Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Software Engineer/Developer, Full Stack

Company: Aurora Solar

Location: USA

Posted Oct 05, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who have been recognized for their work. The company is looking for a Full Stack developer to join their CAD team and help integrate CAD technologies with their cloud platform.

Project Coordinator

Company: Praetorian

Location: USA

Posted Oct 05, 2024

Praetorian is a company that brings together bright minds to solve cybersecurity problems. They offer a career opportunity to work on complex projects, manage teams, and improve service delivery. The company values diversity, inclusivity, and employee benefits.

Client Services Associate

Company: Galileo

Location: USA

Posted Oct 05, 2024

Galileo is a team-based medical practice that offers high-touch, data-driven, multispecialty longitudinal care to diverse and complex patients. They are looking for a proactive and organized Client Services Associate to help ensure operational excellence across key strategic partnerships.

Staff Software Engineer

Company: CertifID

Location: USA

Posted Oct 05, 2024

CertifID is a company that provides a secure platform for verifying identities and authenticating wire transfer instructions. They are looking for a Staff Software Engineer to join their team and contribute to the development of their products. The company values innovation, continuous improvement, and curiosity, and offers a range of benefits including health insurance, 401k matching, and parental leave.

Commercial Account Executive - Mid-Market

Company: GitLab

Location: USA

Posted Oct 05, 2024

The job description is for a Midmarket Account Executive at GitLab, responsible for managing a book of business, fostering strong customer relationships, and meeting or exceeding quota. The role requires a strong understanding of GitLab's products and services, as well as excellent communication and negotiation skills.

Network Delivery Manager

Company: Render Networks

Location: USA

Posted Oct 05, 2024

Render is a company that is passionate about innovation and building networks to connect communities. They are experiencing rapid adoption and are looking for a Network Delivery Manager to deliver outstanding customer and project outcomes.

Director - Sales

Company: Figma

Location: USA

Posted Oct 05, 2024

Figma is looking for a Director Sales LATAM to join their dynamic team. The role involves building a team of Account Executives, expanding the LATAM segment, and driving growth and market leadership in the region.

Sr. Product Manager

Company: STAT Recovery Services

Location: USA

Posted Oct 05, 2024

STAT is a recovery management firm focused on delivering value to suppliers. They are a fast-growing, tech-enabled services company with a positive and collaborative culture. The company is looking for a Senior Product Manager to work cross-functionally with the design, engineering, and leadership teams to help shape and execute the product roadmap.

Product Marketing Manager - Credit

Company: Plaid

Location: USA

Posted Oct 05, 2024

Plaid is looking for a Product Marketing Manager to drive adoption and revenue of their Credit solutions. The company is dedicated to empowering financial transformation and building tools for developers to create their own products.

GTM Recruiter

Company: Jasper AI, Inc.

Location: USA

Posted Oct 05, 2024

Jasper is an end-to-end AI platform that aims to elevate marketers with the power of AI. The company has been recognized as one of the Top 15 Most Innovative AI Companies of 2024 by Fast Company and has a growing roster of Enterprise and Fortune 500 logos.

Product Marketing Manager - Ecosystem

Company: Figma

Location: USA

Posted Oct 05, 2024

Figma is looking for a fullstack Product Marketing Manager to support its platform and partner ecosystem. The role involves working closely with partners, building joint marketing plans, and driving adoption of the platform and its integrations.

Technical Writer

Company: ReCharge

Location: USA

Posted Oct 05, 2024

Recharge is a subscription platform that helps ecommerce brands simplify retention and growth. As a Technical Writer, you will be responsible for creating product documentation and ensuring an accurate and comprehensive library of Recharge knowledge.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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