Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Support Engineer (Spanish or Portuguese fluency required)

Company: Workiva

Location: USA

Posted Sep 20, 2024

The Product Support Engineer PSE role at Workiva involves providing technical and product support to customers through various channels, troubleshooting issues, and collaborating with other teams. The job requires a minimum of 2 years of Product Support experience and a Bachelor's degree.

Customer Service Representative, Bilingual Spanish

Company: Maximus

Location: USA

Posted Sep 20, 2024

The job posting is for a full-time, limited-service position as a Bilingual Customer Service Representative. The role involves answering inquiries and assisting individuals and families with health care coverage. The company offers benefits, paid time off, and professional development opportunities.

DevOps Engineer - Delivery Loop

Company: Webflow

Location: USA

Posted Sep 20, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a DevOps Engineer to join their Delivery Loop Team, with a competitive salary range and benefits.

Manager - Data Strategy & Operations

Company: brightwheel

Location: USA

Posted Sep 20, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They believe in diversity and inclusion, and are seeking a Manager to join their Data Operations team.

Technical Program Manager (Data & Go-To-Market Systems)

Company: brightwheel

Location: USA

Posted Sep 20, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking an experienced Technical Program Manager to drive cross-team technical project velocity and manage complex initiatives.

Sr. Software Engineer

Company: Reveleer

Location: USA

Posted Sep 20, 2024

Reveleer is looking for a Senior Software Engineer to join their team. The ideal candidate will have experience with C#,.NET Core, JavaScript, and AWS, and will be responsible for designing, developing, and maintaining web-based SaaS applications and complex cloud solutions.

Staff Product Manager - Banking

Company: Found

Location: USA

Posted Sep 20, 2024

Found is building tools to give self-employed people security and peace of mind. They are looking for a product manager to join their team and build a world-class banking product.

Head of Growth

Company: Superhuman

Location: USA

Posted Sep 20, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Head of Growth to lead their growth team. The company values diversity and is an equal opportunity employer.

Data Engineer

Company: Found

Location: USA

Posted Sep 20, 2024

Found is building tools to give self-employed people security and peace of mind. They are looking for a Data Engineer to help scale their data infrastructure and support decision-making across the organization.

Product Marketing Director

Company: HackerRank

Location: USA

Posted Sep 20, 2024

HackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with total funding of over $100 million. The company is looking for a Director of Product Marketing to develop and execute GTM strategies, create and implement go-to-market strategies for assigned products, markets, and solutions, and provide consulting and management support to the assigned business initiative.

Sr. Product Designer

Company: hims & hers

Location: USA

Posted Sep 20, 2024

The role is seeking a highly collaborative Sr Product Designer to lead the design of the Hims and Hers user experience, working closely with Design, Product Management, and Engineering to build a best-in-class telemedicine product. The ideal candidate is a user-centric designer with excellent communication skills, able to work in a fast-paced environment and adapt to new challenges.

HVAC Field Tech Support

Company: Johnson Controls International

Location: USA

Posted Sep 20, 2024

Johnson Controls is a global leader in smart health and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. As a technical support engineer, you will work with large retail chains and independent contractors to provide support for YORK Ducted Systems commercial and residential HVAC equipment applications.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages