Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Success Manager

Company: Zip

Location: USA

Posted Sep 28, 2024

Zip is looking for a Customer Success Manager to manage their rapidly growing customer base. The role involves advising customers on how to transform their B2B purchasing process, managing a portfolio of clients, and driving customer success. The company offers a competitive salary range of $100,000 to $140,000 and various perks and benefits.

Senior Sales Executive

Company: Bankjoy

Location: USA

Posted Sep 28, 2024

Bankjoy is a FinTech startup that provides digital banking products and services to community banks and credit unions. The company is looking for a sales candidate to work with financial institutions to improve their digital banking experience.

AVP - Billing & Coding (CPC)

Company: Privia Health

Location: USA

Posted Sep 28, 2024

The job description is for an AVP of Privia+ Operations and Quality, responsible for overseeing medical coding and billing functions, ensuring compliance with federal regulations, and optimizing revenue cycle performance.

Engineering Manager

Company: Orum

Location: USA

Posted Sep 28, 2024

Orum is a company that aims to accelerate sales teams by empowering salespeople to achieve more. They are looking for an engineer to join their team and are offering a range of benefits, including flexible work arrangements, a competitive salary, and opportunities for growth and development.

Backend Engineering Lead- Events Data

Company: HubSpot

Location: USA

Posted Sep 28, 2024

The text describes the HubSpot Events Data Group's mission to build a world-class customer data platform, and the role of an Engineering Lead to own compliance and data storage for the core customer streaming events system. The text highlights the importance of the role in delivering features for internal and external users, and the need for the Engineering Lead to be hands-on in technical aspects while leading a team.

IT Carve-Out Consultant

Company: Crosslake Technologies LLC

Location: USA

Posted Sep 28, 2024

The text describes Crosslake, a company that supports changemakers in buying, building, and running better technology. They believe in a programmatic approach to managing technology throughout the investment lifecycle. The company is looking for a consultant to lead the IT separation of a medium-sized business from its corporate parent.

Business Development Representative (BDR)

Company: Webflow

Location: USA

Posted Sep 28, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. They are looking for a Business Development Representative to help with the growth of their team. The role involves managing inbound lead pipeline, identifying sales opportunities, and collaborating with Demand Generation to drive continuous improvement.

Customer Service Representative - Fitness

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 28, 2024

American Specialty Health is hiring customer service professionals to work in their high-volume call center. The job requires excellent customer service skills, knowledge of ASH Fitness products, and the ability to work from home. The company offers competitive pay, bonuses, and a positive work environment.

Associate Support - Technical Account Manager

Company: Tanium

Location: USA

Posted Sep 28, 2024

Tanium is looking for an Associate Support Technical Account Manager to fulfill a necessary role in their organization. The role involves resolving technical issues, answering customer questions, and improving the overall customer experience. The company offers a competitive salary range, equity awards, and a generous benefits package.

Executive Assistant to the CEO

Company: Cobalt

Location: USA

Posted Sep 28, 2024

Cobalt is a growing tech company that is looking for an exceptional executive assistant to support their CEO. The role involves providing administrative support, managing the CEO's schedule, and coordinating events. The company offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

Senior Data Engineer (AI)

Company: Cobalt

Location: USA

Posted Sep 28, 2024

Cobalt is a company that offers pentesting services and is committed to helping agile businesses remediate risk quickly and innovate securely. The company is looking for a Senior Data Engineer AI to join their team and work on shaping their data infrastructure and AI-driven innovation.

Salesforce Business Analyst

Company: Softrams

Location: USA

Posted Sep 28, 2024

Softrams is a digital services firm that provides human-centered solutions, empowering digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and success. The company is seeking a skilled Salesforce Business Analyst to join their team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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