Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Manager

Company: OneSignal

Location: USA

Posted Oct 24, 2024

The job posting is for a product team member at OneSignal, responsible for building the future of app engagement. The role involves working with the engineering team, defining APIs, and creating prototypes. The ideal candidate has 6+ years of product experience, strong design and technical skills, and experience in data analytics and business sense.

Lead Implementation Specialist

Company: Datacor, Inc.

Location: USA

Posted Oct 24, 2024

Datacor is a leading provider of software solutions for process manufacturing, aiming to better equip the industry with software solutions. The company is passionate about serving customers and helping them use data as a competitive advantage. The role of a Lead Implementation Specialist involves leading and executing software utilization, developing strategies, and guiding clients through every stage of their life cycle.

Senior Product Manager, Databases Logs

Company: Grafana Labs

Location: USA

Posted Oct 24, 2024

The job posting is for a Product Manager position at Grafana Labs, responsible for developing a vision and strategy for the product domain, collaborating with leadership, and communicating with stakeholders. The role requires strong communication and technical skills, and experience in product management, B2B SaaS, and open source or commercial logging databases.

Manager, Customer Onboarding

Company: Muck Rack

Location: USA

Posted Oct 24, 2024

The job posting is looking for a customer-centric Manager Customer Onboarding to join the team and support the onboarding function. The role involves leading and managing a team, providing feedback and guidance, and developing frameworks to build trusting relationships with customers.

Registered Nurse Acute Care Virtual Health

Company: UCHealth

Location: USA

Posted Oct 24, 2024

UCHealth is a dynamic team that improves lives through top-of-scope practice, multidisciplinary team approach, and evidence-based practice. They offer a competitive total rewards package, loan repayment, and a commitment to diversity and inclusion.

Senior User Experience Designer

Company: BHG

Location: USA

Posted Oct 24, 2024

The job description is for a Senior UX Designer who will lead the design and user experience strategy across the entire product lifecycle. The candidate should have 7+ years of experience in UX/UI design, proficiency in design tools, and experience conducting user research and incorporating feedback into designs.

Commercial Manager

Company: Eventbriteinc

Location: USA

Posted Oct 24, 2024

Eventbrite is a people-first organization that values diversity, equity, and inclusion. The company offers competitive benefits, a wellness package, and a global benefit program to support its employees' health, wellbeing, and family. The Commercial Manager role is responsible for retaining and growing mid-market and large account customers, and requires strong sales and negotiation skills.

Vice President, Engineering

Company: Valimail

Location: USA

Posted Oct 24, 2024

Valimail is a fast-growing startup seeking a VP of Engineering to lead their Email Authentication as a Service platform. The company encourages diversity and offers competitive pay, equity incentives, and flexible work arrangements.

EDI Configuration Analyst

Company: SmithRx

Location: USA

Posted Oct 25, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is looking for a Technical Integration Specialist to join its Adjudication Platform Team.

Customer Success Manager (cold email agency fully remote)

Company: Sales.co

Location: USA

Posted Oct 25, 2024

The job posting is for a full-time remote position as a sales and cold email manager. The company is looking for a self-starter with a passion for sales strategy and cold email management. The job requires managing client relationships, developing cold email strategies, and handling sales and client calls.

R&D Sales Engineer

Company: Forge Nano

Location: USA

Posted Oct 24, 2024

Forge Nano Inc is seeking an experienced Semiconductor Sales Engineer to drive new business acquisition and aggressively pursue new opportunities. The role involves prospecting, lead generation, and converting leads into loyal customers for their RampD equipment ALD Systems.

People Business Partner

Company: Pacaso

Location: USA

Posted Oct 24, 2024

Pacaso is a company that enables second home ownership through its innovative coownership model. It has received numerous accolades for its workplace culture and has been featured in several prominent publications. The company is seeking a People Business Partner to join its growing team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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