Customer Satisfaction Jobs
The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.
Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.
Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.
Technical Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 26, 2025
The text promotes IBM Software careers, highlighting opportunities for growth, collaboration with global teams, and roles in technical support. It emphasizes customer satisfaction, problem-solving, and professional development within IBM's innovative environment.
Regional Sales Director
Company: Finite State
Location: Remote
Posted Dec 26, 2025
Finite State promotes a mission to secure the connected world through innovative cybersecurity solutions. The job description highlights a Regional Sales Manager role with responsibilities spanning business development, customer partnerships, and technical expertise. The company emphasizes core values like transparency, results, and innovation, offering benefits such as equity, learning stipends, and remote work flexibility.
Account Manager for Telco
Company: Canonical
Location: Remote
Posted Dec 25, 2025
Canonical promotes open-source innovation, offering enterprise solutions and hiring top talent to drive growth and leadership in the tech industry. The company emphasizes distributed work, global expansion, and high standards for excellence while providing competitive compensation and professional development opportunities.
Technical Consultant-Identity & Access Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 26, 2025
This text promotes an IBM Consulting career focusing on hybrid cloud and AI projects, emphasizing collaboration, innovation, and professional growth. It outlines role responsibilities, required certifications, technical expertise in CyberArk solutions, and preferred skills in cloud architectures and identity management.
Senior Data Scientist
Company: Dropbox
Location: Remote
Posted Dec 25, 2025
This job description outlines a Senior Data Scientist role focused on driving impact through AI and core experience improvements. The position requires analytical expertise, cross-functional collaboration, and leadership in data-driven decision making with competitive compensation in Canada.
Project Management (Delivery Coordinator)
Company: IBM
Location: Philadelphia, US
Posted Dec 25, 2025
This text describes a senior IT project management role at IBM requiring extensive experience in Agile methodologies, team leadership, and technical expertise. The position involves managing complex projects, ensuring quality standards, and collaborating with cross-functional teams. Key responsibilities include risk management, backlog prioritization, and leveraging technologies like Azure DevOps. The role emphasizes autonomy, problem-solving, and influencing organizational outcomes.
Application Developer - STUDENT CONVERSION
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 27, 2025
The text describes IBM Consulting roles emphasizing collaboration with clients, innovation in technology, career growth opportunities, and the impact of software development on hybrid cloud and AI solutions. It highlights a culture of curiosity, problem-solving, and strategic stakeholder engagement.
Recovery Analyst Underpayments
Company: Trend Health Partners
Location: Remote
Posted Dec 27, 2025
TREND Health Partners seeks an Underpayment Recovery Analyst to optimize client reimbursement through collaboration and detailed claim analysis. The role involves reviewing claims, managing payer follow-ups, and ensuring accurate reimbursements. The company offers competitive salaries, health insurance, and a collaborative work environment.
Collections Professional
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 26, 2025
The text describes a Senior Order to Cash Analyst role at IBM, emphasizing responsibilities in customer order management, invoicing, credit collections, and cash application. It highlights required skills, technical expertise, and the importance of problem-solving, communication, and teamwork. The tone is professional and forward-looking, focusing on innovation and achieving business goals.
Senior Frontend Engineer
Company: Arize AI
Location: Remote
Posted Dec 25, 2025
Arize AI, a leading observability platform with $135M funding and 150+ enterprise customers, seeks a Senior Frontend Engineer to build scalable, intuitive AI tools. The role involves React/TypeScript development, collaboration with backend teams, and ensuring reliable workflows.
Senior Operations Analyst
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 27, 2025
This job posting seeks a Senior Operations Analyst with expertise in business applications, data analysis, and cross-functional teamwork. Required skills include SOP management, financial tasks, and advanced Excel proficiency. Preferred experience includes SaaS environments and project management tools.
Entry Level Software Developer New York - 2026
Company: IBM
Location: New York, US
Posted Dec 26, 2025
This job posting highlights IBM's opportunity for early-career software developers to grow in a collaborative Agile environment, work on impactful projects, and gain mentorship. It outlines requirements for programming skills, Agile experience, and preferred qualifications like cloud architectures and specific frameworks, emphasizing career development and real-world impact.