Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Software Engineer - Route Success

Company: Veho

Location: USA

Posted Sep 21, 2024

Veho is a company that is revolutionizing the world of package delivery by creating exceptional experiences for customers and drivers. They are looking for a Senior Software Engineer to join their Route Success engineering team, who will be responsible for building tooling that powers the driver's experience on the Veho platform.

Community Manager

Company: 1Password

Location: USA

Posted Sep 21, 2024

1Password is looking for a Community Manager to join their CX Community team. The ideal candidate has experience working cross-functionally, strong communication skills, and an analytical mindset. The role involves developing and executing community program strategies, working with internal teams, and building relationships with members.

Director of Product - AI Operational Assistants

Company: Qventus

Location: USA

Posted Sep 21, 2024

Qventus is a company that is leading the transformation of healthcare by enabling hospitals to focus on patient care. They use innovative solutions that harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams. The company is looking for a Director of Product to lead a product team in developing Generative AI-powered solutions.

Education Strategist

Company: MissionWired

Location: USA

Posted Sep 21, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and tell big stories to raise mission-changing revenue. They have a strong commitment to diversity, equity, and inclusion, and are looking for a Digital Strategist to support their work.

Senior Education Strategist

Company: MissionWired

Location: USA

Posted Sep 21, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and tell big stories to raise mission-changing revenue. They have a strong commitment to diversity, equity, and inclusion, and are looking for a Senior Digital Strategist to support their work.

VP of Data Science

Company: SecurityScorecard

Location: USA

Posted Sep 21, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a strong culture and a commitment to employee engagement. The company is seeking a Head of Data Science to lead its data science team and develop its data science capabilities.

Manager of Technology Services Delivery

Company: Pax8

Location: USA

Posted Sep 21, 2024

The Manager of IT Service Delivery leads a team of engineers to deliver technical systems aligned to customer cohorts. The role involves building a high-performing team, providing mentorship, and driving continuous improvement.

Copywriter

Company: Kruze Consulting

Location: USA

Posted Sep 21, 2024

Kruze Consulting is a boutique CPA firm that provides accounting bookkeeping finance payroll and tax services to over 800 startups backed by top tier venture capital funds. They are looking for a creative and passionate copywriter and marketer with an interest in startup accounting and finance to join their team.

Senior Total Rewards Program Manager

Company: GitLab

Location: USA

Posted Sep 21, 2024

The role of Senior Total Rewards Program Manager at GitLab involves leading the planning, coordination, and execution of new and revised Total Rewards programs, aligning with the company's organizational strategy, values, and culture. The role requires experience in program management, executive compensation, and working with senior leaders to solve compensation challenges.

Marketing Manager - Paid Social Acquisition

Company: G-P

Location: USA

Posted Sep 21, 2024

The company GP is looking for a Paid Social Media Strategist to join their team. The job involves defining and owning the paid media social strategy globally, partnering with stakeholders, and overseeing campaign execution. The company offers a competitive compensation and benefits package, as well as opportunities for growth and development.

Business Development Manager

Company: FLO EV Charging

Location: USA

Posted Sep 21, 2024

FLO is looking for a Business Development Manager to supercharge their sales efforts in the EV industry. The role involves building relationships, driving growth, and leading nationwide efforts. The company offers a competitive salary, benefits, and a dynamic work environment.

Benefits Specialist

Company: StackAdapt

Location: USA

Posted Sep 21, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Benefits Specialist to administer and enhance its global benefits. The role involves full-cycle benefits administration, data entry, and file management. The company offers a competitive salary, RRSP401K matching, and a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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