Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Backend Engineer, User Platform - Java
Company: Canva
Location: Australia
Posted Dec 11, 2025
This job description highlights opportunities to work on scalable backend systems, collaborate with engineering teams, and contribute to expanding Canva's authentication platform. The role emphasizes building high-performance systems for user management and enhancing experiences for enterprise customers.
System Service Representative
Company: IBM
Location: Tallinn, EE
Posted Dec 11, 2025
The job posting seeks a customer-focused Technical Support Representative with communication skills, technical expertise, and experience in customer service. Requirements include education in electronics/computers, troubleshooting knowledge, bilingual communication skills, and a valid driver's license with personal car.
Software Engineer - Backend
Company: IBM
Location: Austin, US
Posted Dec 11, 2025
This job description outlines a Software Engineer role requiring expertise in Agile development, microservices, AWS, and DevOps tools. It emphasizes cross-functional collaboration, CI/CD pipelines, and proficiency in languages like Golang and Java. The position demands both technical skills and adaptability to business needs.
Technical Support Professional
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 11, 2025
This job posting describes a remote support engineer role requiring Linux storage and Kubernetes expertise, with responsibilities including customer support, troubleshooting, and collaboration. It outlines educational requirements, technical skills, and preferred experience in specific technologies.
Consulting Account Executive, NYC/Philly
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a Consulting Account Executive role at IBM, emphasizing opportunities to lead in technology innovation, solve complex problems, and grow business through collaboration with clients and partners. The position requires expertise in data analytics, strong communication skills, and a track record in sales, with integration into IBM's organization post-acquisition.
Senior Manager - Accounts Receivable
Company: Aurora Solar
Location: Canada
Posted Dec 11, 2025
Aurora Solar promotes solar adoption through innovative software, emphasizing team collaboration, growth opportunities, and comprehensive employee benefits while highlighting their mission to create a sustainable future for all.
Enterprise Account Executive (Norwegian speaking)
Company: Sanity
Location: Norway,UK
Posted Dec 11, 2025
This text promotes Sanity.io's enterprise sales role, highlighting opportunities to drive growth with renowned clients, a supportive team, and competitive benefits. It emphasizes innovation, global impact, and a positive work culture.
Senior Salesforce Administrator
Company: labcorp
Location: USA
Posted Dec 11, 2025
Labcorp is seeking a Senior Salesforce Administrator to join their dynamic team, offering competitive pay, comprehensive benefits, and opportunities to work with cutting-edge technology. The role involves managing CRM systems, collaborating with cross-functional teams, and contributing to innovative healthcare solutions. The company emphasizes work-life balance, global development, and a commitment to improving health through advanced diagnostics and drug development.
Principal Engineer - HashiCorp Terraform Core Platform and Providers
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text describes a senior technical leadership role at IBM focused on shaping Terraform's core functionality and provider ecosystem. The position emphasizes strategic direction, architectural guidance, and execution quality in developing cloud-native solutions. It highlights collaboration with cross-functional teams, technical expertise in distributed systems, and leadership in defining technical standards for millions of users.
Director of Product - Maps
Company: Mapbox
Location: USA
Posted Dec 11, 2025
Mapbox is a leading real-time location platform with 4M developers, offering tools for businesses. The role involves product strategy for maps, focusing on innovation and customer experience.
Software developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 11, 2025
The role involves developing high-quality software solutions within a collaborative team, utilizing various technologies and Agile principles. Opportunities for growth and innovation are emphasized, with a focus on problem-solving and continuous learning.
Senior Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a senior engineering role at IBM focused on developing cloud-native solutions and infrastructure management tools. The position emphasizes collaboration, innovation, and delivering scalable secure solutions for enterprise clients, with opportunities to work on cutting-edge technologies like HashiCorp products.