Customer Satisfaction Jobs
The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.
Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.
Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.
Member Support Specialist
Company: DISQO
Location: Yerevan
Posted Dec 24, 2025
DISQO promotes a trusted ad measurement platform, offering remote support roles with benefits like health insurance, stock options, and team events. The role involves handling support tickets, using AI tools, and contributing to product growth.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 24, 2025
This role involves collaborating with global clients to drive digital transformation using agile methodologies and AI. It emphasizes long-term relationships, professional growth, and innovative solutions through strategic partnerships and technology platforms.
Member Support Specialist
Company: DISQO
Location: Yerevan
Posted Dec 24, 2025
DISQO promotes a trusted ad measurement platform, offering roles with competitive benefits and a focus on innovation. The company emphasizes growth, collaboration, and diversity, with a remote position available in Yerevan.
Sr. Product Manager - HashiCorp Boundary
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
The text highlights IBM's innovative AI-powered cloud-native solutions and HashiCorp's Boundary product, emphasizing its growth and adoption. It describes a product management role focused on strategy, customer insights, and cross-functional collaboration for enterprise security solutions.
Solutions Architect
Company: FireMon
Location: Remote
Posted Dec 24, 2025
The text warns about a phishing attempt impersonating FireMon HR and outlines a Solutions Architect role with responsibilities in customer experience, technical solutions, and business analysis. It lists required skills, preferred experiences, and emphasizes collaboration across teams and technologies.
SAP D&S Deployment Lead
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
This text promotes an SAP Defense & Security Lead Consultant role at IBM Consulting, emphasizing collaboration with leading companies, innovative solutions, and career growth opportunities. It highlights technical expertise requirements and the benefits of working with IBM's tools and strategic partners to drive meaningful change in defense and security sectors.
Customer Relationship Representative
Company: IBM
Location: Brookhaven, US
Posted Dec 24, 2025
The Client Relationship Representative (CRR) role focuses on enhancing client satisfaction, driving AR cash collections, and leading client relationships. Responsibilities include resolving disputes, collaborating with cross-functional teams, and ensuring strong DSO results through effective communication and leadership.
Select Activate Leader - N&W
Company: IBM
Location: Gurgaon, IN
Posted Dec 24, 2025
This text describes a sales leadership role at IBM Global Sales, emphasizing collaboration, innovation, and career growth opportunities. It outlines responsibilities including team development, sales strategy execution, customer engagement, and cross-functional collaboration, along with required and preferred qualifications for the position.
Group Manager- OTC SME
Company: IBM
Location: BANGALORE, IN
Posted Dec 24, 2025
This text describes a career opportunity at IBM Consulting focusing on global client collaboration, digital transformation, and innovation. It highlights roles in finance and accounting transformations, leadership responsibilities, and professional growth through mentorship and technology platforms.
Senior Consultant – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
This job description highlights a Senior Digital Engineer role focused on collaborating with clients to drive digital transformation, leading workshops, and creating business process models. The position emphasizes innovation, mentorship, and delivering real business improvements through technology solutions.
Project Management (Delivery Coordinator)
Company: IBM
Location: No City, US
Posted Dec 24, 2025
This job description outlines a senior role at IBM requiring leadership in technology innovation, project management, and cross-functional collaboration. Responsibilities include overseeing service delivery, analyzing complex challenges, and driving process improvements. The position demands extensive experience in Agile frameworks, technical expertise, and strong communication skills to manage client expectations and team dynamics.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 24, 2025
This role involves working with clients on digital transformation projects, emphasizing collaboration and professional growth opportunities within IBM's consulting environment.