Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Engineering Manager - Commenting Experience

Company: Reddit

Location: USA

Posted Oct 05, 2024

The job posting is for a high-impact role in the Commenting Experience team, responsible for driving technical and product strategy for one of the largest sites in the world. The team is looking for a leader who can build and operate a high-caliber inclusive team of engineers, work cross-functionally, and contribute to standards that improve developer workflows.

Sr. Data Scientist - Product Analytics

Company: Smartsheet

Location: USA

Posted Oct 04, 2024

Smartsheet is a tech company looking for a Senior Data Scientist to drive analytics and make a meaningful impact. The role involves leveraging data analytics and machine learning techniques to inform product development and drive key performance metrics.

Regional Marketing Manager, Women's Health

Company: Natera

Location: USA

Posted Oct 04, 2024

The job posting is for a Regional Marketing Manager position at Natera, a global leader in cell-free DNA testing. The role involves developing and executing marketing tactics to increase awareness and adoption of Natera's genetic testing products with women's healthcare providers in their assigned region. The job requires a strong background in marketing, sales, and medical affairs, as well as excellent communication and project management skills.

Customer Experience Research Associate

Company: Fors Marsh

Location: USA

Posted Oct 05, 2024

Fors Marsh is a company that takes on issues that matter, working together as a team to shape systems that shape lives. They are committed to problem-solving and forming partnerships that balance purpose, people, planet, and profit. They are looking for a Customer Experience Research Associate to join their Opportunity and Mobility team, with a focus on optimizing government services and improving citizen experiences.

Senior Product Marketing Manager - Industry Marketing

Company: GitLab

Location: USA

Posted Oct 05, 2024

The job posting is for a Product Marketing Manager at GitLab, responsible for developing marketing collateral, researching industry trends, and working with cross-functional teams. The ideal candidate has experience in enterprise software marketing, a strong background in the automotive or manufacturing industry, and excellent writing skills.

PV Project Manager

Company: Ergomed

Location: USA

Posted Oct 04, 2024

PrimeVigilance is a pharmacovigilance service provider that prioritizes diversity, equity, and inclusion. They offer training and career development opportunities, a friendly working environment, and the chance to work with colleagues worldwide. The company values quality, integrity, and collaboration, and is looking for candidates who share these values.

Vice President, Demand Generation

Company: Dbtlabsinc

Location: USA

Posted Oct 05, 2024

dbt Labs is a company that helps analysts create and disseminate organizational knowledge. They have developed a tool called dbt that is used by 30,000 companies every week. The company is looking for a Vice President of Demand Generation and Revenue Marketing to lead their marketing efforts.

Corporate Paralegal

Company: Western Digital

Location: USA

Posted Oct 05, 2024

Western Digital is a company that powers global innovation and pushes the boundaries of technology. They offer a range of technologies and solutions for businesses and consumers, and are committed to providing equal opportunities to all applicants and employees.

Revenue Accounting Manager

Company: hellobestow

Location: USA

Posted Oct 05, 2024

Bestow is a leading insurance technology platform seeking a Revenue Accounting Manager to join their team. The company offers a remote and hybrid workplace, competitive salary, and equity. They value diversity and have received several awards for being a great place to work.

Software Engineer - ML Ranking Platform

Company: Reddit

Location: USA

Posted Oct 05, 2024

The job posting is for a Software Engineer position on the ML Ranking Platform team at Reddit. The team builds and runs services that coordinate contextualized and personalized ranking on Reddit. The role involves designing and implementing the next generation backend ranking systems, exploring new technologies, and writing efficient and scalable code.

Project Manager, MAX Service Delivery

Company: SecurityScorecard

Location: USA

Posted Oct 05, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a strong culture and a commitment to employee engagement. The company is seeking a dynamic Project Manager to join its customer organization.

BI Analyst

Company: Cherre

Location: USA

Posted Oct 05, 2024

Cherre is seeking a dynamic BI Analyst to join their team and support the delivery of their cutting-edge frontend product suite to clients. The company leverages Power BI to empower clients with insights and analytics derived from complex datasets.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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