Customer Satisfaction Jobs

Positions 802,809 Updated daily

The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.

Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.

Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.

Senior Business & System Architect - Source to Pay (Virtual)

Company: Boeing

Location: USA

Posted Dec 21, 2025

Boeing seeks a Senior Business Systems Architect to lead S2P transformations, collaborating with global teams. The role offers competitive pay and virtual flexibility, emphasizing strategic impact and technical expertise.

Customer Journey Consultant

Company: Digital Alchemy Limited

Location: Asia,North America,Latin America

Posted Dec 21, 2025

Digital Alchemy seeks passionate Customer Journey Consultants to work with a top-tier global brand, focusing on transformative marketing strategies that nurture customers and drive sustainable impact. The role offers opportunities to innovate, analyze campaigns, and optimize customer journeys while contributing to meaningful business outcomes.

PeopleSoft HR Developer

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting describes a Cloud Consulting position with a competitive salary range of $118,000-$196,000. The role requires US citizenship, technical expertise in PeopleSoft, and experience with systems design and development. It offers comprehensive benefits including medical insurance, retirement plans, parental leave, and professional development opportunities. The position emphasizes collaboration, problem-solving, and compliance with federal regulations.

Account Executive

Company: Inspectiv

Location: USA

Posted Dec 21, 2025

Inspectiv is seeking a motivated Account Executive to expand their sales team, offering competitive compensation and benefits. The role involves full-cycle sales, CRM management, and building relationships with clients in cybersecurity. The company emphasizes a remote-first culture, growth opportunities, and a mission to revolutionize vulnerability management.

Campaign Manager

Company: BlueVoyant

Location: USA

Posted Dec 21, 2025

This job posting seeks a Campaign Manager with experience in integrated marketing and cross-functional collaboration. The role involves developing multichannel campaigns, aligning with marketing teams, and leveraging data analytics. BlueVoyant emphasizes cybersecurity expertise and equal employment opportunities while using AI-assisted tools in their hiring process.

Workforce Technology Consultant - Implementation

Company: Procare HR

Location: USA

Posted Dec 21, 2025

Procare HR offers a remote Workforce Technology Consultant role with competitive salary, comprehensive benefits, and opportunities to impact HR solutions. The position requires HRIS expertise and client-focused skills.

Team Lead - Personal Injury Protection (PIP)

Company: Reserv

Location: USA

Posted Dec 21, 2025

Reserv is an insurtech company leveraging AI and automation to streamline claims processes, seeking a motivated team lead with leadership experience and tech-savvy skills. The role offers competitive benefits, flexibility, and opportunities to innovate in a remote-first environment while addressing longstanding challenges in the claims industry.

Senior Commercial Account Executive - Finnish speaker

Company: Zendesk

Location: Denmark,Anywhere

Posted Dec 21, 2025

Zendesk seeks a Commercial Account Executive to expand its footprint in Finland and Iceland. The role involves generating new business, building customer relationships, and leveraging AI tools to drive growth and customer impact. The company emphasizes innovation, collaboration, and a mission to power exceptional service globally.

Senior Commercial Account Executive - Danish speaker

Company: Zendesk

Location: Denmark

Posted Dec 21, 2025

Zendesk seeks a Commercial Account Executive in Denmark to expand their commercial segment. The role involves generating new business, nurturing relationships, and leveraging AI tools. Fluency in Danish and English is required. The position offers growth opportunities in a dynamic, inclusive environment.

Customer Services Specialist / Client Services

Company: First Advantage

Location: Philippines

Posted Dec 21, 2025

This job posting highlights a Customer Service Specialist role with opportunities for career growth, a collaborative team environment, and flexible working conditions. The position emphasizes client satisfaction, attention to detail, and proactive communication, requiring 12 years of experience in customer service with strong organizational skills.

Software Engineer–Embedded (Associate, Experienced or Senior) (Virtual))

Company: Boeing

Location: USA

Posted Dec 21, 2025

This job posting seeks a MidLevel Real Time Software Engineer for Boeing's Defense Mission Computing Team in Hazelwood, MO. The role involves developing safety-critical embedded systems for aviation and defense applications, with requirements for expertise in RTOS, cybersecurity, and compliance with FAA/DOD standards. The position offers competitive pay ranges and benefits but requires a US Security Clearance and virtual work arrangement.

Embedded Software Engineer (Associate, Experienced, or Senior) (Virtual)

Company: Boeing

Location: USA

Posted Dec 21, 2025

Boeing is seeking embedded software engineers for virtual roles, emphasizing innovation in aerospace and avionics systems with competitive pay ranges and career growth opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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