Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director, Sales Compensation - Revenue Operations

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is looking for a Director of Sales Compensation to join their Revenue Operations team. The role involves leading a team of compensation professionals, designing incentive plans, and communicating with sales leaders and executives. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Senior Data Scientist, Thyme Frame

Company: Thyme Care

Location: USA

Posted Sep 16, 2024

Thyme Care is a company that aims to transform the cancer care experience by providing a care navigation service. They are looking for a Senior Data Scientist to join their team to help build and maintain strong analytic capabilities. The company values diversity, inclusivity, and promoting the health and wellbeing of all individuals.

Sr. Client Manager

Company: GBS - Global

Location: USA

Posted Sep 16, 2024

Gallagher Benefit Services is a company that offers a wide range of benefits and opportunities for its employees. The company is committed to inclusion and diversity, and it provides a supportive work environment. The job description is for a client service representative who will be responsible for providing exceptional service to clients and managing accounts.

Mid-Market Account Executive - Segment

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is a company that powers real-time business communications and data solutions. They are looking for a MidMarket Account Executive to join their Segment Sales Team. The role involves driving opportunities through the sales cycle, building relationships with customers, and growing the MidMarket business.

Sales Enablement GTM Business Partner

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is looking for a Sales Enablement GTM Business Partner to join their team. The role involves delivering content tailored to audience, contributing to knowledge bases, and providing feedback on the effectiveness of curriculums. The company values diversity, equity, and inclusion, and offers a range of benefits including competitive pay, generous time off, and a retirement savings program.

Site Reliability Engineering (SRE) Lead

Company: MetroStar Systems

Location: USA

Posted Sep 16, 2024

MetroStar Systems is looking for a Site Reliability Engineering SRE Lead to deliver mission-critical services and empower end-users. The ideal candidate will have extensive experience in designing and implementing end-to-end continuous delivery pipelines, AWS cloud experience, and SRE principles. The company offers a generous benefits package, professional growth, and a diverse and inclusive culture.

Senior Software Engineer - Release Infrastructure

Company: Reddit

Location: USA

Posted Sep 16, 2024

Reddit is a community-driven platform that aims to bring people together through shared interests and passions. The company is looking for a senior engineer to join their Developer Experience team, which focuses on building tools and infrastructure to make developer workflows efficient and reliable.

Head of Product

Company: Lumos

Location: USA

Posted Sep 16, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for a Head of Product to lead and transform their product suite into a truly differentiated offering. The company values its employees and offers a range of benefits and perks.

Technical Service Technician

Company: Johnson Controls International

Location: USA

Posted Sep 16, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. The company is committed to providing a positive work environment and supporting the well-being of its employees.

Clinical Imaging Analyst Lead

Company: SSM Health

Location: USA

Posted Sep 16, 2024

The job posting is seeking an experienced Imaging Support Analyst with a passion for excellence in project management, imaging implementation, and unparalleled support. The role involves configuring, implementing, and maintaining applications and technical integrations, as well as leading projects and solving complex problems.

Customer Service Representative

Company: Gallagher - Global

Location: USA

Posted Sep 16, 2024

Gallagher is a global leader in insurance risk management and consulting services, offering a range of benefits and opportunities for employees. The company values inclusion and diversity, and provides a supportive work environment.

Full Stack Developer

Company: Cognizant

Location: USA

Posted Sep 16, 2024

The job posting is for a Full Stack Developer position at Cognizant Digital Practice, requiring experience in React JS and Fast API. The role involves building and implementing top-notch capabilities, troubleshooting issues, and collaborating with cross-functional teams. The company offers robust benefits and training opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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