Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Account Executive

Company: SugarCRM

Location: USA

Posted Sep 19, 2024

SugarCRM is a company that offers a unique Customer Relationship Management (CRM) platform. They have a mission to provide products and services that make it easier for sales, marketing, and customer service teams. They are a remote-first organization and prioritize work-life balance and flexibility. They are looking for an Enterprise Account Executive to grow new business and have a range of benefits and perks.

Technical Writer

Company: Prophecysimpledatalabs

Location: USA

Posted Sep 19, 2024

Prophecy is a data copilot company that helps Fortune 500 enterprises accelerate AI and analytics by delivering clean, trusted, and timely data. The company is backed by top VCs and investors and is looking for a Senior Technical Writer to develop, refine, and elevate its existing documentation.

Sr Account Executive - SaaS - KitCheck

Company: Bluesight

Location: USA

Posted Sep 19, 2024

Bluesight is a high growth healthcare information technology company seeking a motivated Sr Account Executive to drive consistent revenue growth within the hospital pharmacy market. The company offers a competitive salary, time off, unlimited vacation days, generous insurance coverage, and a fun collaborative culture.

Principal Content Designer - Design System

Company: HubSpot

Location: USA

Posted Sep 19, 2024

The job posting is for a Principal Content Designer at HubSpot, responsible for designing and developing content for the company's design system. The role involves working closely with the design team to create a seat at the table from Day 1, having autonomy to drive strategy and vision, and receiving clear expectations and feedback. The posting highlights the company's values of transparency, inclusivity, and growth mindset.

Senior Software Engineer - Consumer

Company: Veho

Location: USA

Posted Sep 19, 2024

Veho is a growth company that looks for team members to grow with it. They offer a generous ownership package, casual work environment, and a diverse and inclusive culture.

Account Executive - Public Sector

Company: Spare Labs Inc.

Location: USA

Posted Sep 20, 2024

The job posting is for an Account Executive to engage with the public sector market, drive revenue growth, and manage customer relationships. The role requires experience in consultative sales, long sales cycles, and excellent communication skills. The company is committed to creating a diverse and inclusive environment.

Director of Customer Education

Company: Cloudinary

Location: USA

Posted Sep 19, 2024

Cloudinary is seeking a Director of Customer Education to lead the development and execution of customer education and community strategies. The ideal candidate will have a strong background in customer education, community management, and instructional design, with experience in building and scaling education programs for SaaS-based companies.

UX Researcher III

Company: Aya Healthcare

Location: USA

Posted Sep 19, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employees. The company is looking for a UX Researcher III to join their team, with responsibilities including influencing product design decisions and conducting user research.

Director Engineering - Web App Scanning

Company: Tenableinc

Location: USA

Posted Sep 19, 2024

Tenable is a company that provides exposure management solutions to organizations. They are looking for a Director of Engineering to join their team and are committed to promoting equal employment opportunity.

Lead Technical Support Engineer

Company: Lakeside Software, Inc.

Location: USA

Posted Sep 19, 2024

Lakeside Software provides visibility across digital estates, helping organizations see how to do more with less. The company is committed to diversity and inclusion, and offers a remote work option.

Sales Engineer

Company: Array

Location: USA

Posted Sep 19, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Manager, Product & Platform Innovation - Operational Readiness

Company: Brightspeed

Location: USA

Posted Sep 19, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Senior Manager Product and Platform Innovation Operational Readiness to join their team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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