Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Revenue Operations Manager

Company: Smartcar

Location: USA

Posted Sep 15, 2024

Smartcar is a company that simplifies how people connect their favorite apps and services to their cars. They build developer-friendly vehicle APIs and have raised $36M from investors. The company is looking for a Senior Revenue Operations Manager to drive operational excellence across their sales process.

Account Executive - Emerging Products

Company: Telnyx

Location: USA

Posted Sep 15, 2024

The job posting is for a sales professional to drive the expansion of Telnyx's emerging product suite. The role requires experience in sales, ability to operate independently, and strong communication skills.

Operations Analyst

Company: Clipboard Health

Location: USA

Posted Sep 15, 2024

The role is for an Ops Analyst to drive the success and visibility of new operational deployments in Strategic Ops. The job involves leveraging analytical and operational skills to surface systems-level inefficiencies, convert raw data into strategic insights, and own high-visibility projects. The company is a mission-driven startup that makes a real difference in lifting healthcare workers up the socioeconomic ladder.

Senior Manager - Publisher Partnerships

Company: Scribd

Location: USA

Posted Sep 15, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They are seeking an experienced dealmaker to help develop their content strategy and identify new publishing partnerships.

Accounting Operations Manager

Company: Nava

Location: USA

Posted Sep 15, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. The company is committed to diversity and inclusion and offers a range of benefits to its employees.

Business Development - Ad Measurement

Company: Pinterest

Location: USA

Posted Sep 15, 2024

The Business Development team at Pinterest is responsible for developing partner strategy and managing partnerships. The team works closely with senior leadership and other teams to deliver partnerships. The Business Development Lead will lead partner strategy, negotiate deals, and build relationships with leaders at emerging and established companies.

Senior Software Engineer II - Backend

Company: HubSpot

Location: USA

Posted Sep 15, 2024

HubSpot is looking for engineers to join their team, emphasizing the importance of transparency, collaboration, and delivering exceptional customer experiences. The company offers competitive compensation, benefits, and perks to help employees grow.

Professional Services Consultant

Company: Magnet Forensics

Location: USA

Posted Sep 15, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. The company is looking for a Professional Services Consultant to deliver implementation projects for their portfolio of products.

User Support Specialist

Company: Center For Open Science

Location: USA

Posted Sep 15, 2024

The Center for Open Science (COS) is seeking a User Support Specialist to provide support and guidance to researchers using the Open Science Framework (OSF). The role involves recognizing key barriers and opportunities, providing primary issue triaging, and maintaining a deep understanding of OSF capabilities.

Senior Professional Services Operations Manager

Company: Grafana Labs

Location: USA

Posted Sep 15, 2024

Grafana is looking for a Manager of Professional Services Operations to partner with their Professional Services team. The role involves creating reports, driving process improvements, and partnering with finance and analytics teams. The ideal candidate has experience in GTM organizations, strategy and operations consulting, and SQL.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Sep 15, 2024

The job description is for a Technical Support role in a Customer Success team, requiring proficiency in ticketing technology, problem-solving, and excellent customer service skills.

Director of People

Company: CareMessage

Location: USA

Posted Sep 15, 2024

CareMessage is looking for a senior-level Director of People to build and own the people and HR discipline at CareMessage. The role involves creating and owning processes, partnering with the executive team, and driving initiatives to promote diversity, equity, and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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