Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Staff Full Stack Software Engineer - Churn
Company: Dropbox
Location: Poland
Posted Dec 11, 2025
This job description outlines a Staff Full Stack Software Engineer role focused on international growth and churn reduction. The position requires 10+ years of experience in backend/frontend technologies, strong problem-solving skills, and collaboration across teams. It emphasizes scalable systems, AI-enabled products, and cross-functional partnership while mentioning potential oncall responsibilities.
Director of Strategic Partnerships
Company: Gravie
Location: USA
Posted Dec 11, 2025
Gravie seeks a Director of Strategic Partnerships to expand their healthcare solutions network. The role involves managing partner relationships, driving growth, and aligning with ICHRA/level-funded goals. The company offers competitive compensation, benefits, and a mission-driven environment.
Manager, Software Engineering - Infrastructure
Company: Figma
Location: USA
Posted Dec 11, 2025
This job posting highlights a Leadership role in Figma's Infrastructure organization, emphasizing opportunities to shape future file management systems, collaborate with cross-functional teams, and contribute to global user experiences. The role offers career growth, inclusive culture, and competitive benefits including equity, health benefits, and remote work flexibility.
Commercial Account Executive - Acquisition
Company: Grafana Labs
Location: Spain
Posted Dec 11, 2025
Grafana Labs seeks a Commercial Account Executive in Spain with sales experience and technical background. Responsibilities include prospecting, closing deals, and managing the sales pipeline. Compensation includes a competitive OTE and RSUs.
Solutions Architect II
Company: ExtraHop
Location: USA
Posted Dec 11, 2025
The ExtraHops Solutions Architecture team emphasizes customer success and tackling complex business/technology challenges across industries. The role involves designing data visualizations, analyzing network topologies, and developing solutions to improve incident response. Required qualifications include cybersecurity experience, networking knowledge, and scripting skills, with a focus on impactful technical and strategic contributions.
Account Executive - Product Sales, Optimized Checkout
Company: Stripe
Location: USA
Posted Dec 11, 2025
Stripe seeks a skilled Account Executive to drive growth of their payment solutions, emphasizing opportunities to impact the global economy and collaborate with cross-functional teams. The role requires expertise in sales, product knowledge, and building relationships with enterprise clients, with a focus on delivering exceptional results in a fast-paced environment.
Lifecycle Marketing Manager
Company: Shippo
Location: USA
Posted Dec 11, 2025
Shippo offers shipping solutions for ecommerce businesses, hiring a Lifecycle Marketing Manager with responsibilities in email campaigns and customer engagement, along with competitive benefits and flexible work arrangements.
Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Spain
Posted Dec 11, 2025
Grafana Labs seeks an Enterprise Account Executive in Spain with 5+ years in tech sales, focusing on growth and customer management. Compensation includes a competitive OTE and RSUs.
Staff Product Designer - New Initiatives
Company: Dropbox
Location: USA
Posted Dec 11, 2025
This job description outlines a Staff Product Designer role at Dropbox, focusing on leading design for CompanyOS, a new AI-native operating system. The position requires collaboration with cross-functional teams, user research, and designing complex workflows. Key qualifications include 10+ years of experience, strong customer focus, and ownership mindset.
Staff Product Designer - New Initiatives
Company: Dropbox
Location: Canada
Posted Dec 11, 2025
This job description outlines a Staff Product Designer role at Dropbox focused on developing CompanyOS, an AI-native operating system. The position requires leading design initiatives, collaborating with cross-functional teams, and delivering intuitive user experiences. Key qualifications include 10+ years of product design experience, strong customer focus, and expertise in AI/ML technologies.
Behavioral Health Care Manager
Company: Triplemoon Clinical
Location: USA
Posted Dec 11, 2025
This text describes a behavioral health care manager role emphasizing collaborative care, evidence-based interventions, and patient support. It outlines responsibilities like clinical screening, goal setting, and behavioral interventions, along with qualifications and benefits such as remote work opportunities and professional development.
Senior Product Manager - Goodnotes Text Editor
Company: Goodnotes
Location: Europe
Posted Dec 11, 2025
Goodnotes seeks a Senior Product Manager to lead the evolution of their typing experience, emphasizing innovation, collaboration, and user-centric design. The role involves strategic planning, cross-functional teamwork, and a focus on improving digital input systems.