Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Technical Support Engineer

Company: Clari

Location: USA

Posted Sep 15, 2024

The job posting is for a Technical Support role at Clari, a company that provides customer solutions. The team is looking for a key member to join their Technical Support team, who will work directly with customers to resolve technical issues and provide exceptional support. The role requires strong technical expertise, excellent communication skills, and a passion for customer experience.

Senior Manager, Data Science

Company: HackerOne

Location: USA

Posted Sep 15, 2024

HackerOne is a global leader in human-powered security, harnessing the creativity of the world's largest community of security researchers to protect digital assets. They offer a range of solutions, including bug bounty, pentesting, and code security audits, and have been recognized as a Best Workplace for Innovators and a Most Loved Workplace for Young Professionals.

Head of Marketing

Company: Snarkify

Location: USA

Posted Sep 15, 2024

Snarkify is seeking a visionary Head of Marketing to lead marketing efforts and drive growth in the zeroknowledge proofs and decentralized technology space. The company is passionate about scaling ZKPs for a decentralized future and is looking for a candidate with a strong background in marketing and blockchain.

UI/UX Designer

Company: Kpaonline

Location: USA

Posted Sep 16, 2024

KPA is a leading provider of Workforce Compliance software and consulting services, aiming to help clients build safe and thriving organizations. The company is looking for a UIUX Designer to shape and enhance the user experience for its clients.

Lead Product Manager, Growth

Company: Brightwheel

Location: USA

Posted Sep 15, 2024

Brightwheel is a technology brand in early education that aims to enable high-quality early education for every child by giving teachers more time with students, engaging parents, and supporting small businesses. The company is looking for a Lead Product Manager Growth to own its business-critical product growth function.

Vice President of Business Development

Company: InvoiceCloud, Inc.

Location: USA

Posted Sep 16, 2024

InvoiceCloud is a leading provider of online bill payment services, helping institutions improve customer engagement, loyalty, and efficiency. The company is seeking a Vice President of Business Development to lead digital payments solutions within Enterprise Utilities.

Product Manager

Company: Spotonproduct

Location: USA

Posted Sep 16, 2024

SpotOn is a company that helps restaurants and small businesses with flexible payment and software technology. They are committed to caring hard and moving fast to grow and make a positive impact. They are looking for a Hardware and GoLive Product Manager to lead the product strategy for their restaurant hardware and the go-live experience.

Senior Project Manager - Corporate Strategy and Operations

Company: Pax8

Location: USA

Posted Sep 15, 2024

The job posting is seeking a Senior Project Manager to lead strategic projects, manage project lifecycle, and drive project success. The ideal candidate has a strong background in project management, excellent communication skills, and a proven track record of delivering complex projects on time and on budget.

Enterprise Account Executive

Company: Cision

Location: USA

Posted Sep 15, 2024

Cision is looking for an Enterprise account executive to focus on developing new business within a greenfield territory. The company is committed to fostering an inclusive environment and has signed the CEO Action for Diversity and Inclusion pledge.

Cloud Engineer

Company: Expression

Location: USA

Posted Sep 15, 2024

Expression is seeking a highly skilled Cloud Engineer to support the Global Public Affairs Office of the US Department of State. The job involves architecture, engineering, operations, development, UI/UX, user training, and agile project management of web assets hosted on cloud architecture running a content management system WordPress.

Senior Technical Writer, Cash Commerce

Company: Block

Location: USA

Posted Sep 15, 2024

The company is looking for a senior technical writer to join their commerce team. The role involves owning and maintaining the end-to-end developer documentation lifecycle for external partners. The company offers a range of benefits, including healthcare coverage, retirement plans, and paid time off.

Video Editor

Company: Kalshi

Location: USA

Posted Sep 15, 2024

Kalshi is a federally regulated exchange that allows people to trade on various events. They are looking for a Video Editor to create viral social media content and are committed to creating a culture of inclusion and belonging.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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