Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Program Director

Company: Bounteous

Location: USA

Posted Oct 16, 2024

Bounteous x Accolite is seeking a skilled and experienced Contract-to-Hire Program Director to lead and motivate cross-functional teams on diverse projects, driving successful outcomes for clients. The role requires expertise in Agile Scrum and Waterfall methodologies, as well as experience managing and mentoring distributed global teams.

Staff Platform Engineer

Company: brightwheel

Location: USA

Posted Oct 17, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They believe in giving teachers more time with students, engaging parents, and supporting small businesses. They are seeking a Staff Platform Engineer to join their platform team.

Product Manager

Company: Wealthbox CRM

Location: USA

Posted Oct 17, 2024

Wealthbox is seeking a Product Manager to collaborate with stakeholders and build systems that increase revenue and retention. The role involves defining product roadmaps, analyzing customer feedback, and working with engineering, QA, and design teams.

Sales Project Manager II

Company: Renaissance

Location: USA

Posted Oct 17, 2024

Renaissance is a global leader in preK-12 education technology, offering solutions to help educators personalize learning paths for students. The company is looking for a Program Manager II to drive central initiatives and contribute to its mission of accelerating learning for all.

Senior Account Manager

Company: Quantum Metric

Location: USA

Posted Oct 17, 2024

Quantum Metric is a remote-first company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a robust onboarding program. The company is looking for a Senior Account Manager to join their Customer Success team and provide a seamless experience for their customers.

Risk Data Analyst II

Company: Branch

Location: USA

Posted Oct 16, 2024

Branch is a fintech company that aims to empower workers with financial freedom by providing accessible financial services. They are committed to building inclusive and transparent products and value diversity in their team. They are looking for a Risk Data Analyst II to help manage risk and develop new ways to improve the lives of working Americans.

Senior Manager, Communications

Company: Ag1

Location: USA

Posted Oct 16, 2024

AG1 is a company that is committed to empowering people to take ownership of their health. They have a strong ethos rooted in science and a dedication to continuous improvement. The company is looking for a Senior Manager Communications to join their growing Communications and PR team.

Data Analytics Lead

Company: Cathexis

Location: USA

Posted Oct 16, 2024

The company, CATHEXIS, is a proud and proven delivery partner to the federal government, offering a range of services including program and project management, data analytics, and training and development. They strive to elevate the government contracting experience through rapid response, highly-skilled staff, and thoughtful problem-solving and communication.

Revenue Operations Manager

Company: CoLab Software

Location: USA

Posted Oct 16, 2024

CoLab is a company that helps engineering teams bring life-changing products to the market faster. They are looking for a Revenue Operations Manager to execute their go-to-market strategy using Salesforce Admin skills. The role involves collaborating with senior revenue team leadership, developing and implementing revenue automation processes, and overseeing data analysis and reporting.

Corporate Accounting & Tax Content Writer

Company: Kruze Consulting

Location: USA

Posted Oct 16, 2024

Kruze Consulting is a boutique CPA firm that provides accounting bookkeeping finance payroll and tax services to over 800 startups backed by top-tier venture capital funds. They are looking for a creative and passionate copywriter and marketer with an interest in startup accounting and finance to join their team as a Content Writer.

Sr. Manager – Production Planning

Company: Microsoft

Location: USA

Posted Oct 17, 2024

The job posting is for a Senior Supply Chain Planner position at Microsoft. The role involves planning and coordinating production, managing supply chain operations, and analyzing data to improve customer experience and return on investment. The job requires a bachelor's degree in a relevant field and 8+ years of experience in supply chain operations or project management.

Senior Product Marketing Manager

Company: Microsoft

Location: USA

Posted Oct 17, 2024

The job posting is for a Product Marketing IC4 role at Microsoft, requiring a Bachelor's or Master's degree in a related field and 5+ years of experience. The job involves developing and executing GTM strategy, driving adoption of products, and collaborating with cross-functional teams. The typical base pay range is $103,800 to $200,300 per year.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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