Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Managing Consultant
Company: IBM
Location: Riyadh, SA
Posted Dec 12, 2025
This text describes a senior consulting role focused on leading Salesforce transformations, driving sales growth, and delivering large-scale digital solutions. It emphasizes collaboration with clients, ecosystem partners, and IBM teams to achieve strategic objectives while maintaining compliance and delivering high-value outcomes.
IBM Chile 2025 Future Club - Sales Internship
Company: IBM
Location: SANTIAGO DE CHILE, CL
Posted Dec 12, 2025
IBM's Future Club internship offers technical training and collaboration opportunities for students, emphasizing career growth and impactful client solutions through innovative approaches and experiential learning.
Application Architect-SAP HANA Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 12, 2025
IBM Consulting offers career growth through collaborative innovation, client-focused solutions, and technical expertise in hybrid cloud and AI projects. The role emphasizes long-term relationships, strategic problem-solving, and professional development opportunities within a supportive ecosystem.
Support Specialist
Company: Cadwell
Location: Remote
Posted Dec 11, 2025
This job posting describes a Support Specialist role requiring technical phone support for medical devices, on-call rotations, and expertise in neurodiagnostic care. It outlines educational requirements, experience preferences, and skills needed, while including a note about mentioning 'PAMPERS' to confirm human applicants.
Junior IBM Cloud Kubernetes Platform Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 12, 2025
The text highlights IBM Cloud's growth in Kubernetes and OpenShift platforms, emphasizing opportunities for skilled developers to contribute to a globally impactful platform. It outlines role requirements, collaboration with teams, and the importance of technical expertise in containerization, networking, and automation tools.
Technical Support Representative-Hybrid Cloud Services
Company: IBM
Location: Kaohsiung, TW
Posted Dec 12, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, problem-solving through ITSM tools, and opportunities for long-term growth. It highlights a supportive culture with emphasis on curiosity and creative solutions.
AI Engineer for Client Engineering FSM
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This text outlines the role of an AI Engineer focusing on developing AI solutions, collaborating with cross-functional teams, optimizing performance, engaging with clients, and continuous learning. It emphasizes career growth, technical expertise, and contributing to successful AI implementations.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 12, 2025
The text describes a customer service role at IBM Consulting, emphasizing hybrid cloud and AI technologies, professional development opportunities, and responsibilities including handling customer inquiries, resolving issues, and maintaining compliance. It outlines required skills, work environment, and training expectations.
Staff Technical Product Manager Cloud Infrastructure Türkiye
Company: JumpCloud
Location: Ankara, Türkiye - Remote
Posted Dec 11, 2025
This job posting describes a remote Staff Technical Product Manager role at JumpCloud, focusing on cloud infrastructure strategy, technical leadership, and cross-functional collaboration. The position requires expertise in cloud technologies and offers remote work in Turkey with English fluency requirements. JumpCloud emphasizes diversity and provides details about their hiring process and scam prevention measures.
QA Test Developer Intern
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 12, 2025
The text highlights IBM's innovative opportunities in AI-powered cloud-native solutions, quantum revolution, and hardware development. It emphasizes team collaboration, growth, and cutting-edge technology, portraying a positive and forward-thinking work environment.
Remote Technical Support
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
The text describes a role at IBM emphasizing technical support, collaboration, and problem-solving, highlighting both responsibilities and required skills. It presents the position as challenging yet impactful, with a focus on innovation and customer service.
Quality Engineer-Automation
Company: IBM
Location: Cairo, EG
Posted Dec 12, 2025
This text describes a Senior Automation Test Engineer role with responsibilities in test planning, automation framework development, cross-functional collaboration, and required technical expertise. It outlines qualifications, preferred skills, and tools like Selenium, Appium, and Jenkins.