans necessary to define and solve systemsrelated problems in areas such as automated systems information management internal controls work methods and procedures Develop design revise and implement policy procedures handbooks security plans and automated systems pertaining to the functions of the client Analyze the accounting needs of programs and determine whether they should be automated Develops functional requirements documents specifying accounting requirements Develops statements of work describing the automation services to be acquired <p> <p><strong>EducationSkillsExperience Requirements<strong> BABS or equivalent 5+ years applicable experience Experience with Government financial and accounting systems and processes Customer service skills and experience with user support Experience as a systems analyst including requirements testing and procedures Public Trust or Secret clearance <p> <p><strong>Desired KnowledgeSkills<strong> Experience writing userprocedural material and responding to users clearly and succinctly Multitasking skills and comfort in working independently Interpersonal skills and the ability to communicate with tact and professionalism Ability to analyze problems develop a path toward problemsolving and continue the process to completion Effective planning and organizational skills and ability to be flexible in a rapidly changing environment Experience with tools like Power BI SQL etc <p> <p><strong>BreakForth Solutions Incorporated is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race color religion age sex including pregnancy gender identity and sexual orientation national origin disability status genetics protected veteran status or any other basis covered by applicable law<strong><p>
Mobile Technology Architect
Company: Ridgeline International
Location: Washington DC
Posted Mar 13, 2024
<p><b>Company Description<b> <p><p>Were a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance We help our government and enterprise customers solve a big problem they sometimes dont even know they have To become leaders in this space weve relied heavily on curiosity creativity and flexibility We iterate until we get things right and innovate to get there faster<p> <p>But enough about us Whats in it for you<p> <p>We work hard and do fun things<p> <p>Apart from a constantly growing list of fascinating challenges to solve Ridgeline offers a solid worklife balance flexible remote work options and a culture that values teamwork over competition At Ridgeline you will work with the most talented software developers systems engineers and subject matter experts to change how big enterprises and the US Government manage their digital signatures<p> <p><b>Job Description<b> <p><p>We are seeking a talented Mobile Technology Architect to spearhead the development of our advanced communications app The ideal candidate will possess extensive experience in both iOS and Android app development emphasizing secure communication technologies This role requires a deep understanding of crossplatform solutions to ensure a seamless user experience across different devices<p> <p><strong>What you will do<strong><p> <ul><li>Design and develop a highperformance Android application with plans to extend functionality to iOS featuring pushtotalk PTT Voice over IP VOIP and chat capabilities<li> <li>Ensure the applications security protocols adhere to the highest standards with a focus on crossplatform compatibility<li> <li>Collaborate with crossfunctional teams to define design and ship new features across both Android and iOS platforms<li> <li>Continuously discover evaluate and implement new technologies to maximize development efficiency particularly in a crossplatform context<li> <li>Manage the entire app lifecycle concept design test release and support for both Android and iOS versions<li> <li>Release applications to the Android Play Store and Apple App Store overseeing their lifecycle across both platforms<li> <ul><p><strong>What you will accomplish within the first six months in this role<strong><p> <ul><li>Work directly with the engineering team to finalize requirements and architect a backend suitable for both Android and iOS applications<li> <li>Deliver a secure communication application ensuring seamless operation and security on both platforms<li> <li>Publish the app on both the Play Store and the Apple App Store<li> <ul><p><b>Qualifications<b> <p><p><strong>Must Haves<strong><p> <ul><li>15+ years of experience in mobile app development including significant experience in both Android and iOS platforms<li> <li>Proficient in Java Kotlin and SwiftObjectiveC for iOS development<li> <li>Strong understanding of both Android SDK and iOS frameworks covering different versions and capabilities<li> <li>Experience with UI design principles and best practices for both Android and iOS applications<li> <li>Knowledge of the opensource ecosystems for both Android and iOS and the libraries available for common tasks<li> <li>Familiarity with RESTful APIs to connect applications to backend services with an emphasis on crossplatform functionality<li> <li>Expertise in secure app design based on a zerotrust model and encryption standards applicable to both Android and iOS<li> <li>Strong knowledge of UI design principles patterns and best practices tailored to each platform<li> <li>Experience with offline storage threading and performance tuning for both Android and iOS<li> <li>Proficient understanding of code versioning tools such as Git and Git CICD Pipelines with experience in managing crossplatform development workflows<li> <ul><p><strong>Nice to Haves<strong><p> <ul><li>Proven track record of successful apps on both Android and iOS platforms<li> <ul><p><b>Additional Information<b> <p><p><strong>Why Work With Us Be a part of a team where innovation thrives and your career can flourish<strong><p> <p><strong>EmployeeCentric Culture<strong> At the core of our company is a deep commitment to your wellbeing development and satisfaction We stand out with our competitive benefits a healthy worklife balance and ample opportunities for professional growth<p> <p><strong>Flexible Work Options<strong> Whether you prefer the comfort of working from home or the buzz of our office environment watch out for our energizing Cold Brew we support your preferred work style<p> <p><strong>Unique Team Experiences<strong> How about a change of scenery Join your software team colleagues for a week at an Air BnB blending work with unforgettable bonding experiences<p> <p><strong>A Collaborative Environment<strong> Our success over the last 8 years is a testament to our collaborative spirit We bring together smart motivated individuals and provide them with the necessary tools and resources Here your ideas are valued and your contributions make a real impact<p> <p><br ><strong>What Makes This Position Stand Out<strong><p> <p>This role offers the best of both worlds with its primary workfromhome WFH setup coupled with the option to work from the office as per your preference Our advanced infrastructure is designed to support a highly collaborative environment ensuring seamless connectivity with your team and peers regardless of where you choose to work<p> <p>At the heart of our organization is an employeefirst culture which is key to attracting and retaining some of the finest technical talent in the region Youll be part of a team of passionate technology professionals dedicated to developing highquality and sustainable solutions<p> <p>In this role youll be working under a technical leader committed to providing the team with all the necessary tools and resources for success This position offers a unique opportunity for professional growth as youll be continually inspired and challenged by your team and peers to achieve exceptional results<p> <p><strong>Here are some Perks of being a Ridgeliner<strong><p> <ul><li>Flexible PTO + holidays<li> <li>Generous 401k match benefit up to 10 with an automatic 3 safe harbor contribution and additional matching based on employee contributions<li> <li>Medical HSA amp PPO Plans Available dental vision disability and life insurance<li> <li>Employer Contribution to Health Savings Account HSA<li> <li>Learning amp Development opportunities<li> <li>Professional coaching services<li> <li>Get the technology you want to do your job<li> <li>We have free daily snacks amp drinks<li> <ul><p><p> <p><em>Ridgeline is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression veteran status or any other characteristic protected by law We are proud to be an equal opportunity workplace<em><p> <p><em>If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system please contact Ridgelines Talent Management Department at 703 5442424 or contact us through email at contactusridgelineintlcom<em><p>
Sr. Product Analyst
Company: Digital Turbine
Location: Washington DC
Posted Mar 13, 2024
<p>At <b>Digital Turbine<b> we make mobile advertising experiences more meaningful and rewarding for users app publishers and advertisers intelligently connecting people in more ways across more devices We provide app publishers and advertisers with powerful ads and experiences that captivate consumers fuel performance and help telecoms and OEMs supercharge awareness acquisition and monetization In a rapidly evolving industry we are constantly innovating and creating better paths of discovery to connect consumers publishers and advertisers across the mobile ecosystem <br ><b>Position Summary<b><br >We are seeking a talented and motivated Sr Product Analyst with a strong background in AdTech to join our dynamic team In this role you will be responsible for analyzing optimizing and driving the performance of our advertising technology products Your insights and expertise will play a crucial role in enhancing user engagement maximizing revenue and ensuring seamless user experiences across our mobile applications<br ><b>Key Responsibilities<b><br ><b>AdTech Expertise<b><br >Develop a deep understanding of our AdTech stack including ad serving platforms ad formats delivery experiences supply and demand dimensions partner programming requirements campaign scoring budget pacing audience management and userlevel targeting capabilities<br >Monitor and analyze key advertising performance metrics such as clickthrough rates CTR conversion rates impression delivery and ad revenue<br >Identify trends patterns and opportunities to optimize ad placements ad targeting and overall user engagement to maximize revenue and user satisfaction<br >Collaborate with crossfunctional teams to implement adrelated enhancements and ensure alignment with product strategy<br >Conduct AB tests and analyze user behavior to make datadriven recommendations for improving user experience as well as appad performance across our network<br >Possess strong familiarity with the Android ecosystem including the latest OS versions device fragmentation and user behavior trends<br >Evaluate the impact of Android updates on our applications performance including app compatibility user interactions and advertising integration<br ><b>Data Analysis and Insights<b><br ><b>Dig deep <b>You will utilize data analytics tools to perform indepth analysis of user engagement ad performance and app usage patterns across dozens of supplyside dimensions<br ><b>Make data accessible<b> You will query clean analyze and visualize datasets building product performance dashboards and workbooks using data visualization tools and pivot tables to effectively communicate performance trends to stakeholders<br ><b>Draw Insights<b> You will highlight key findings generate actionable insights and propose optimizations recommendations based on data contributing to product roadmaps and strategies<br ><b>Be the SME<b> You are the goto person when someone asks questions like is this feature working when do these events fire how should we interpret this graph or what does this value mean<br ><b>Define healthy<b> You will help to define performance expectations and monitoring requirements for new features so that we can quickly identify when issues arise<br ><b>Collaboration and Communication<b><br >Work closely with product managers software developers and UXUI designers to drive product enhancements and feature development <br >Assist data science with discovery investigations and insights to steer the development of machine learning algorithms <br >Collaborate with engineering teams to troubleshoot technical issues<br >Effectively communicate complex technical concepts to nontechnical stakeholders promoting a clear understanding of product performance and potential improvements<br ><b>Qualifications<b><br >Bachelors degree in Computer Science Engineering Business or a related field Masters degree is a plus<br >Proven experience 5+ years in product analytics experimentation conversion and growth optimization data science andor product management in the AdTech domain<br >Proficiency in data analysis tooling such as SQL Python or similar languages<br >Strong analytical mindset with the ability to interpret complex data and derive actionable insights<br >Natural tendency to be curious and creative<br >Familiarity with mobile application development Android Studio and related SDKs<br >Excellent communication skills both written and verbal<br >DetailOriented selfmotivated and able to work both independently and as part of a team<br >Prior experience with AB testing methodologies and statistical analysis is a plus<br ><b>About Digital Turbine<b><br >Digital Turbine NASDAQ APPS powers superior mobile consumer experiences and results for the worlds leading telcos advertisers and publishers Our endtoend platform uniquely simplifies the ability to supercharge awareness acquisition and monetization connecting our partners to more consumers in more ways across more devices <br >The company is headquartered in Austin Texas with global offices in New York Los Angeles San Francisco London Berlin Singapore Tel Aviv and other cities serving top agency app developer and advertising markets Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerces Company Culture in 2020<br >Digital Turbine is an equal opportunity employer committed to building a diverse and inclusive team We welcome people of different backgrounds experiences abilities and perspectives We embed diversity in our mindset products and teams to empower an inclusive equitable and culturally fluent environment Building this culture within our teams makes us better collaborators and partners driving better outcomes<br >To view our <b>Global Recruitment Privacy Notice<b> please click here <p>
Senior Operations Analyst
Company: ManTech
Location: Washington DC
Posted Mar 13, 2024
<p><b>Secure our Nation Ignite your Future<b> <p> <p>Become an integral part of a diverse team while working at an Industry Leading Organization where our employees come first At ManTech International Corporation youll help protect our national security while working on innovative projects that offer opportunities for advancement <p> <p>Currently we are seeking a motivated career and teamoriented <b>Senior Operations Analyst <b>in support of the US Department of Homeland Security DHS Cybersecurity and Infrastructure Security Agency CISA Continuous Diagnostic amp Mitigation CDM Data Services Program The CDM Data Services Program is a critical component of CISAs national effort to ensure the defense and resilience of cyberspace This is a remote position where the candidate can work from any location within the United States provided they are able to work on an eastern time zone schedule <p> <p>The CDM Data Services Program mission is to provide a standardized platform to collect transform and integrate cybersecurity data from relevant authoritative data sources into a coherent data delivering actionable information into Agency and Federal Dashboards to identify risk areas in support of mitigation as well as to facilitate coordinated agency and national response to cyberthreats <p> <p>Our Operations team consists of NOC and SOC analysts and engineers who provide 24 x 7 technical support to remedy operational issues and security incidents in a managed services environment In addition to issue and incident triaging diagnosis troubleshooting and resolution operational responsibilities include availability and performance monitoring and reporting and security monitoring for realtime threats utilizing automated toolsets <p> <p><b>Responsibilities include but are not limited to <b> <p> <ul><li>Support the overall operations maintenance and health of the CDM integration layer and dashboard platform environment The CDM dashboard provides its customers situational awareness of risks based upon data gathered from security tools and sensors providing hardware and software asset management vulnerability management configuration management and privileged account and identity and access management for multiple Federal Government Agencies<li> <li>Manage and oversee the performance and security monitoring tools responding to alerts triggers and other warning conditions<li> <li>Closely coordinate with Engineering to generate root cause analyses RCAs update tickets and resolve problems and incidents within established performance SLAs<li> <li>Develop and maintain technical documentation and standard operating procedures SOPs<li> <li>Participate on shifttransition calls to ensure all open tickets and tasks are properly managed and addressed<li> <li>Periodically report metrics and corresponding analysis for client review and strategic information security program adjustments and planning<li> <li>Follow established documented methods and practices to deliver effective efficient and professional operations support<li> <li>Create update peerreview and implement standard operating procedures SOPs for Operations and Maintenance OampM support<li> <li>Maintain the confidentiality integrity and availability of data across physical and logical solution boundaries in multiAgency environments<li> <li>Coordinate with government engineering resources and OEMs to patch upgrade or refresh tool and sensor software and hardware<li> <li>Understand and monitor operations processes including but not limited to Business Continuity Planning and Incident Response Planning<li> <li>Ensure effective controls countermeasures processes are in place and optimized to maintain a strong organizational and system security posture<li> <li>Identify gaps and bottlenecks in the presentation and reporting of data within and to the dashboard including issues related to performance capacity interoperability scalability and manageability<li> <li>Maintain accountability and ownership of assigned issues and support tickets<li> <ul><p><b>Basic Qualifications<b> <p> <ul><li>A bachelors degree<li> <li>A minimum of 5 five years of IT operations support experience in a customer service role ideally working in a NOC or SOC environment<li> <li>Demonstrated experience with Elasticsearch and Kibana or other similar data aggregation and analytics platforms<li> <li>Familiarity with opensource alternatives eg OpenSearch<li> <li>Demonstrated experience performing operations and maintenance support services in SaaS and PaaS environments<li> <li>Experience with the Elastic Cloud Enterprise ECE and Elastic Cloud on Kubernetes ECK platforms<li> <li>Strong analytical skills with the ability to collect organize analyze and disseminate significant amounts of information with attention to detail and accuracy<li> <li>Knowledge of and experience with reporting packages Business Objects etc databases SQL MySQL etc programming XML JavaScript or ETL frameworks<li> <li>Understanding of containerized PaaS platforms such as Azure Kubernetes Service or Elastic Kubernetes Service as well as an understanding of IaaS hosted platforms such as Docker and Podman<li> <li>Proven ability to analyze complex problems theorize root causes and develop creative solutions<li> <li>Knowledge of REST API authentication types REST methods and ability to mine APIs to meet data requirements<li> <li>Experience with database query languages like SQL TSQL KQL<li> <li>Basic understanding of API calls for data ingestion<li> <li>Experience with the Linux operating system<li> <li>Proficient at queries report writing and presenting findings<li> <li>Manage escalation of complex technical support issues with Engineering and Development teams as well as customers<li> <ul><p><b>Preferred Qualifications<b> <p> <ul><li>Any of the following certifications Cloud platform certifications AWS Practitioner Sysops admin Azure Fundamentals Admin Security certification such as Security+<li> <li>A bachelors degree in a technical discipline eg computer science data science engineering applied mathematics or closely related field<li> <li>Solid experience with Dynatrace and Azure Sentinel monitoring tools Familiarity with Zabbix Nagios or Datadog is a plus<li> <ul><p><b>Security Clearance Requirements<b> <p> <ul><li>Must be a US citizen and be able to successfully pass a background investigation<li> <li>Able to obtain and maintain a DHS SuitabilityEntry on Duty EOD<li> <ul><p><b>Physical Requirements<b> <p> <ul><li>Must be able to be in a stationary position more than 50 of the time <li> <li>Must be able to communicate converse and exchange information with peers and senior personnel <li> <li>Constantly operates a computer and other office productivity machinery such as a computer <li> <li>The person in this position frequently communicates with coworkers management and customers which may involve delivering presentations Must be able to exchange accurate information in these situations <li> <li>The person in this position needs to occasionally move about inside the office to access file cabinets office machinery etc<li> <ul><p>For all positions requiring access to technologysoftware source code that is subject to export control laws employment with the company is contingent on either verifying USperson status or obtaining any necessary license The applicant will be required to answer certain questions for export control purposes and that information will be reviewed by compliance personnel to ensure compliance with federal law ManTech may choose not to apply for a license for such individuals whose access to exportcontrolled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone <p> <p>ManTech International Corporation as well as its subsidiaries proactively fulfills its role as an equal opportunity employer We do not discriminate against any employee or applicant for employment because of race color sex religion age sexual orientation gender identity and expression national origin marital status physical or mental disability status as a Disabled Veteran Recently Separated Veteran Active Duty Wartime or Campaign Badge Veteran Armed Forces Services Medal or any other characteristic protected by law <p> <p>If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system please contact ManTechs Corporate EEO Department at 703 2186000 ManTech is an affirmative actionequal opportunity employer minorities females disabled and protected veterans are urged to apply ManTechs utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunityaffirmative action policies ManTech does not accept resumes from unsolicited recruiting firms We pay no fees for unsolicited services <p> <p>If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable or limited in your ability to use or access httpwwwmantechcomcareersPagescareersaspx as a result of your disability To request an accommodation please click careersmantechcom and provide your name and contact information<p>
Director, US Public Sector Marketing
Company: Cloudflare
Location: Washington DC
Posted Mar 13, 2024
<p><strong>About Us<strong><br >At Cloudflare we have our eyes set on an ambitious goal to help build a better Internet Today the company runs one of the worlds largest networks that powers approximately 25 million Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request As a result they see significant improvement in performance and a decrease in spam and other attacks Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company <br >We realize people do not fit into neat boxes We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that We cannot complete our mission without building a diverse and inclusive team We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare Come join us <br ><strong>Available Location Washington DC or within a 50 mile Radius <strong><br ><strong>About the Role<strong><br >Cloudflares Americas Marketing Team is searching for a Head of US Public Sector Marketing to partner with our sales leaders campaign and product marketing organizations to design amp drive highimpact pipeline generation programs leading to closedwon bookings The Director US Public Sector Marketing will lead a growing team aligned to sales utilizing data and historical performance to inform quarterly plans amp strategies This key leader will be responsible for coordinating and managing a comprehensive marketing approach for US Public Sector including Field amp AccountBased Marketing thought leadership web content social media and more<br ><strong>Responsibilities<strong><br ><p><ul><li>Team leadership proven experience as a manager building team performance and culture in a highgrowth environment<li> <li>Planning amp execution demonstrable skill working with teams to build amp execute quarterly and yearly plans including budget management and projection of results<li> <li>Performance monitoring amp management proven track record using enterprise analytics to monitor and optimize program performance including investment rationalization based on past performance and results<li> <li>Sales alignment amp partnership experience working in partnership with sales leaders including BDR leadership to enable sellers with account engagement programs leading to opportunity discovery and pipeline generation<li> <li>Opportunity amp Market Development responsible for coordinating with business development and strategic capture teams for market presence and customer engagement<li> <ul><p> <br ><strong>Your Qualifications<strong><br ><p><ul><li>Minimum 10 years in US public sector marketing role in $1B+ BtoB technology organization in cybersecurity or networking minimum 5 years as a manager<li> <li>Direct experience in Federal State amp Local and Education market segments including field programs Federal cybersecurity events paid amp earned media website strategy campaign planning amp management and event marketing<li> <li>Knowledge of predominant publicsector focused resellers distributors and systems integrators<li> <li>Public Sector experience with global scope is a plus eg applying US based programs and bestpractices to other countries as well as collaborating with geo teams campaigns and product marketing on a global strategy and approach<li> <li>Proven results achieving quantifiable contribution metrics such as qualified leads pipeline closed business<li> <li>Hands on experience with predominant sales and marketing systems such as Salesforce analytics platforms and ABM platforms such as 6sense or Demandbase<li> <li>Able to be effective working across organizational boundaries and building relationships to accomplish objectives<li> <li>Thorough knowledge and understanding of enterprise leadmanagement processes and marketing attribution approaches<li> <li>Experience designing and building fieldfocused marketing programs across digital first amp third party events and partner ecosystem including resellers tech partners and GSIs<li> <li>BABS in Marketing Business Communications Engineering or other related fields<li> <ul><p> <br ><strong>Base plus Equity<strong><br >This role is eligible to participate in Cloudflares equity plan<br ><strong>Benefits<strong><br >Cloudflare offers a complete package of benefits and programs to support you and your family Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the US<br ><strong>Health amp Welfare Benefits<strong><br ><p><ul><li>MedicalRx Insurance<li> <li>Dental Insurance<li> <li>Vision Insurance<li> <li>Flexible Spending Accounts<li> <li>Commuter Spending Accounts<li> <li>Fertility amp Family Forming Benefits<li> <li>Ondemand mental health support and Employee Assistance Program<li> <li>Global Travel Medical Insurance<li> <ul><p> <br ><strong>Financial Benefits<strong><br ><p><ul><li>Short and Long Term Disability Insurance<li> <li>Life amp Accident Insurance<li> <li>401k Retirement Savings Plan<li> <li>Employee Stock Participation Plan<li> <ul><p> <br ><strong>Time Off<strong><br ><p><ul><li>Flexible paid time off covering vacation and sick leave<li> <li>Leave programs including parental pregnancy health medical and bereavement leave<li> <ul><p> <br ><strong>What Makes Cloudflare Special<strong><br >Were not just a highly ambitious largescale technology company Were a highly ambitious largescale technology company with a soul Fundamental to our mission to help build a better Internet is protecting the free and open Internet<br ><strong>Project Galileo<strong> We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost<br ><strong>Athenian Project<strong> We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration<br ><strong>Path Forward Partnership<strong> Since 2016 we have partnered with Path Forward a nonprofit organization to create 16week positions for midcareer professionals who want to get back to the workplace after taking time off to care for a child parent or loved one<br ><strong>1111<strong> We released 1111 to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released Heres the deal we dont store client IP addresses never ever We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers<br >Sound like something youd like to be a part of Wed love to hear from you<br >This position may require access to information protected under US export control laws including the US Export Administration Regulations Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these US export laws without sponsorship for an export license<br >Cloudflare is proud to be an equal opportunity employer We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law We are an AAVeteransDisabled Employer<br >Cloudflare provides reasonable accommodations to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment If you require a reasonable accommodation to apply for a job please contact us via email at hrcloudflarecom or via mail at 101 Townsend St San Francisco CA 94107<p>
Source-to-Pay Operations Solutions Consultant (Pre-Sales) - Public Sector Finance and Supply Chain Workflows
Company: ServiceNow
Location: Washington DC
Posted Mar 13, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br >As a strategic member of our sales team you will have a major impact on our success As a SourcetoPay Solution Consultant you will be responsible for devising sales strategies identifying customer challenges and pain and crafting a message that speaks to relevant differentiated value Connecting with your audience establishing credibility and the ability to learn quickly along with a startup mentality are essential <br >ServiceNow is acquiring new sourcetopay customers at an incredible pace To sustain our explosive growth we are looking for driverspeople who thrive on delivering results and live for the next big challenge We seek to employ the brightest and most forwardthinking talent on the planet were looking for professionals who arent content with the status quopeople who are more interested in how things could become Accelerate your career and succeed in an environment where you can make an impact daily We invite you to join in to stand out<br ><strong>What you get to do in this role<strong><br ><p><ul><li>Lead from the front by formulating strategies and approaches to establish credibility for ServiceNows sourcetopay solution<li> <li>Create compelling credibility and persuasive conversations that elevate our technology in the marketplace<li> <li>Help develop programs that enable our sales colleagues to communicate the value of sourcetopay on the ServiceNow platform<li> <li>Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement<li> <li>Be willing to broaden your expertise as we continue to develop solutions for sourcetopay and finance<li> <li>Work with Product Management to enhance ServiceNow products with new features that anticipate customer needs<li> <li>Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members<li> <li>Stay current on competitive analyses and trends impacting procurement and finance services<li> <li>Communicate with both business and technical decision makers<li> <ul><p><br ><b>Qualifications<b><br ><strong>In order to be successful in this role we need someone who has<strong><br ><p><ul><li>A complete and thorough understanding of the needs and challenges facing todays procurement and supplier organizations<li> <li>7+ years of Solution Consulting experience working with procurement solutions and supplier solutions<li> <li>5+ years working with procurement or supplier management systems<li> <li>Proven presales skills excellent communication skills in speaking to relevant value in a way thats compelling and memorable<li> <li>Passionate about evangelizing our capabilities across internal communication platforms<li> <li>Ability to establish credibility with executives business decision makers and technical influencers<li> <li>Selfstarter ability to effectively complete tasks and projects with minimal supervision<li> <li>Ideally have proficiency with the ServiceNow Platform or prior and current technical expertise in web technology and the ability to learn new technology<li> <li>Experience working collaboratively with product management product marketing and product development<li> <li>Ability to effectively communicate the ServiceNow value proposition and key differentiators to prospects<li> <li>A high degree of passion energy drive and willingness to travel frequently approximately 50 regional travel<li> <li>Flexible with creative problemsolving skills<li> <ul><p><br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Technical Project Manager, TPM
Company: Ridgeline International
Location: Washington DC
Posted Mar 13, 2024
<p><b>Company Description<b> <p><p>Were a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance We help our government and enterprise customers solve a big problem they sometimes dont even know they have To become leaders in this space weve relied heavily on curiosity creativity and flexibility We iterate until we get things right and innovate to get there faster<p> <p>But enough about us Whats in it for you<p> <p>We work hard and do fun things<p> <p>Apart from a constantly growing list of fascinating challenges to solve Ridgeline offers a solid worklife balance flexible remote work options and a culture that values teamwork over competition At Ridgeline you will work with the most talented software developers systems engineers and subject matter experts to change how big enterprises and the US Government manage their digital signatures<p> <p><b>Job Description<b> <p><p>We are looking for a Technical Project Manager TPM who will work in a <strong>crossteam<strong> and <strong>crossfunction<strong> role responsible for leading technical teams in planning managing and delivering technology projects The TPM is the liaison between the customerfacing Program Manager and the internallyfacing technical teams<p> <p><strong>What you will do<strong><p> <p><strong>Projecting Planning<strong><p> <p>You will be the catalyst to keep all of our projects on track to meet deadlines to deliver for our customers The planning is going to be part of the process where you are ensuring we are providing everything from conducting Preliminary Design Reviews Critical Design Reviews Overall Delivery Timelines and also identifying potential risks<p> <p><strong>Project Management<strong><p> <p>You will work with various team members to develop close relationships with our Program Managers to manage projects effectively From leading team scrums setting expectations monitoring project progress and keeping the teams on pace to meet goals<p> <p><strong>Project Delivery<strong><p> <p>The moment you hope to get to once the project gets started is the delivery During this process you will develop testing plans collaborate with testers and get feedback for improvements and adjustments Additionally you will be rolling out the documentation to cover network diagrams functional diagrams OampM and Monitoring plans to include coordination with our NSOC for acceptance<p> <p><strong>What you will accomplish in the first six months on the job<strong><p> <ul><li>Understand CIO structure and organizational hierarchy SAFe agile processes and available resources throughout the company<li> <li>Successfully integrated into the SAFe functional team as a key leader and functioning technical project manager Establish rapport and good working relationships with all team members Monitor the project execution and track risks Communicate with all stakeholders<li> <li>Participate in Big Room Planning as a key representative of their respective SAFe functional team Create a highlevel project plan and keep it uptodate Identify dependencies and corresponding stakeholders <li> <ul><p><b>Qualifications<b> <p><p><strong>Must haves <strong><p> <ul><li>Active Secret Clearance at a minimum is required will leverage up to TSSCI+<li> <li>Experience in Project Management or related technical field required<li> <li>Demonstrated understanding of Project Management processes strategies and methods<li> <li>Experience mentoring coaching and developing rising talent in the technology department<li> <li>Excellent time management and organizational skills and experience establishing guidelines in these areas for others<li> <li>Strong sense of personal accountability regarding decisionmaking and supervising department teams<li> <li>Experience working in a highlevel collaborative environment and promoting a teamwork mentality<li> <li>Managerial experience applying analytical thinking and problemsolving skills<li> <li>Ability to predict challenges and seek to proactively head off obstacles<li> <ul><p><strong>Nice to haves<strong><p> <ul><li>Professional Project Management Certification from accredited intuition preferred<li> <li>Familiarity with Scaled Agile framework SAFe principles<li> <ul><p><b>Additional Information<b> <p><p><strong>Here are some Perks of being a Ridgeliner<strong><p> <ul><li>Flexible PTO + holidays<li> <li>Generous 401k match benefit up to 10 with an automatic 3 safe harbor contribution and additional matching based on employee contributions<li> <li>Medical HSA amp PPO Plans Available dental vision disability and life insurance<li> <li>Employer Contribution to Health Savings Account HSA<li> <li>Learning amp Development opportunities<li> <li>Professional coaching services<li> <li>Get the technology you want to do your job<li> <li>We have free daily snacks amp drinks<li> <ul><p><p> <p><em>Ridgeline is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression veteran status or any other characteristic protected by law We are proud to be an equal opportunity workplace<em><p> <p><em>If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system please contact Ridgelines Talent Management Department at 703 5442424 or contact us through email at contactusridgelineintlcom<em><p>