Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Success Associate

Company: RocketDocs

Location: USA

Posted Sep 28, 2024

RocketDocs is seeking a customer success associate to provide excellent customer service, manage projects, and develop self-service help resources. The ideal candidate will have excellent communication skills, be tech-savvy, and have experience with project management and customer support.

Enterprise Account Executive

Company: Incident

Location: USA

Posted Sep 28, 2024

incidentio is a startup that helps companies manage incidents. They are looking for an Enterprise Sales team member to join their team. The role involves optimizing the sourcing and closing of enterprise accounts, delivering product demos, and working with the product development team to improve their offerings.

Site Reliability Engineer

Company: Tintai

Location: USA

Posted Sep 28, 2024

Tint is a company that enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. They are looking for a Senior SRE to enhance the efficiency and reliability of their technical infrastructure. The role requires experience in systems engineering, software engineering, and cloud technologies, as well as strong communication and collaboration skills.

Senior Product Manager

Company: TeamSnap

Location: USA

Posted Sep 28, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are seeking a highly skilled and motivated Senior Product Manager to lead and drive the execution of their B2C product vision. The company offers a range of benefits, including unlimited PTO, paid parental leave, and a generous home office allowance.

Sr. Manager, People Operations

Company: Apollo.io

Location: USA

Posted Sep 28, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with easy access to verified contact data and tools to engage and convert contacts. The company is growing rapidly and is looking for a Sr Manager of People Operations to shape the employee experience and build scalable processes.

Specialist, Lifecycle Marketing

Company: UN/COMMON

Location: USA

Posted Sep 28, 2024

UNCOMMON is a digital experience and marketing agency that launches and grows mission-centric brands. They believe in creating authentic stories for consumers and are proud to work with revolutionary brands. The company is employee and customer-centric, and they have a fun and sustainable work environment.

DevOps Engineer

Company: Synack

Location: USA

Posted Sep 28, 2024

Synack is looking for a DevOpsInfrastructure Automation Engineer to join their team. The role requires expertise in automated infrastructure build tools, scripting, and cloud automation. The company is committed to embracing diversity and has a strong focus on security and privacy.

Senior Director, Product Marketing

Company: Dropbox

Location: USA

Posted Sep 28, 2024

The role of Senior Director of Product Marketing at Dropbox involves defining and leading the go-to-market strategy for the company's core portfolio, collaborating with various teams, and driving revenue growth. The ideal candidate should have 10+ years of leadership experience in product marketing, exceptional leadership and teambuilding skills, and strong marketing competencies.

Manager - Financial Analysis

Company: RR Donnelley

Location: USA

Posted Sep 28, 2024

The job description is for a corporate finance supervisor or associate responsible for managing a team, planning, mentoring, process improvement, project and staff support, and financial expense planning. The role requires a bachelor's degree in business administration, accounting, or finance, and 9 years of functional work experience in a corporate accounting or finance capacity.

UX/UI Designer

Company: Xpansiv

Location: USA

Posted Sep 28, 2024

Xpansiv is a company that operates an integrated open and neutral market platform for energy transition, and they are looking for a UX/UI designer to work on their product lines.

Partner Marketing Manager

Company: Amplitude

Location: USA

Posted Sep 28, 2024

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. The company is seeking a dynamic and adaptable Partner Marketing Manager to lead the strategy development and execution of integrated marketing and demand generation efforts with top global partners.

Director, Partner Success

Company: Imaginepediatrics

Location: USA

Posted Sep 28, 2024

Imagine Pediatrics is a pediatrician-led medical group that aims to provide care and support to children with complex medical conditions. They are committed to reimagining pediatric healthcare and are seeking a Director of Partner Success to drive client engagement and growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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