Customer Satisfaction Jobs in Washington DC
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Partner Solutions Engineer
Company: Cloudflare
Location: Washington DC
Posted Mar 13, 2024
<p><strong>About Us<strong><br >At Cloudflare we have our eyes set on an ambitious goal to help build a better Internet Today the company runs one of the worlds largest networks that powers approximately 25 million Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request As a result they see significant improvement in performance and a decrease in spam and other attacks Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company <br >We realize people do not fit into neat boxes We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that We cannot complete our mission without building a diverse and inclusive team We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare Come join us <br ><strong>Available Locations Washington DC New York Boston<strong> <br ><strong>About Solutions Engineering at Cloudflare<strong><br >The PreSales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio ensuring maximal business value fitforpurpose solution design and adoption roadmap for our customers Solutions Engineering is made up of individuals from a wide range of backgrounds from Financial Consulting to Product Management Customer Support to Software Engineering and we are serious about building a diverse experienced and curious team <br >The Partner Solutions Engineer is an experienced PreSales role within the Solutions Engineering team Partner Solutions Engineers work closely with our partners to educate empower and ensure their success delivering Cloudflare security reliability and performance solutions<br ><strong>What youll do as a Partner Solutions Engineer<strong> <br >Your role will be to build passionate champions within the technology ranks at your Partner accounts aid your Partner organizations to drive sales for identified opportunities and collaborate with your technical champions to build revenue pipeline As the technical partner advocate within Cloudflare you will work closely with every team at Cloudflare from Sales and Product through to Engineering and Customer Support <br >You have strong experience in large PreSales partner and account management as well as excellent verbal and written communications skills suited for both technical and executivelevel engagement You are comfortable speaking about the Cloudflare vision and mission with all technical and nontechnical audiences <br >Ultimately you are passionate about technology and have the ability to explain complex technical concepts in easytounderstand terms You are naturally curious and an avid builder who is not afraid to get your hands dirty You appreciate the diversity of challenges in working with partners and customers and look forward to helping them realize the full promise of Cloudflare On the Solutions Engineering team you will find a collaborative environment where everyone brings different strengths and jumps in to help each other<br ><strong>Specifically we are looking for you to<strong><br ><p><ul><li>Build and maintain long term technical relationships with our partners to increase Cloudflares reputation and authority within the partner solution portfolio through demonstrating value enablement and uncovering new areas of potential revenue<li> <li>Drive technical solution design conversations and guide partners through use case qualification and collaborative technical wins through demonstrations and proofsofconcepts<li> <li>Evangelize and represent Cloudflare through technical thought leadership and expertise <li> <li>Be the voice of the partner internally at Cloudflare engaging with and influencing Cloudflares Product and Engineering teams to meet your partner and customer needs<li> <li>Travel up to 40 throughout the quarter to support partner engagements attend conferences and industry events and to collaborate with your Cloudflare teammates <li> <ul><p> <br ><strong>Examples of desirable skills knowledge and experience<strong><br ><p><ul><li>Experience managing technical sales within large partners and accounts<li> <ul><li>Developing championstyle relationships<li> <li>Driving technical wins<li> <li>Assisting with technical validation<li> <ul><li>Experience with or curiosity in any of the core industry components of Cloudflare solutions and passion to learn more<li> <ul><li>Internet security technologies including DDoS and DDoS mitigation Firewalls TLS VPN DLP<li> <li>Networking technologies including TCP UDP DNS IPv4 + IPv6 BGP routing GRE SDWAN MPLS Global Traffic Management<li> <li>HTTP technologies including reverse proxy eg WAF and CDN forward proxy secure web gateway serverless application development<li> <li>SASE concepts and Zero Trust Networking architectures<li> <li>Detailed understanding of workflow from user to application including hybrid architectures with Azure AWS GCP<li> <ul><ul><p> <br ><strong>What Makes Cloudflare Special<strong><br >Were not just a highly ambitious largescale technology company Were a highly ambitious largescale technology company with a soul Fundamental to our mission to help build a better Internet is protecting the free and open Internet<br ><strong>Project Galileo<strong> We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost<br ><strong>Athenian Project<strong> We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration<br ><strong>Path Forward Partnership<strong> Since 2016 we have partnered with Path Forward a nonprofit organization to create 16week positions for midcareer professionals who want to get back to the workplace after taking time off to care for a child parent or loved one<br ><strong>1111<strong> We released 1111 to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released Heres the deal we dont store client IP addresses never ever We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers<br >Sound like something youd like to be a part of Wed love to hear from you<br >This position may require access to information protected under US export control laws including the US Export Administration Regulations Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these US export laws without sponsorship for an export license<br >Cloudflare is proud to be an equal opportunity employer We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law We are an AAVeteransDisabled Employer<br >Cloudflare provides reasonable accommodations to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment If you require a reasonable accommodation to apply for a job please contact us via email at hrcloudflarecom or via mail at 101 Townsend St San Francisco CA 94107<p>
Congress and Campaign Editor
Company: Gannett
Location: Washington DC
Posted Mar 13, 2024
<p>Gannett Co Inc NYSE GCI is a subscriptionled and digitallyfocused media and marketing solutions company committed to empowering communities to thrive With an unmatched reach at the national and local level Gannett touches the lives of millions with our Pulitzer Prizewinning content consumer experiences and benefits and advertiser products and services <p> <p>Our current portfolio of media assets includes The USA TODAY NETWORK which includes USA TODAY and local media organizations in 43 states in the United States and Newsquest a whollyowned subsidiary operating in the United Kingdom We also own digital marketing services companies under the brand LocaliQ which provide a cloudbased platform of products to enable small and mediumsized businesses to accomplish their marketing goals In addition our portfolio includes one of the largest mediaowned events businesses in the US USA TODAY NETWORK Ventures <p> <p><strong>Gannett open roles are featured on various external job boards When applying to a position at Gannett you should be completing an application on <strong><strong>Gannett Careers<strong> via <strong>Dayforce<strong><strong>Job postings directing you to complete an application on other external sites may not be valid <strong> <p> <p>To connect with us visit wwwgannettcom <p> <p><strong>Congress and Campaigns Editor<strong> <p> <p><strong>USA Today <strong>is seeking a seasoned editor to lead a team covering Congress and Campaigns in our Washington Bureau <p> <p>We are seeking someone with excellent storytelling and communications skills to play a pivotal role in shaping our coverage of the 2024 campaign while also steering our coverage of Capitol Hill <p> <p>You have a track record of working with reporters to deliver scoops and exclusives You think big and can inspire others to do the same You have a talent for helping to shape narrative stories <p> <p>You are skilled at elevating news copy and meticulous about editing for accuracy and fairness You have razorsharp news judgment and thrive in a collaborative environment <p> <p>We are seeking an editor with the versatility to handle big breaking news stories quickturn stories and indepth enterprise <p> <p>You are passionate about accountability journalism have an eye for peoplefocused politics stories and want to deliver compelling content for a broad audience rather than Washington insiders and pundits <p> <p>You are innovative and eager to use metrics SEO and experimentation to grow our audience <p> <p><strong>Job Level <strong>Sr Manager Content <p> <p><strong>Minimum salary<strong> $10500000 <p> <p><strong>Responsibilities<strong> <p> <ul><li>Lead a team of reporters focused on delivering compelling stories scoops and exclusives about the biggest stories on the 2024 election<li> <li>Collaborate across the USA Today Network teaming up with editors reporters and visual journalists to create multimedia content that will help us grow audience<li> <li>Work with reporters to package and optimize stories to help them reach the widest possible audience<li> <li>Promote personal brand the brands of colleagues and the institutional brand<li> <li>Provide great customer service helping readers find answers and solutions<li> <li>Uphold the highest standards of journalistic integrity ethics and credibility Perform other duties as necessary<li> <ul><p><strong>Requirements<strong> <p> <ul><li>Bachelors or masters degree in journalism or any other subject or an equivalent combination of education and experience<li> <li>Minimum of 5 years experience covering politics and elections at a major news organization<li> <li>Minimum 3 years experience editing and leading newsroom teams<li> <li>Experience planning and guiding coverage around major breaking stories<li> <li>A flair for lively conversational writing and engaging headlines and the ability to help reporters hone these skills<li> <li>A track record of leading teams that generate scoops and exclusives<li> <li>A mindset of curiosity growth and change and a willingness to try be wrong and learn from setbacks <li> <li>An interest in new ways of engaging audiences on social platforms and alternate story forms<li> <li>An interest in political coverage that is centered on voters not on process and punditry<li> <li>Flexibility to work night and weekend shifts as needed<li> <li>Familiarity with SEO best practices a plus<li> <li>Understanding of or eagerness to learn about audience analytics and how they can help inform content decisions<li> <li>Employment is contingent on passing a postoffer preemployment background check<li> <ul><p><strong>Application Instructions<strong> <p> <p><strong>We are eager to learn more about you and how you fit this role When you apply dont limit your upload to a resume show us what youve done To do so put together a single document file that includes the following in this order <strong> <p> <ol><li>Your resume one to two pages<li> <li>A cover letter that outlines how you would approach the job<li> <li>Links to 36 online samples of your work Show us what youve produced or had a hand in that best reflects what you can do in your desired role <li> <ol><p><strong> It is important that these items be assembled into a single document and uploaded in PDF format Completing these steps will ensure that your application receives the highest consideration<strong> <p> <p>Newsgnt <p> <p>LINC1 <p> <p>Gannett Co Inc is a proud equal opportunity employer committed to building and maintaining a diverse workforce As such we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employees race color national origin ethnicity ancestry citizenship status sex gender gender identity gender expression religion age marital status personal appearance including height and weight sexual orientation family responsibilities physical or mental disability medical condition pregnancy status including childbirth breastfeeding or related medical conditions education genetic characteristics or information political affiliation military or veteran status or other classifications protected by applicable federal state and local laws in the jurisdictions where Gannett employs employees In addition Gannett Co Inc will provide applicants who require a reasonable accommodation as a result of an applicants disability or religion to complete this employment application andor any other process in connection with an individuals application for employment with Gannett Co Inc Applicants who require such accommodation should contact Gannett Co Incs Recruitment Department at Recruitgannettcom <p> <p><strong>Other details<strong> <p> <ul><li> Job Family Media<li> <li> Job Function Content Production<li> <li> Pay Type Salary<li> <li> Required Education Equivalent Experience<li> <ul><p>Apply Now<p>
CABLES Program Coordinator
Company: Cherokee Nation Businesses
Location: Washington DC
Posted Mar 13, 2024
<p><strong>Job Description<strong> <p> <p><strong>CABLES Program Coordinator<strong> <p> <p>This position requires an active <strong>Secret<strong> clearance <p> <p>CN3S is a leading provider of innovative solutions in the realm of international development and security We are dedicated to fostering connectivity and security across various sectors including undersea cable systems and information and communications technology ICT As a Program Coordinator for the Promoting Connectivity and Security in Commercial Undersea Cable Systems CABLES program you will play a pivotal role in supporting our mission As a CABLES Program Coordinator you will be responsible for providing comprehensive administrative support and coordination of program management for the CABLES program You will work closely with various stakeholders to ensure the successful implementation of capacity building programs budgeting reporting and overall program coordination <p> <p><strong>Compensation amp Benefits<strong> <p> <p>Estimated Starting Salary Range for <strong>CABLES Program Coordinator<strong>$80K$90K <p> <p>Pay commensurate with experience <p> <p>Full time benefits include Medical Dental Vision 401K and other possible benefits as provided Benefits are subject to change with or without notice <p> <p><strong>CABLES Program Coordinator Responsibilities Include <strong> <p> <ul><li>Coordinate funding to support program implementation of capacity building programs including planning budgeting implementation and audit for the CABLES program and other programs and initiatives as needed <li> <li>Work with CABLES grants management team to ensure all reporting requirements are met<li> <li>Support grants management team and implementation partners in implementing developed content ensuring that program implementation can adapt to changing circumstances Ensures these changes are communicated appropriately to all interested parties Regularly convenes the interagency working groups to share progress and obtain feedback <li> <li>Support the identification and resolution of issues or problems in programming preferably before implementation Communicates any issues or problems immediately to EAP to ensure their comprehensive resolution <li> <li>Communicate regularly with personnel providing logistics support services on programming to be determined by EAP on an ongoing basis <li> <li>Collect information on projects in targeted countries analyze project viability and development and strategic impact and create a decision making process that posts in coordination with Washington can use to implement IndoPacific projects<li> <li>Regularly monitor how implementing partners content is created organized and named to ensure compliance with US government standards Uses that information to collect and report to EAP on indicators of success collaborating closely with the interagency and other offices as appropriate <li> <li>Support program and initiative evaluations at specific intervals determined by EAP to verify achievement of program requirements Collaborate closely with the EAP Bureau Monitoring and Evaluation Officer to design evaluations and to manage and report evaluation results <li> <li>Collaborate with appropriate offices in the State Department to help develop design and perform needs assessments to ensure program content achieves broad policy objectives and supports key policy and resources decisions within the EAP Front Office and among senior Department policymaking officials<li> <li>Collect data on programs as needed from implementing partners posts participants member country governments and the interagency <li> <li>Collaborate with EAP SCA press shops and Posts PAS to support the amplification of key messages related to multilateral programs via both traditional and social media This includes the development of informational and promotional materials such as web sites resource guides audiovisual documentation and other materials <li> <li>Travel to the IndoPacific region as required <li> <li>Performs other jobrelated duties as assigned<li> <ul><p><strong>CABLES Program Coordinator Experience Education Skills Abilities requested <strong> <p> <ul><li>Requires SECRET Security Clearance <li> <li>Bachelors degree from accredited institution or equivalent<li> <li>At least two years of experience in coordination of foreign assistance programs interagency coordination multitasking complex project and processes government management policies and procedures government accounting and reporting and contracting and procurement requiring interpersonal and customer services writing analytic problemsolving and computer skills or equivalent <li> <li>Requires domestic and international travel as needed <li> <li>Must pass preemployment qualifications of Cherokee Federal<li> <ul><p><strong>Company Information<strong> <p> <p><strong>Cherokee Nation 3S CN3S<strong> is a part of Cherokee Federal the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses As a trusted partner for more than 60 federal clients Cherokee Federal LLCs are focused on building a brighter future solving complex challenges and <strong>serving<strong> the governments mission with compassion and heart To learn more about <strong>CN3S<strong> visit cherokeefederalcom <p> <p>Cherokee Federal is a military friendly employer Veterans and active military transitioning to civilian status are encouraged to apply <p> <p>Undersea Cable Program Coordinator <p> <p>Connectivity and Security Program Manager <p> <p>ICT Security Program Coordinator <p> <p>International Development Program Specialist <p> <p>Multilateral Programs Coordinator <p> <p>Undersea cables <p> <p>Program coordination <p> <p>ICT security <p> <p>Multilateral programs <p> <p>Connectivity <p> <p><strong>Legal Disclaimer <strong>Cherokee Federal is an equal opportunity employer Please visit cherokeefederalcomcareers for information regarding our Affirmative Action and Equal Opportunity Employer Statement and Accommodation request <p> <p>Many of our job openings require access to government buildings or military installations Candidates must pass preemployment qualifications of Cherokee Federal<p>
Technical Program Manager II -CTJ - TS
Company: Microsoft
Location: Washington DC
Posted Mar 13, 2024
<p><strong>Overview<strong> <p> <p>The Microsoft Strategic Missions and Technologies SMT division focuses on nextgeneration technology solutions including specialized teams empowering telecommunications providers engineering teams who are helping to carry out challenging missions and connecting the cloud to satellites in space worldwide research teams leading the way to scalable accessible quantum computing and the key technology partner to the US Federal government and its partners for achieving their diverse organizations missions through digital transformation <p> <p>As a Technical Program Manager II you will be responsible for the planning engineering and management of Azurerelated products and services that enable the US government its allies the defense industrial base and other industries as they leverage Microsofts government clouds You will work closely with crossfunctional teams to drive the success and growth of Azure offerings This role requires indepth knowledge of cloud technology and proficient product management skills <p> <p>Microsofts mission is to empower every person and every organization on the planet to achieve more and were dedicated to this mission across every aspect of our company Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day Join us and help shape the future of the world <p> <p>In alignment with our Microsoft values we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day <p> <p><strong>Responsibilities<strong> <p> <ul><li>Engage with customers to understand their needs translate those needs into an engineering backlog and then understand what theyre experiencing when using our product<li> <li>Own the definition and execution of a product engineering backlog<li> <li>Prioritize the backlog relative to achieving measurable business and customer adoption goals<li> <li>Coordinate with crossfunctional teams including product development sales and technical support to deliver a product experience that spans a customers touchpoints with Microsoft<li> <li>Understand compliance frameworks relative to how our products are accredited and used by our customers<li> <li>Generate training materials and facilitate user events to drive successful use of our products in support of their goals<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>Required Qualifications<strong> <p> <ul><li>Bachelors Degree AND 2+ years experience in engineering producttechnical program management data analysis or product development <ul><li>Or equivalent experience<li> <ul><li> <li>1+ years experience managing crossfunctional andor crossteam projects<li> <ul><p><strong>Other Requirements<strong> <p> <ul><li><strong>Security Clearance Requirements<strong> Candidates must be able to meet Microsoft customer andor government security screening requirements are required for this role These requirements include but are not limited to the following specialized security screenings <ul><li>The successful candidate must have an active US Government Top Secret Security Clearance Ability to meet Microsoft customer andor government security screening requirements are required for this role Failure to maintain or obtain the appropriate clearance andor customer screening requirements may result in employment action up to and including termination<li> <ul><ul><li>Clearance Verification This position requires successful verification of the stated security clearance to meet federal government customer requirements You will be asked to provide clearance verification information prior to an offer of employment<li> <li>Microsoft Cloud Background Check This position will be required to pass the Microsoft Cloud background check upon hiretransfer and every two years thereafter<li> <ul><li> <li><strong>Citizenship amp Citizenship Verification<strong> This position requires verification of US citizenship due to citizenshipbased legal restrictions Specifically this position supports United States federal state andor local United States government agency customer and is subject to certain citizenshipbased restrictions where required or permitted by applicable law To meet this legal requirement citizenship will be verified via via a valid passport or other approved documents or verified US government Clearance<li> <ul><p><strong>Preferred Qualifications<strong> <p> <ul><li>Proven analytical problem solving communication and teamwork skills<li> <li>Experience with product development tools and technologies<li> <li>Technical experience with cloud IaaS and PaaS services<li> <li>Experience building products for US government or defense industrial base<li> <li>Certifications in project management or product management<li> <ul><p>Technical Program Management IC3 The typical base pay range for this role across the US is USD $94300 $182600 per year There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $120900 $198600 per year <p> <p>Certain roles may be eligible for benefits and other compensation Find additional benefits and pay information here httpscareersmicrosoftcomusenuscorporatepay <p> <p>Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances We also consider qualified applicants regardless of criminal histories consistent with legal requirements If you need assistance andor a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the Accommodation request form <p> <p>Benefitsperks listed below may vary depending on the nature of your employment with Microsoft and the country where you work<p>
ServiceNow Developer
Company: Intact Technology
Location: Washington DC
Posted Mar 13, 2024
<p><p> <p><br ><span><span><span><b><span> ServiceNow Developer<span><b><span><span><span><br ><span><span><span><b><span> Reston VA Remote<span><b><span><span><span><br ><span><span><span>Intact Technology is seeking exceptional technologists to develop implement integrate manage and administer ServiceNow solutions for large enterprise customers US Citizenship Required<span><span><span><br ><span><span><span>The ideal candidate will enjoy a fastpaced culture that promotes the development of new ideas in an innovative environment This candidate must be customer focused have excellent time management communication leadership and followup skills<span><span><span><br ><span><span><span><b><span><span><span><span>Intact Culture<span><span><span><span><b><span><span><span><br ><span><span><span>Intact is committed to customer success employee satisfaction and making the world a better place Our culture thrives on individuality independence autonomy and empowerment We promote a healthy worklife balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests We cant wait to learn about yours<span><span><span><br ><span><span><span>We know that our people are our most valuable resource therefore we demonstrate an authentic interest in the wellbeing of our employees This is evident not only in the way we handle remote work and time off but also in the personal and thoughtful questions we ask and the personal development goals we help employees achieve Intact is committed to providing the highest level of service to its customers and we know that begins with employees who feel valued and fulfilled We take pride in creating a positive workplace and experience for our employees and have been named a Washington Post Top Workplace in 2016 2017 2018 2019 2021 2022 and 2023 We really care about you and we really mean it <span><span><span><br ><span><span><span><span>Visit our <span><span>team page<span><span> if youd like to see what other employees are saying <span><span><span><span><br ><span><span><span><b><span><span><span><span>Duties amp Responsibilities<span><span><span><span><b><span><span><span><p> <ul><li><span><span><span><span>Implement core configuration user stories with some guidance<span><span><span><span><li> <li><span><span><span><span>User stories could cover service catalog catalog itemsrecord producers knowledge basesknowledge articles notifications assignment rules using advanced work assignment and Service Level Agreement SLA configurations and workflows<span><span><span><span><li> <li><span><span><span><span>Implement reports and dashboards<span><span><span><span><li> <li><span><span><span><span>Execute unit testing to ensure that implemented user stories meet acceptance criteria<span><span><span><span><li> <li><span><span><span><span>Conduct peer reviews of other developers user stories<span><span><span><span><li> <li><span><span><span><span>Provide technical documentation as required<span><span><span><span><li> <li><span><span><span><span>Ensure all ServiceNow certifications are kept current with new releases<span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Required Qualifications<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span>1+ year of experience with implementing major ServiceNow modulesapplications<span><span><span><span><li> <li><span><span><span><span>Solid understanding of the ServiceNow platform including administration and configuration<span><span><span><span><li> <li><span><span><span><span>Familiarity with JavaScript<span><span><span><span><li> <li><span><span><span><span>Experience with Agile and Scrum methodologies actively participating in the software development life cycle SDLC<span><span><span><span><li> <li><span><span><span><span>Customerfocused with excellent time management communication and followup skills<span><span><span><span><li> <li><span><span><span><span>Possession of ServiceNow Certified System Administrator CSA and or ServiceNow Certified Application Developer CAD strongly preferred<span><span><span><span><li> <li><span><span><span><span>Complete 1 Certified Implementation Specialist CIS certification within 6 months of hire<span><span><span><span><li> <ul><p><span><span><span><b><span><span><span><span>Intact Technologys Talent Vision All for One One for All<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>We are stakeholders in our customers success Do it well or not at all<span><span><span><span><span><li> <li><span><span><span><span><span>We are super passionate about delivering the best outcomes for our customers<span><span><span><span><span><li> <li><span><span><span><span><span>Our people are doers makers creators thinkers and creative problem solvers<span><span><span><span><span><li> <li><span><span><span><span><span>Our culture thrives on individuality independence autonomy and empowerment<span><span><span><span><span><li> <li><span><span><span><span><span>We encourage a healthy worklife balance<span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Exceptional benefits for exceptional performers<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>Ongoing personal and professional development<span><span><span><span><span><li> <li><span><span><span><span><span>Unlimited paid time away from work to go on adventures relax or recover plus 12 paid holiday<span><span><span><span><span><li> <li><span><span><span><span><span>Company holiday closure December 25th January 1st<span><span><span><span><span><li> <li><span><span><span><span><span>Premium healthcare plans Medical Dental Vision including HSA and FSA options<span><span><span><span><span><li> <li><span><span><span><span><span>Qualified 401k Program<span><span><span><span><span><li> <li><span><span><span><span><span>Virtual happy hours and other team building events<span><span><span><span><span><li> <li><span><span><span><span><span>Wellness Clubs that cater to different interests<span><span><span><span><span><li> <ul><p><br ><span><span><span>Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individuals race color religion age gender identification sexual orientation veteran status national origin or disability<span><span><span><br ><span><span><span> <span><span><span><p>
Senior ServiceNow Developer
Company: Intact Technology
Location: Washington DC
Posted Mar 13, 2024
<p><p> <p><span><span><span><b><span> ServiceNow Senior Developer<span><b><span><span><span><br ><span><span><span><b><span> Reston VA Remote<span><b><span><span><span><br ><span><span><span>Intact Technology is seeking exceptional technologists to develop implement integrate manage and administer ServiceNow solutions for large enterprise customers US Citizenship Required<span><span><span><br ><span><span><span>The ideal candidate will enjoy a fastpaced culture that promotes the development of new ideas in an innovative environment This candidate must be customer focused have excellent time management communication leadership and followup skills<span><span><span><br ><span><span><span><b><span><span><span><span>Intact Culture<span><span><span><span><b><span><span><span><br ><span><span><span>Intact is committed to customer success employee satisfaction and making the world a better place Our culture thrives on individuality independence autonomy and empowerment We promote a healthy worklife balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests We cant wait to learn about yours<span><span><span><br ><span><span><span>We know that our people are our most valuable resource therefore we demonstrate an authentic interest in the wellbeing of our employees This is evident not only in the way we handle remote work and time off but also in the personal and thoughtful questions we ask and the personal development goals we help employees achieve Intact is committed to providing the highest level of service to its customers and we know that begins with employees who feel valued and fulfilled We take pride in creating a positive workplace and experience for our employees and have been named a Washington Post Top Workplace in 2016 2017 2018 2019 2021 2022 and 2023 We really care about you and we really mean it <span><span><span><br ><span><span><span><span>Visit our <span><span>team page<span><span> if youd like to see what other employees are saying <span><span><span><span><br ><span><span><span><b><span><span><span><span>Duties amp Responsibilities<span><span><span><span><b><span><span><span><p> <ul><li><span><span><span><span>Implement core configuration user stories with minimal guidance<span><span><span><span> <li> <li><span><span><span><span>User stories could cover service catalog catalog itemsrecord producers knowledge basesknowledge articles notifications assignment rules using advanced work assignment and Service Level Agreement SLA configurations and workflows<span><span><span><span><li> <li><span><span><span><span>Implement integrations utilizing Integration Hub and relevant Spokes<span><span><span><span><li> <li><span><span><span><span>Implement reports and dashboards<span><span><span><span><li> <li><span><span><span><span>Execute unit testing to confirm user stories meet acceptance criteria as implemented<span><span><span><span><li> <li><span><span><span><span>Peer review of other developers user stories<span><span><span><span><li> <li><span><span><span><span>Provide technical documentation as required<span><span><span><span><li> <li><span><span><span><span>Development management and configuration of ServiceNow applications modules enhancements product development and some system administration tasks <span><span><span><span><li> <li><span><span><span><span>Provide coaching and guidance to junior developers on best practice approaches to implement required functionality involving technical leads as required<span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Required Qualifications<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span>5+ years of experience with software design and development <span><span><span><span><li> <li><span><span><span><span>3+ years of experience with ServiceNow development including core platform <span><span><span><span><li> <li><span><span><span><span>Multiple implementations of ServiceNow modules within the last 2 years <span><span><span><span><li> <li><span><span><span><span>Experience in working with Web technologies including JavaScript Ajax HTML AngularJS and CSS <span><span><span><span><li> <li><span><span><span><span>Experience with Agile and Scrum methodologies and participating in the software development life cycle SDLC<span><span><span><span><li> <li><span><span><span><span>Ideal candidate would possess CSA CAD and a minimum of 2 Certified Implementation Specialist CIS certifications and 5 microcertifications or would acquire these certifications within 6 months of hire <span><span><span><span><li> <ul><p><span><span><span><b><span><span><span><span>Intact Technologys Talent Vision All for One One for All<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>We are stakeholders in our customers success Do it well or not at all<span><span><span><span><span><li> <li><span><span><span><span><span>We are super passionate about delivering the best outcomes for our customers<span><span><span><span><span><li> <li><span><span><span><span><span>Our people are doers makers creators thinkers and creative problem solvers<span><span><span><span><span><li> <li><span><span><span><span><span>Our culture thrives on individuality independence autonomy and empowerment<span><span><span><span><span><li> <li><span><span><span><span><span>We encourage a healthy worklife balance<span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Exceptional benefits for exceptional performers<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>Ongoing personal and professional development<span><span><span><span><span><li> <li><span><span><span><span><span>Unlimited paid time away from work to go on adventures relax or recover plus 12 paid holiday<span><span><span><span><span><li> <li><span><span><span><span><span>Company holiday closure December 25th January 1st<span><span><span><span><span><li> <li><span><span><span><span><span>Premium healthcare plans Medical Dental Vision including HSA and FSA options<span><span><span><span><span><li> <li><span><span><span><span><span>Qualified 401k Program<span><span><span><span><span><li> <li><span><span><span><span><span>Virtual happy hours and other team building events<span><span><span><span><span><li> <li><span><span><span><span><span>Wellness Clubs that cater to different interests<span><span><span><span><span><li> <ul><p><br ><span><span><span>Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individuals race color religion age gender identification sexual orientation veteran status national origin or disability<span><span><span><br > <p>
Enterprise Data - Data Engineering - Manager
Company: Fannie Mae
Location: Washington DC
Posted Mar 13, 2024
<p><b>Company Description<b> <p><p>At Fannie Mae futures are made The inspiring work we do helps make a home a possibility for millions of homeowners and renters Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing flexible environment Here you will grow your career and help create access to fair affordable housing finance<p> <p><b>Job Description<b> <p><p>As a valued leader on the team you will manage data infrastructure and pipelines to capture integrate organize and centralize data while testing and maintaining to ensure data is readily accessible and in a usable state including quality assurance<br ><strong>THE IMPACT YOU WILL MAKE<strong><br >The Enterprise Data Data Engineering Manager role will offer you the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities<p> <p><strong>Fannie Mae seeks Data EngineeringManager Reston VA<strong><p> <ul><li>Lead the team in the development of data infrastructures and pipelines to capture integrate organize and centralize data while testing and ensuring data is readily accessible and in a usable state including quality assurance<li> <li>Lead the team to organize and integrate data into readily available formats while maintaining existing structures and govern their use according to business requirements<li> <li>Lead the team in the analysis of new data sources and monitoring of performance scalability and security of data<li> <li>Manage customer needs and intended uses for requested data in the development of database requirements and planning of enterprise databases Determine the needs of diverse and complex customer groups requiring applied understanding of strategic issues of importance to the functioninitiative<li> <li>Scale and coach multiple teams in parallel on their Cloud migration and adoption journeys<li> <li>Assist with initiatives supporting Digital Transformation<li> <li>Determine technical requirements of pending or current projects and assess how development objectives can best be met using current staff and resources<li> <li>Assign and manage staff assigned to particular projects and provide technical oversight as needed<li> <li>Hire manage mentor and develop and evaluate staff Ensure continued technical and professional development of staff and provide ongoing technical guidance and direction<li> <li>Ensure that projects are conducted in accord with the organizations structured methodology and standards<li> <ul><p>This is a hybrid work in office and at home position<p> <p><b>Qualifications<b> <p><p><strong><u>Reqd<u> <strong> <p> <p>Masters Degree in Computer Science plus 5 years experience in large enterprise data warehouse application development for financial services companies Experience must include 5 years in leading the development of large enterprise data infrastructure and pipelines using AWS technologies including Cloud Formation S3 Elastic Container Service IAM Redshift Lambda CloudWatch VPC Secrets Manager Splunk JIRA Java JavaScript JSON Jenkins Oracle Database Python SQL Agile practices Experience must also include 5 years of leading teams on large and complex projects overseeing team members works on technical content and mentoring less experienced team members<p> <p><b>Additional Information<b> <p><p>The future is what you make it to be Discover compelling opportunities at careersfanniemaecom<br >Fannie Mae is an Equal Opportunity Employer which means we are committed to fostering a diverse and inclusive workplace All qualified applicants will receive consideration for employment without regard to race religion national origin gender gender identity sexual orientation personal appearance protected veteran status disability age or other legally protected status For individuals with disabilities who would like to request an accommodation in the application process email us at careersmailboxfanniemaecom<p> <p>NP<p> <p>LIDNI<p> <p><p> <p>The hiring range for this role is set forth on each of our job postings located on Fannie Maes Career Site Final salaries will generally vary within that range based on factors that include but are not limited to skill set depth of experience certifications and other relevant qualifications This position is eligible to participate in a Fannie Mae incentive program subject to the terms of the program As part of our comprehensive benefits package Fannie Mae offers a broad range of Health Life Voluntary Lifestyle and other benefits and perks that enhance an employees physical mental emotional and financial wellbeing See more here<p>
Technical Support
Company: Avid Technology Professionals
Location: Washington DC
Posted Mar 13, 2024
<p>Responsibilities <p> <p>Supports and provides Tier I Help Desk and Tier II Escalation problem identification diagnosis and resolution of problems <p> <p>Provides support for the escalation and communication of status to agency management and internal customers <p> <p>Observes analyzes and reports data and when appropriate makes necessary repairs to equipment <p> <p>Utilizes various engineering and scientific drawings manuals and other related documentation in the performance of assigned tasks This position requires shift work <p> <p>MANDATORY SKILLS Required Skills <p> <p>6+ years of directly relevant experience <p> <p>Experience andor familiarity with one or more of the following M365 Call Distribution Systems Red Hat Microsoft Windows 10 11 VMware SharePoint <p> <p>Experience with monitoring system health and status <p> <p>Experience documenting problems and resolutions through a tracking program <p> <p>Experience performing various administrative duties and provide technical assistance with the supervision of a team leader to remotely located users <p> <p>Tier I experience General troubleshooting triage or performance of specific tasks ie user account creation password resetsunlocks share drive access remote software installations <p> <p>Required Education <p> <p>HS diploma <p> <p>Must be able to work shift schedule <p> <p>US Citizenship <p> <p>Must have an activecurrent Top Secret clearance with SCI eligibility <p> <p>Must be able to obtain DHS Suitability <p> <p>OPTIONAL SKILLS Desired Skills <p> <p>Experience interfacing with the following groups software development testing integration deployment sustainment maintenance etc <p> <p>Experience working in an Agile environment <p> <p>Experience with ITIL methodology <p> <p>Experience andor familiarity with one or more of the following shell scripts Bourne C Krone Bash Perl etc <p> <p>Experience andor familiarity with one or more of the following TCPIP Cisco switches and routers VLAN firewall VPN storage arrays RAID Blades etc <p> <p>Experience performing incident response tiered support model using an Incident Management System <p> <p>Tier II experience Prioritize incidents Perform detailed troubleshooting root cause analysis Determine multiuser multisystem correlations <p> <p>Experience interfacing directly with customer and program management team <p> <p>Experience providing status to program management and input to customer status reports <p> <p>Desired Certifications <p> <p>DoD 85701M Compliance at IAT Level I <p> <p>Information Technology Infrastructure Library ITIL certification <p> <p><strong> About Avid Technology Professionals <strong> <p> <p>Avid Technology Professionals LLC ATP is a premiere provider of software and systems engineering and acquisition program management services for the community ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government in state governments and in the commercial sectors Delivered by seasoned experts in the IT field ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors <p> <p><strong> Employee Benefits <strong> <p> <p>The ATP Employee Benefits package includes <p> <ul><li> A Supportive and Equitable Working Environment that is both Stimulating and Challenging <li> <li> Competitive Hourly Salary <li> <li> Unique Employee Success Sharing Program that allows ATP employees to Share in Companys Successes <li> <li> Automatic Approved Overtime as long as contract permits <li> <li> Retirement Pay 401K 100 company paid immediately vested with ProfitSharing Component <li> <li> Company Medical Coverage Plans HMO Open Access PPO plans <li> <li> Company Dental Plan widely accepted comprehensive and flexible <li> <li> Progressive Overtime Policy <li> <li> Flexible Spending Account benefit <li> <li> Lucrative Referral Bonus Policy <li> <li> Holiday Scheduling that Coincides with Government Holidays <li> <li> Robust Professional Expenses amp Training Program <li> <li> Computer Allowance <li> <li> Internet Allowance <li> <li> Short and Long Term Disability <li> <li> Life Insurance <li> <ul>
Partnership Manager
Company: Ridgeline International
Location: Washington DC
Posted Mar 13, 2024
<p><b>Company Description<b> <p><p>Were a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance We help our government and enterprise customers solve a big problem they sometimes dont even know they have To become leaders in this space weve relied heavily on curiosity creativity and flexibility We iterate until we get things right and innovate to get there faster<p> <p>But enough about us Whats in it for you<p> <p>We work hard and do fun things<p> <p>Apart from a constantly growing list of fascinating challenges to solve Ridgeline offers a solid worklife balance flexible remote work options and a culture that values teamwork over competition At Ridgeline you will work with the most talented software developers systems engineers and subject matter experts to change how big enterprises and the US Government manage their digital signatures<p> <p><b>Job Description<b> <p><p>Our team is expanding and we are on the lookout for a dynamic and experienced individual to fill the role of our Partnership Manager The ideal candidate will take charge of developing and managing strategic partnerships that foster mutual growth and success This position is key to identifying potential businesstobusiness B2B partners negotiating equitable agreements and sustaining strong relationships with key stakeholders As a Partnership Manager you will be essential in broadening our market presence and achieving our strategic goals<p> <p><strong>What you will do<strong><p> <ul><li>Scout and assess potential B2B partnership opportunities to boost business growth and market penetration<li> <li>Formulate and finalize partnership agreements that are in line with company objectives ensuring terms are mutually beneficial<li> <li>Cultivate and maintain relationships with existing partners all the while seeking ways to improve and broaden collaborations<li> <li>Work with crossfunctional teams including marketing sales product development and finance to guarantee the success of partnerships and their alignment with company goals<li> <li>Keep a close eye on market trends and competitor movements to guide partnership strategies<li> <li>Liaise with legal and compliance departments to confirm that all partnerships comply with industry regulations and company policies<li> <li>Craft and execute strategies for enhancing partner engagement satisfaction and retention<li> <li>Compile and deliver reports on partnership outcomes insights and strategic advice to senior management<li> <ul><p><b>Qualifications<b> <p><p><strong>Must haves<strong><p> <ul><li>Active TSSCI Security Clearance<li> <li>Proven capability to negotiate and finalize partnership agreements<li> <li>Robust analytical skills capable of evaluating opportunities and making decisions based on data<li> <li>Exceptional interpersonal and communication abilities with a track record of establishing and nurturing strong professional relationships<li> <li>Competence in thriving within a fastpaced dynamic setting and managing multiple projects concurrently<li> <ul><p><b>Additional Information<b> <p><p><strong>Here are some Perks of being a Ridgeliner<strong><p> <ul><li>Flexible PTO + holidays<li> <li>Generous 401k match benefit up to 10 with an automatic 3 safe harbor contribution and additional matching based on employee contributions<li> <li>Medical HSA amp PPO Plans Available dental vision disability and life insurance<li> <li>Employer Contribution to Health Savings Account HSA<li> <li>Learning amp Development opportunities<li> <li>Professional coaching services<li> <li>Get the technology you want to do your job<li> <li>We have free daily snacks amp drinks<li> <ul><p><strong>Physical Requirements<strong><p> <ul><li>Must be able to remain in a stationary position 50 of the time The person in this position needs to occasionally move about inside the office <li> <li>Constantly work with computers and other information technology equipment<li> <li>The ability to communicate information and ideas in a classroom style format may stand at a podium for long periods of time<li> <ul><p>All your information will be kept confidential according to EEO guidelines<p> <p><p> <p><em>Ridgeline is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression veteran status or any other characteristic protected by law We are proud to be an equal opportunity workplace<em><p> <p><em>If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system please contact Ridgelines Talent Management Department at 703 5442424 or contact us through email at contactusridgelineintlcom<em><p>
ServiceNow Architect
Company: Intact Technology
Location: Washington DC
Posted Mar 13, 2024
<p><p> <p align=center><span><span><span><span><b> SERVICENOW ARCHITECT<b><span><span><span><span><p> <p align=center><span><span><span><span><b>Reston VA Remote<b><span><span><span><span><p> <p><span><span><span>Intact Technology is seeking exceptional technologists to architect develop implement integrate manage and administer ServiceNow solutions for large enterprise customers US Citizenship Required<span><span><span><br ><span><span><span>The ideal candidate will enjoy a fastpaced culture that promotes the development of new ideas in an innovative environment This candidate must be customer focused have excellent time management communication leadership and followup skills<span><span><span><br ><span><span><span><b><span><span><span><span>Intact Culture<span><span><span><span><b><span><span><span><br ><span><span><span>Intact is committed to customer success employee satisfaction and making the world a better place Our culture thrives on individuality independence autonomy and empowerment We promote a healthy worklife balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests We cant wait to learn about yours<span><span><span><br ><span><span><span>We know that our people are our most valuable resource therefore we demonstrate an authentic interest in the wellbeing of our employees This is evident not only in the way we handle remote work and time off but also in the personal and thoughtful questions we ask and the personal development goals we help employees achieve Intact is committed to providing the highest level of service to its customers and we know that begins with employees who feel valued and fulfilled We take pride in creating a positive workplace and experience for our employees and have been named a Washington Post Top Workplace in 2016 2017 2018 2019 2021 2022 and 2023 We really care about you and we really mean it <span><span><span><br ><span><span><span><span>Visit our <span><span>team page<span><span> if youd like to see what other employees are saying <span><span><span><span><br ><span><span><span><b><span><span><span><span>Duties amp Responsibilities<span><span><span><span><b><span><span><span><p> <ul><li><span><span><span><span>Partner with Project Manager to ensure Intact delivery of expected client outcomes with outstanding customer satisfaction<span><span><span><span><li> <li><span><span><span><span>Accountable for all aspects of the technical solution including overall solution architecture best practice configuration of the ServiceNow modules and integration analysis and design<span><span><span><span><li> <li><span><span><span><span>Provides guidelines guardrails and direction in implementation of solution<span><span><span><span><li> <li><span><span><span><span>Supports presales solutioning efforts and reviews statements of work <span><span><span><span><li> <li><span><span><span><span>Participates in the development of estimating models standard workplans resource plans and reusable assets to improve consistency of delivery <span><span><span><span><li> <li><span><span><span><span>Mentors and develops more junior technical staff <span><span><span><span><li> <li><span><span><span><span>Participates in the recruiting and hiring process for technical staff<span><span><span><span><li> <li><span><span><span><span>Networking with peers on technical matters design prototypes system designs and enterprisewide research projects<span><span><span><span><li> <li><span><span><span><span>Provide handson development when necessary<span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Required Qualifications<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span>Minimum 8 10 years of ServiceNow development and or solution architecture<span><span><span><span><li> <li><span><span><span><span>Broad and deep knowledge and understanding of the ServiceNow platform <span><span><span><span><li> <li><span><span><span><span>Deep knowledge and expertise in 12 ServiceNow product areas<span><span><span><span><li> <li><span><span><span><span>Experience developing and implementing systems using AgileScrum methodology<span><span><span><span><li> <li><span><span><span><span>Microservices architecture knowledge enterprise integration patterns<span><span><span><span><li> <li><span><span><span><span>Ability to design architect and configure multiple applications modules in the ServiceNow platform as we all as to design architect and configure complex integrations between ServiceNow and thirdparty applications<span><span><span><span><li> <li><span><span><span><span>Minimum 8 or more major module implementations in the last 3 years last 2 in Architect role<span><span><span><span><li> <li><span><span><span><span>Ideal candidate would possess a CSA CAD and a minimum of 2 Certified Implementation Specialist CIS certifications and 5 microcertifications or would acquire these certifications within 6 months of hire <span><span><span><span><li> <li><span><span><span><span>Ideal candidate also possesses a CMA CTA preferred<span><span><span><span><li> <li><span><span><span><span>Strong communication and customer relationship skills and the ability to adjust for audience appropriately <span><span><span><span><li> <ul><p><span><span><span><b><span><span><span><span>Intact Technologys Talent Vision All for One One for All<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>We are stakeholders in our customers success Do it well or not at all<span><span><span><span><span><li> <li><span><span><span><span><span>We are super passionate about delivering the best outcomes for our customers<span><span><span><span><span><li> <li><span><span><span><span><span>Our people are doers makers creators thinkers and creative problem solvers<span><span><span><span><span><li> <li><span><span><span><span><span>Our culture thrives on individuality independence autonomy and empowerment<span><span><span><span><span><li> <li><span><span><span><span><span>We encourage a healthy worklife balance<span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Exceptional benefits for exceptional performers<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>Ongoing personal and professional development<span><span><span><span><span><li> <li><span><span><span><span><span>Unlimited paid time away from work to go on adventures relax or recover plus 12 paid holiday<span><span><span><span><span><li> <li><span><span><span><span><span>Company holiday closure December 25th January 1st<span><span><span><span><span><li> <li><span><span><span><span><span>Premium healthcare plans Medical Dental Vision including HSA and FSA options<span><span><span><span><span><li> <li><span><span><span><span><span>Qualified 401k Program<span><span><span><span><span><li> <li><span><span><span><span><span>Virtual happy hours and other team building events<span><span><span><span><span><li> <li><span><span><span><span><span>Wellness Clubs that cater to different interests<span><span><span><span><span><li> <ul><p><br ><span><span><span>Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individuals race color religion age gender identification sexual orientation veteran status national origin or disability<span><span><span><p>
Field Engineer
Company: Shift5
Location: Washington DC
Posted Mar 13, 2024
<p><span>Shift5 is the observability platform for onboard operational technology OT Were a rapidly growing scaleup that specializes in cybersecurity predictive maintenance and compliance for operational technology OT systems across Defense aerospace and rail We are a collaborative passionate and driven cadre of dynamic multidisciplinary experts and were focused on helping our customers fleets run smarter and safer by accessing and democratizing the volumes of onboard OT data generated by transportation and freight fleets and defense fleets and weapon systems Come join us<span><p> <p><span>Shift5 is hiring several full time <span><strong>Field Engineers<strong><span> to join our growing team Were seeking talented engineers at all experience levels from just out of college to seasoned masters who have a passion for cybersecurity technology development and exceptional customer service delivery <span><span>In this role youll become a subject matter expert in the vehicles and weapon systems used by our DoD and commercial customers Youll develop an expertise in the decomposition of the onboard systems and the fielding of Shift5 technologies onto those systems for the purposes of proof of concept and production deployment Youll also be responsible for the critical role of developing engineered solutions to incredibly complex and difficult problems that require you to think on your feet and work quickly as part of a team of fellow engineers program managers and sales professionals<span><p> <p><span>An excellent candidate will have outstanding written and spoken communication skills and excels under pressure be it environmental or situational Youll be as comfortable crawling around in the belly of an unairconditioned aircraft on a tarmac as you are delivering a technical presentation to a CISO A fundamental knowledge of real time communication protocols serial bus messaging and a deep knowledge of cybersecurity is a must Youll also have a passion for all things data and that magical feeling you get when you turn raw data into actionable insight Someone who doesnt take themselves too seriously and is known for bringing calm to chaos while working through the most complex technology challenges will find themselves very comfortable on the team If this sounds like you drop us a line because wed love to hear from you<span><p> <p><strong>In this role you will be expected to<strong><p> <ul><li><span>Provide leadership and direction to orchestrate the overall delivery of Shift5s products in highly complex customer environments<span><li> <li><span>Understand the Shift5 technology stack and successfully deploy it in support of PoC and production installations<span><li> <li><span>Steer the customer to successful business outcomes <span><li> <li><span>Foster and manage successful relationships with senior executive stakeholders managing expectations and achieving successful outcomes<span><li> <li><span>Partner with Shift5 account teams as the technical voice of authority for the customer to drive successful engagements <span><li> <li><span>Orchestrate the delivery ecosystem across a varied environment of technology and partners connecting crossfunctional and virtual project teams to deliver a successful program<span><li> <li><span>Manage and facilitate customer problems and solution escalation serving as a liaison with Shift5 Senior Leadership to ensure effective resolution<span><li> <li><span>Learn the breadth and depth of Shift5 resources organizations and people engaging them as necessary to help close business and see customers through to full operationalization of Shift5 technologies<span><li> <li><span>Continually demonstrate a growth mindset acquiring new skills while maintaining your development and adaptability<span><li> <li><strong>Travel up to 40 in the US required for this role<strong><li> <ul><p><strong>Were looking for someone who ishas<strong><p> <ul><li><span>Higher education preferred Bachelors degree in related field or equivalent experience<span><li> <li><span>Related field engineering experience<span><li> <li><span>Experience supporting the development andor deployment of complex government and private sector systems or networks<span><li> <li><span>A mastery of several of the following<span><li> <ul><li><span>Linux<span><li> <li><span>OS container technologies<span><li> <li><span>Networking and serial communication protocols<span><li> <li><span>Network and device security concepts<span><li> <li><span>Data analysis<span><li> <li><span>Electrical engineering or electronics technologies<span><li> <li><span>Automating out tedious and repetitive tasks with brilliant scripting<span><li> <ul><li><span>Strong leadership skills with the ability to provide vision and direction in an interruptdriven fastpaced and diverse environment<span><li> <li><span>Ability to effectively drive business amp technical conversations with consultants engineers partners amp customers<span><li> <li><span>Experience working with the US Government defense or the intelligence community<span><li> <li><span>Strategic mindset with proven capability to translate strategy to tactical execution<span><li> <li><span>Strong analytical skills combined with a strategic orientation as well as an aptitude for solving complex business problems<span><li> <li><span>Experience managing projects with multiple work streams and partners demonstrated strategic planning abilities<span><li> <li><span>Endtoend ownership of commitments with the ability to break down ambiguous problems<span><li> <li><span>US Citizenship <span><li> <li><span>The ability to obtain or hold a US Government Security Clearance<span><li> <ul><p><strong>Compensation amp Benefits<strong><p> <ul><li><span>Competitive salary and stock options in a fastgrowing startup<span><li> <li><span>Employerpaid medical dental and vision coverage for employees and their families<span><li> <li><span>Health Savings Account with annual employer contributions<span><li> <li><span>401k with employer contributions<span><li> <li><span>Employerpaid Life Insurance<span><li> <li><span>Uncapped paid time off policy<span><li> <li><span>Flexible work amp remote work policy<span><li> <li><span>Taxdeferred public transit benefits with Metro SmartBenefits DCMDVA<span><li> <ul><p><span>We are committed to building an inclusive culture of belonging that embraces the diversity of our people and represents the communities in which we work and the customers we serve We know the happiest and highest performing teams include people with diverse perspectives and ways of solving problems We strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full authentic selves to work <span><p> <p><span>Shift5 is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sexual orientation gender identify national origin disability age marital status ancestry projected veteran status or any other protected group or class<span><p> <p><br ><p>
IT Project Manager
Company: AvantGarde, LLC
Location: Washington DC
Posted Mar 13, 2024
Click to learn more about AvantGarde, to learn more about our culture; and to learn all about our comprehensive, highly competitive benefits including Medical, HSA, FSA, Dental, Vision, Life, LTD, STD, Paid Leave, Holidays, Commuter, Legal, Pet. When you consider joining AG learn about our Culture click here: The LAW As an Equal Employment Opportunity employer, AvantGarde LLC makes all recruitment and employment decisions without regard to race, color, religion, age, sex (including gender and transgender status), national origin, disability status, marital status, veteran status, registered domestic partner or civilian union status, medical condition, genetic information, gender identity, sexual orientation, or any other characteristic or status protected by federal, state and local laws. Critical Illness, Accidental Injury, and 401(k) benefits! Departments of Energy, Transportation, Agriculture, Justice, and Defense - among many other federal organizations - where we have executed over 120 contracts. Our commitment to "People First, Client Satisfaction Always" means we prioritize the growth, well-being, and fulfillment of our employees. Must have excellent writing, communication, and organization skills. Manage project initiation, planning, execution, and control. We have cultivated a workplace culture that values collaboration, innovation, and the individual contributions of our team members. What sets us apart is that, at AvantGarde, we pride ourselves on more than just our impressive track record. The United States Capitol Police has been an AG client since FY14, supporting the offices of HR, Security, OIS and the Chief Administrative Officer.