Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Enterprise Large Deals Solution Architect

Company: Cognizant

Location: USA

Posted Sep 16, 2024

The job posting is for a Large Deals ESA responsible for solutioning large deals, leading cross-functional teams, and creating compelling proposals. The role requires experience in technology architecture, solutioning, and estimation, as well as soft skills such as leadership, communication, and problem-solving.

Technical Support Engineer

Company: MasteryPrep

Location: USA

Posted Sep 16, 2024

MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users. The company aims to level the playing field in education by offering the most effective test preparation available, made accessible to all students.

Salesforce Omnistudio Tech Lead

Company: Cognizant

Location: USA

Posted Sep 16, 2024

Cognizant is a leader in the industry, seeking a Salesforce Tech Lead with hands-on experience. The company offers a competitive salary, benefits, and a work environment free of harassment.

MES Principal Solution Architect- Camstar/Opcenter

Company: Cognizant

Location: USA

Posted Sep 16, 2024

Cognizant is a leading professional services company that helps clients transform their business and technology models for the digital era. They offer a range of services, including IoT-enabled products and Camstar MES solutions.

ESG Solution Consultant

Company: Cognizant

Location: USA

Posted Sep 16, 2024

The ESG Solution Consultant will work closely with the Sustainability presales delivery alliance and Partnerships marketing and advisory consulting teams to support client sustainability engagements. The role will have an immediate impact supporting the rapid growth in sustainability sales and partnerships.

Project Coordinator

Company: Ipeccoaching

Location: USA

Posted Sep 16, 2024

iPEC is seeking a dedicated and detail-oriented Project Coordinator to assist their dynamic Projects team for a temporary period. The role involves creating project templates, coordinating project documentation, and overseeing the planning and execution of standard repeatable projects.

Help Desk Consultant

Company: iRhythm

Location: USA

Posted Sep 16, 2024

iRhythm is a leading digital healthcare company that creates trusted solutions to detect, predict, and prevent disease. The company is dedicated to providing better data, better insights, and better health for all.

Networking Engineer

Company: Cognizant

Location: USA

Posted Sep 16, 2024

The job posting is for an expert in implementation and migration of Cisco Meraki SDWAN, Cisco ISE, and other Cisco technologies. The role involves designing and implementing network solutions, overseeing deployment and management of Cisco Switching and Routing solutions, and providing technical expertise in Zscaler Web Security. The job requires experience with Cisco technologies, strong understanding of network infrastructure, and ability to collaborate with IT professionals.

Senior Full-Stack ReactJS and Python/Django Developer

Company: The Motley Fool Inc

Location: USA

Posted Sep 16, 2024

The Motley Fool is a financial information and services firm that aims to make the world smarter, happier, and richer. They are committed to diversity, inclusion, and equity, and are looking for a Senior FullStack ReactJS and PythonDjango Developer to join their team. The role involves building new features, integrating with technology partners, and collaborating with stakeholders. The company offers a comprehensive compensation package, including company equity, and has been recognized as one of the best places to work.

PALANTIR Senior Data Engineer

Company: Cognizant

Location: USA

Posted Sep 16, 2024

The job posting is for a data engineer position at Cognizant, requiring experience with Palantir Foundry, Python, PySpark, and Java. The job involves building data pipes in AWS environments, designing data architecture, and working with clients to transform their data into informative intelligence.

Networking Engineer

Company: Cognizant

Location: USA

Posted Sep 16, 2024

Cognizant is a leading provider of information technology consulting and business process outsourcing services. The company is looking for an expert in implementation and migration of Cisco Meraki SDWAN, Cisco ISE, and other Cisco technologies to manage the core network infrastructure for one of the largest consumer goods customers.

Sr. Automation with Ruby Exp.

Company: Cognizant

Location: USA

Posted Sep 16, 2024

Cognizant Technology Solutions is looking for a Sr Automation Tester with Ruby experience to join their team. The job requires experience in test automation, agile teams, and DevOps. The company offers a competitive salary and benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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