Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Software Engineer, Identity & Access

Company: Kunai

Location: USA

Posted Sep 20, 2024

Kunai is a digital consultancy focused on banking, payments, and fintech, working with clients like Visa and Capital One. They are looking for a subject matter expert in Identity and Access Management to join their team.

Site Reliability Engineer 2

Company: Conversica

Location: USA

Posted Sep 20, 2024

The job posting is for a Site Reliability Engineer on the Conversica team, responsible for implementing resilient production systems, improving team processes, and maintaining high service uptime. The ideal candidate has a strong passion for technology, continuous improvement, and stability, and should be a strong multitasker and a highly collaborative teammate.

Product Marketing Manager – Demand Generation

Company: licor

Location: USA

Posted Sep 20, 2024

The job posting is for a Product Marketing Manager position at a company that specializes in environmental monitoring and IoT products. The role requires a strong understanding of the products' technical features, market positioning, and customer needs. The successful candidate will collaborate with cross-functional teams to create compelling content, marketing collateral, and campaigns that drive lead generation and conversion.

Strategy Associate

Company: Tomorrow Health

Location: USA

Posted Sep 20, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families. They believe in putting patients first and are passionate about improving healthcare delivery. The company is looking for a Strategy Associate to support high-visibility projects that advance value-based care models.

Customer Success Manager

Company: AssemblyAI

Location: USA

Posted Sep 20, 2024

AssemblyAI is looking for a Customer Success Manager to join their Success team. The role involves working with customers to implement Speech AI models and ensuring they have an outstanding experience. The ideal candidate will have 4+ years of experience in a similar role and be passionate about AI technology.

Creative Director

Company: HackerRank

Location: USA

Posted Sep 20, 2024

HackerRank is looking for a Creative Director to lead their creative team and shape the brand's visual identity. The role requires experience in creative direction, team management, and technical skills. The company offers a competitive benefits package and a remote work culture.

VP of Growth Marketing

Company: HackerRank

Location: USA

Posted Sep 20, 2024

HackerRank is a company that helps developers find jobs and upskill. They are looking for a Vice President of Growth Marketing to join their leadership team. The ideal candidate will have experience in growth marketing, sales, and product development, and will be responsible for driving growth strategies across both B2C and B2B market segments.

Staff Data Scientist- Search Optimization

Company: Airbnb

Location: USA

Posted Sep 20, 2024

Airbnb is a company that has grown to over 4 million hosts and has welcomed over 1 billion guests. The company is looking for a staff data scientist to optimize the guest experience and accelerate the growth of their marketplace.

Supervisor, Account receivable

Company: Natera

Location: USA

Posted Sep 20, 2024

The job posting is for an Accounts Receivable Supervisor position at Natera, a global leader in cell-free DNA testing. The role involves managing the Accounts Receivable team, overseeing financial statement information, and ensuring accurate billing and payment application. The company offers competitive benefits, a diverse and inclusive workplace environment, and opportunities for growth and development.

Temporary Senior Financial Analyst

Company: Angi

Location: USA

Posted Sep 20, 2024

Angi is a company that is transforming the home services industry by providing a platform for homeowners and service professionals to find and book jobs. They are seeking a Temporary Senior Financial Analyst to lead financial responsibilities for their expanding business lines.

AI Conversation Designer

Company: JustAnswer

Location: USA

Posted Sep 20, 2024

JustAnswer is a San Francisco-based company that connects customers with verified experts to answer their questions. The company is looking for an AI Conversation Designer to build and optimize chatbots for various ecommerce settings.

Talent & Community Coordinator

Company: Lilt

Location: USA

Posted Sep 20, 2024

LILT is a leading AI solution for enterprise translations, providing a true AI translation strategy focusing on business outcomes. The company has a global workforce and is committed to making information accessible to all.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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