Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

DevOps Engineer I

Company: Pax8

Location: USA

Posted Oct 04, 2024

The DevOps Engineer I is responsible for handling planned project work, team ticket triage, and tools and access support for Engineering staff. They also monitor the performance of pipelines and support the development of applications and services.

Technical Program Manager

Company: Nava

Location: USA

Posted Oct 04, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They focus on populations that are the least protected and aim to restore trust between people and public institutions. The company is looking for a project manager to oversee delivery outcomes and client relationships.

Product Marketing Manager, Growth

Company: Figma

Location: USA

Posted Oct 04, 2024

Figma is looking for a fullstack Product Marketing Manager to support its growing portfolio of products. The role involves leading product launches, developing product messaging, managing beta programs, and driving engagement through educational content. The company values growth and encourages applicants to apply even if their experience doesn't perfectly align with the job description.

Federal Account Manager

Company: Immersive Labs

Location: USA

Posted Oct 04, 2024

Immersive Labs is looking for a Federal Account Manager to join their US team and focus on acquiring top accounts across the FederalDoD space. The company has a vision for cybersecurity that puts people at the center and has secured over $180 million in funding.

Payroll Manager

Company: SmithRx

Location: USA

Posted Oct 04, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is looking for a Payroll Manager to manage and process payroll and employee benefits.

Attorney

Company: Tempositions, Inc.

Location: USA

Posted Oct 04, 2024

The job posting is seeking contract attorneys with litigation experience to work remotely on a 1-year assignment. The responsibilities include preparing and trying complex cases, providing training, and negotiating settlements.

Sales Operations Manager

Company: Nuna

Location: USA

Posted Oct 04, 2024

The Sales Operations Manager role at Nuna involves streamlining sales processes, maintaining CRM workflows, and delivering actionable insights. The ideal candidate has experience in sales operations, strong analytical skills, and excellent communication skills.

Expert Online SAT / Test Prep Tutor

Company: Learner Education

Location: USA

Posted Oct 04, 2024

Learner Education is actively hiring enthusiastic Expert SAT Tutors who are passionate about helping students succeed. The job requires a Bachelor's degree, 3+ years of professional tutoring experience, and the ability to tutor all sections of the SAT. The company offers competitive pay, negotiable pay starting at $40/hour for SAT Test Prep and $25/hour for Academic Subjects, and a supportive community of tutors.

Senior Fullstack Engineer - UX

Company: Updater

Location: USA

Posted Oct 04, 2024

Updater Inc is seeking a Senior Fullstack Software Engineer with a strong background in UX design to join the Customer Pod team. The role combines expertise in frontend development with an understanding of backend processes to enhance the usability and functionality of Updater's platforms.

Staff Data Scientist - Shopper Engagement

Company: Instacart

Location: USA

Posted Oct 04, 2024

Instacart is a company that is transforming the grocery industry by providing a platform for customers to order groceries online and have them delivered to their doorstep. The company is looking for a data scientist to join their team and help drive engagement data science work.

Director - Product Support Operations and Strategy

Company: Figma

Location: USA

Posted Oct 04, 2024

The job description is for a key leader in the Product Support Team at Figma, responsible for fostering an environment for exceptional customer experiences, guiding the team, and leading workforce planning. The ideal candidate is a strong collaborator with experience in strategic problem-solving and customer support.

Copywriter

Company: Possiblefinancialinc

Location: USA

Posted Oct 04, 2024

Possible Finance is a company that aims to help customers end the debt cycle and unlock economic mobility. They are looking for a Copywriter to join their creative team and help shape their messaging and brand narrative.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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