Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Cloud Platform Engineer

Company: Accompany Health

Location: USA

Posted Sep 20, 2024

Accompany Health is a mission-driven organization that provides high-quality care to low-income patients with complex needs. They offer at-home and virtual care, as well as 24/7 support, and partner with innovative payors to deliver evidence-based practice. The company is committed to building long-term relationships with patients and focuses on health outcomes most important to them.

Director, Analytics

Company: Clover Health

Location: USA

Posted Sep 20, 2024

Counterpart Health is hiring a Director of Analytics to lead their analytics team, focusing on improving patient care and outcomes through data-driven decisions. The ideal candidate will have experience in healthcare data, technical expertise, and a passion for innovative data solutions.

Staff Software Engineer - Site Reliability

Company: Workiva

Location: USA

Posted Sep 20, 2024

Workiva is looking for a Staff Software Engineer to join their Site Reliability team. The role involves leading the charge as the technical mastermind behind one or more essential components of their systems, requiring handson advanced programming experience in modern objectoriented languages. The company offers a competitive salary range, discretionary bonus, restricted stock units, and comprehensive employee benefits package.

Client Relationship Coordinator

Company: Prompt

Location: USA

Posted Sep 20, 2024

The job description is for a Client Relationship Coordinator at Prompt Therapy Solutions Inc. The role involves cultivating strong relationships with clients, providing strategic guidance, and ensuring timely resolution of client inquiries. The company values diversity, inclusivity, and a fair work environment.

Deal Desk Analyst

Company: Stripe

Location: USA

Posted Sep 20, 2024

Stripe is looking for a Deal Analyst to focus on the closure of custom and standard commercial deals. The role requires a background in driving custom pricing deals to closure, strong communication skills, and executive presence.

Software Engineer

Company: Going

Location: USA

Posted Sep 20, 2024

The job posting is for a Software Engineer Mobile position at Going, a company that helps people travel and experience the world. The role involves building and launching a mobile app, collaborating with product and design teams, and working on cross-functional features. The company offers a competitive salary, remote work environment, and various benefits.

Staff Product Designer - Mobile Experience

Company: brightwheel

Location: USA

Posted Sep 20, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking a Staff Product Designer Mobile to drive work across iOS and Android platforms. The company values diversity and inclusivity, and offers a competitive compensation package.

Director of Implementation

Company: BigHealth

Location: USA

Posted Sep 20, 2024

Big Health is a company that aims to help millions of people achieve good mental health through digital therapeutics. They have developed solutions for insomnia and anxiety, and are working to transform the delivery of healthcare worldwide.

Technical Launch Manager

Company: Glia

Location: USA

Posted Sep 21, 2024

The job posting is for a Technical Launch Manager at Glia, a company that provides technology for customer conversations. The ideal candidate has experience working with CCaaS providers and has a track record of success in implementing new call center solutions. The role involves managing client expectations, serving as a technical consultant, and defining processes and procedures to facilitate better service delivery.

Sr. Site Reliability Engineer

Company: Vimeo

Location: USA

Posted Sep 20, 2024

The job posting is for a Site Reliability Engineer at Vimeo, requiring experience in software development, high-scalability distributed systems, and cloud infrastructure. The role involves designing, developing, and maintaining platforms and tooling, as well as improving observability and reliability. The company offers a competitive salary range, benefits, and perks.

Attorney - Contracts Law

Company: ExtraHop

Location: USA

Posted Sep 20, 2024

The job posting is seeking a Senior Legal Counsel with experience in commercial transactions to support global operations. The role involves providing legal advice, reviewing and drafting agreements, and coordinating with internal and external teams. The job requires a Juris Doctor degree, admission to the bar, and significant experience in negotiating legal-commercial terms.

Technology Enablement - IT Due Diligence / IT M&A PMO - Associate Director

Company: Riveron

Location: USA

Posted Sep 20, 2024

Riveron is looking for a Technical Associate Director to join their Technology Enablement practice. The role involves leading client projects related to IT Diligence and IT MampA PMO, and requires experience in the MampA space, IT due diligence, and transaction environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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