Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Support Training Manager

Company: Nextech

Location: USA

Posted Sep 28, 2024

Nextech is seeking a dynamic Product Support Training Manager to join their LampD team. The ideal candidate will have a strong background in support procedures and quality assurance with exceptional teaching and communication skills.

Director of Sales - Small Business

Company: HubSpot

Location: USA

Posted Sep 28, 2024

The job description is for a Director of Small Business Sales at HubSpot. The role involves building and developing a team of sales managers, driving new and expansion business, and refining sales objectives and strategies. The job requires a strong track record of overachieving sales targets, leadership skills, and experience creating a high-energy team culture.

Senior Customer Success Engineer

Company: Vercel

Location: USA

Posted Sep 28, 2024

Vercel is hiring a Senior Customer Success Engineer to work remotely. The role involves resolving customer concerns, creating internal tooling, and engineering solutions to improve the customer experience. The ideal candidate has frontend development experience, excellent communication skills, and a passion for delivering a customer experience second to none.

Program Manager I, Global Supply Chain

Company: Omada Health

Location: USA

Posted Sep 28, 2024

Omada Health is a virtual-first chronic care provider that nurtures lifelong health one day at a time. The company is looking for a Program Manager I to join their team, who will be responsible for managing strategic roadmaps, developing project governance plans, and driving programs end-to-end. The ideal candidate will have strong analytical skills, be comfortable managing complex business challenges, and have a passion for building data-driven programs.

Executive Compensation Consultant (Senior Lead / Principal)

Company: StackAdapt

Location: USA

Posted Sep 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for an Executive Compensation Consultant to evolve and shape their global equity and executive compensation strategy. The role requires experience in designing and administering global equity and executive compensation programs, as well as strong analytical and communication skills.

Investor Relations Analyst

Company: Lime

Location: USA

Posted Sep 28, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are adding an Investor Relations Analyst to their Finance team and are looking for a highly motivated and team-oriented individual with strong attention to detail and excellent financial modeling skills.

AVP - Credentialing & Payer Enrollment

Company: Privia Health

Location: USA

Posted Sep 28, 2024

The job description is for an AVP Credentialing and Payer Enrollment role at Privia Health, a technology-driven national physician enablement company. The role involves leading a national team of credentialing resources, overseeing all aspects of provider credentialing and payer enrollment, and ensuring compliance with government and health plan requirements.

VP Product Engineering

Company: ScienceLogic

Location: USA

Posted Sep 28, 2024

ScienceLogic is looking for a world-class product leader to take the reins of the flagship SL1 product and evolve it to meet the needs of current and future enterprise customers. The company is offering a remote-first culture, comprehensive benefits, and opportunities for growth and development.

Director of Property Services

Company: Truehold

Location: USA

Posted Sep 28, 2024

The Director of Property Operations will play a founding role in building Truehold's Repair and Maintenance department by operationalizing standards, quality control, training programs, and strategic partnerships to ensure industry-leading property services.

Researcher

Company: Apollo.io

Location: USA

Posted Sep 28, 2024

Apolloio is looking for a Researcher to play a key role in their product development process. The ideal candidate will be able to conduct in-depth research, analyze data, and communicate findings to stakeholders. The company prioritizes user experience, ease of use, and overall user delightfulness.

Sr. Manager - Finance Systems Engineering

Company: Pinterest

Location: USA

Posted Sep 28, 2024

The job posting is for a team lead position in the IT Enterprise Systems team at Pinterest, responsible for creating and evolving finance technology. The ideal candidate has a mix of technical and business strength, experience building cross-functional relationships, and strong communication and leadership skills.

Senior Threat Hunter

Company: Red Canary

Location: USA

Posted Sep 28, 2024

Red Canary is a cyber security company that protects and empowers organizations to make better security decisions. They offer a range of benefits and a flexible work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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