Customer Service Jobs in USA

485,911 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Design Manager

Company: Close

Location: USA

Posted Nov 07, 2024

Close is a bootstrapped profitable company that is looking for a seasoned Product Design Manager to guide and shape their growing team. The company values autonomy, impact, and innovation and is looking for someone who is passionate about solving complex problems with simple and elegant solutions.

Quality Assurance Manager

Company: Aofl

Location: USA

Posted Nov 06, 2024

Age of Learning is seeking a proactive QA Manager to lead a team of Quality Assurance Analysts. The ideal candidate will have experience in game development and a strong background in testing processes.

Graphic Designer

Company: Simpplr

Location: USA

Posted Nov 07, 2024

Simpplr is a company that delivers exceptional AI-powered employee experiences at scale. They provide a platform that unifies employee engagement, enablement, and self-service to give every employee a seamless and personalized experience. The company is headquartered in Silicon Valley and has offices in the UK, Canada, and India. They are seeking a Contract Part-Time Graphic Designer for a remote position.

Americas Channel Marketing Manager

Company: Markforged

Location: USA

Posted Nov 06, 2024

Markforged is a company that is reinventing the manufacturing industry by providing 3D printing hardware, software, and material solutions. They are looking for a talented field and partner marketer to help drive their rapid expansion across multiple countries.

Senior Product Designer - Personal Banking

Company: Mercury

Location: USA

Posted Nov 06, 2024

Mercury is a financial technology company looking to hire a senior product designer to lead design on their Personal Banking Team. The company aims to design banking tools that are intuitive and user-friendly, and believes that the key to helping individuals achieve financial wellness lies in simplicity and clarity.

Controller

Company: BetterCloud

Location: USA

Posted Nov 06, 2024

BetterCloud is a market leader in SaaS Operations, offering a range of products and services to help IT professionals transform their employee experience and maximize operational efficiency. The company is seeking a Controller to play a pivotal role in driving its financial success.

Licensed Insurance Agent

Company: Concentrix

Location: USA

Posted Nov 06, 2024

The job posting is for a Licensed Insurance Agent position at Concentrix, a global organization that offers a range of benefits, including career growth opportunities, training, and a positive work environment. The role involves working from home, providing customer service, and resolving customer issues. The company values diversity, equity, and inclusion and offers a range of programs and events to support employees.

Firmware Engineer

Company: Flock Safety

Location: USA

Posted Nov 06, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is looking for a Firmware Engineer to join their dynamic Device Firmware Team.

Vice President, Customer Experience

Company: DNSfilter

Location: USA

Posted Nov 06, 2024

DNSFilter is looking for a Vice President of Customer Experience to lead their global Customer Experience organization. The company is a fast-paced hypergrowth SaaS startup that values diversity and innovation. The role requires 12+ years of experience in managing Customer Success and Customer Support teams, with a proven track record of scaling teams and driving customer satisfaction.

Bilingual Customer Service Representative

Company: Group O

Location: USA

Posted Nov 07, 2024

The job posting is seeking a bilingual customer service representative to handle customer inquiries and resolve issues in a courteous and professional manner. The ideal candidate will possess effective communication skills, problem-solving abilities, and a customer-focused mindset.

Partner Relationship Manager

Company: Mark43

Location: USA

Posted Nov 06, 2024

Mark43 is hiring a Partner Relationship Manager to expand its Alliances team. The role requires 50% travel and involves developing and implementing strategies to drive growth through strategic partnerships with resellers and distributors.

Account Executive

Company: Exodus54

Location: USA

Posted Nov 06, 2024

Exodus is looking for an Account Executive to drive revenue growth and build partnerships in the crypto and Web3 space. The role involves strategically engaging with clients, closing deals, and building relationships. The company offers a collaborative culture, flexible schedule, and competitive benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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