Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director (Head of) Business Development

Company: OfferFit

Location: USA

Posted Sep 24, 2024

OfferFit is looking for a Head of Business Development to drive growth and build a team. The role involves setting a clear vision, designing and refining business development processes, and recruiting top talent. The company offers a competitive benefits package, flexible work environment, and opportunities for growth and development.

Senior Software Engineer - Backend

Company: Apollo

Location: USA

Posted Sep 24, 2024

The job posting is for a senior engineer position at Apollo, where you'll work on designing and building core backend microservices, leading projects, and guiding the direction of internal and external products. The company offers competitive market-informed compensation, equity, and benefits.

Executive Assistant Business Partner

Company: HackerRank

Location: USA

Posted Sep 24, 2024

HackerRank is a company that helps prestigious logos find and upskill developer talent using its SaaS-based Developer Skills Platform. The company is passionate about its mission to change the world by valuing skills over pedigree. The Executive Assistant Business Partner role is a pivotal part of this mission, requiring someone to support executives, coordinate calendars, and manage projects.

Software Engineer (FHIR)

Company: Nava

Location: USA

Posted Sep 24, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They focus on populations that are the least protected and aim to restore trust between people and public institutions. The company offers a range of benefits and perks to its employees, including competitive pay, generous time off, and a comprehensive employee wellness program.

Staff AI Engineer - Khanmigo Core Platform

Company: Khan Academy

Location: USA

Posted Sep 24, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide. The role is focused on providing equitable solutions to historically underresourced communities, and the company is looking for a talented engineer to join their team.

Senior Sales Compensation Manager

Company: Olo

Location: USA

Posted Sep 24, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Sales Compensation Manager to join their Revenue Operations team. The role involves designing and managing compensation plans to align with revenue goals.

Head of Sales

Company: Enode

Location: USA

Posted Sep 24, 2024

Enode is a climate tech startup that aims to accelerate the transition to a sustainable energy system. They are looking for a Head of Sales to lead their sales and growth teams, and the job requires experience in leading and scaling a B2B SaaS sales team.

Business Development Manager

Company: Anywhere365

Location: USA

Posted Sep 24, 2024

Anywhere365 is looking for a Business Development Manager to lead sales and business development efforts in North America. The role requires experience with targeted account planning, sales strategies, and the MEDDICC sales methodology. The company offers a diverse and equal-opportunity work environment, and employees are passionate about their products and Microsoft technology.

Implementation Specialist - Revenue Management

Company: SpryPoint

Location: USA

Posted Sep 24, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for an experienced Implementation Specialist to join its Revenue Management Implementation team.

Senior Associate - Business Operations

Company: JustAnswer

Location: USA

Posted Sep 24, 2024

JustAnswer is a company that helps people by connecting them with verified experts. They are looking for a Senior Associate Business Operations to create and implement AI solutions to enhance customer outcomes and drive revenue growth.

Product Marketing Lead

Company: Zowie

Location: USA

Posted Sep 24, 2024

Zowie is a company that uses AI to provide customer care services to ecommerce brands. They are looking for a Product Marketing Lead to help them shape the industry and unlock rapid growth. The company is ambitious, innovative, and unafraid of change.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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