Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Strategist (Brand)

Company: Somnio

Location: USA

Posted Oct 30, 2024

The job posting is looking for an experienced Freelance Brand Strategist to create comprehensive marketing plans, develop B2B promotions, and lead idea generation sessions. The ideal candidate has expertise in brand strategy, execution, and digital strategy, with strong writing and communication skills.

Vice President - FP&A

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is seeking an experienced Vice President of FPampA to lead the Financial Planning and Analysis team. The ideal candidate will have excellent analytical and communication skills, and will be responsible for developing high-quality business strategies and operational plans.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a client services manager to work closely with account executives and client service teams to maximize campaign ROI. The role requires real-time bidding and programmatic media buying experience, as well as the ability to design unique campaign strategies and optimize campaigns.

Senior Partner Engineer - Developer Platform

Company: Reddit

Location: USA

Posted Oct 30, 2024

The job posting is looking for an experienced Senior Partner Engineer to join the Devvit team, responsible for technical partnerships, evangelism, and documentation. The role requires excellent problem-solving, communication, and passion for superior developer experience.

Senior Risk Strategist - Expansion

Company: Mercury

Location: USA

Posted Oct 30, 2024

Mercury is hiring a strategist to lead risk strategy for personal banking and product expansion. The role requires experience in risk, consumer fintech, and trust and safety, as well as proficiency in SQL and data analysis.

Product Manager - Infrastructure

Company: Telnyx

Location: USA

Posted Oct 30, 2024

The Role is looking for a product manager who will work with developers to understand their needs and build beautiful product experiences. The product manager will lead the adoption of key technologies and coordinate support for enterprise server infrastructure. The role requires a technical background, ability to work with limited resources, and ability to navigate a flat organization.

Director of Product Management

Company: Renaissance

Location: USA

Posted Oct 30, 2024

The job description is for a Director of Product Management at Renaissance, a global leader in preK-12 education technology. The role involves managing the life cycle of products, researching market trends, and working closely with various teams to create solutions that meet market demands.

Field Marketing Manager

Company: Restaurant365

Location: USA

Posted Oct 30, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Field Marketing Manager to support pipeline development and acceleration of prospective and existing customer accounts. The role requires experience in field marketing, preferably in B2B SaaS environments, and a strong understanding of the SaaS business model and customer journey.

Implementation Consultant

Company: Cision

Location: USA

Posted Oct 30, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Business Development Lead - Technology Partnerships

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Business Development Lead to help build and scale their Technology Partnerships strategy. The company offers a competitive salary, benefits, and a supportive culture.

Business Analyst - Business Systems & Integrations (NetSuite & Salesforce)

Company: Platform Science

Location: USA

Posted Oct 30, 2024

Platform Science is a company that connects everything that moves, founded in 2015. They are seeking a Business Analyst/Project Manager to lead the merger of two instances of NetSuite and Salesforce globally.

Director of Product & Partner Marketing

Company: Mercury

Location: USA

Posted Oct 30, 2024

The text describes Procter & Gamble's successful use of radio ads in the 1930s, and Mercury's growth and expansion into personal banking. It also outlines the requirements for a Director of Product Marketing role, including experience in product marketing, leadership, and communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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