Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Visual Designer

Company: Softrams

Location: USA

Posted Sep 14, 2024

Softrams is a digital services firm that provides human-centered solutions and empowers digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a top workplace and have received various awards. The company is looking for a Senior Visual Designer to join their Human Experience team.

Sr. Product Marketing Manager

Company: Lattice

Location: USA

Posted Sep 14, 2024

The job posting is looking for a Senior Product Marketer to join their agile team, driving awareness and adoption of their innovative HR solutions. The role requires adaptability, a hunger to learn, and a willingness to pivot between strategic initiatives and managing deliverables. The company offers a competitive salary, benefits, and a dynamic collaborative environment.

Sr. Site Reliability Engineer

Company: Akasa.com

Location: USA

Posted Sep 15, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong focus on innovation and growth. They have received numerous awards and recognition for their work, including being named one of the fastest-growing GenAI startups to watch.

Senior Android Engineer

Company: Fieldwire

Location: USA

Posted Sep 14, 2024

Fieldwire is a construction field management software that is looking for an Android Software Engineer to join their team. The company is obsessed with improving the way teams work together and is building a Field Management Platform dedicated to construction teams. The job requires experience in Android development, Kotlin, and a strong understanding of algorithms and data structures.

Senior Paid Media Manager

Company: QuinStreet

Location: USA

Posted Sep 14, 2024

The job posting is for a paid digital marketing expert to manage and execute targeted digital marketing campaigns for clients. The ideal candidate will have 3+ years of experience, a bachelor's degree, and expertise in paid search and social campaigns. The company offers a competitive salary range of $70,000 to $100,000 annually, plus benefits and equity.

Pre-Licensure Nursing Online Visiting Professor (POET)

Company: Adtalem Global Education

Location: USA

Posted Sep 15, 2024

Chamberlain University is seeking faculty candidates for future sessions in various specialties, including Nutrition Health amp Wellness, Information Systems in Healthcare, and EvidenceBased Practice. The job description outlines the responsibilities and qualifications for the position.

Partner Acquisition Manager

Company: ActiveCampaign

Location: USA

Posted Sep 15, 2024

ActiveCampaign is seeking an ambitious and experienced Partner Acquisition Manager to identify, convert, and activate new promising partners. The successful candidate will have advanced experience in the marketing technology industry and a strong track record of consistent overachievement of quotas and revenue goals.

Staff Software Engineer, Backend-Growth

Company: brightwheel

Location: USA

Posted Sep 15, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is committed to diversity and inclusion and offers a competitive compensation package.

Sr. Manager, Order to Cash

Company: Caret

Location: USA

Posted Sep 15, 2024

CARET is looking for a leader with expertise in Order to Cash OTC end-to-end process and operations to lead a high-performing team and drive continuous improvement. The role requires strong leadership, communication, and problem-solving skills, as well as experience with NetSuite and salesforce.com.

CAD Software Sales Executive

Company: Anark

Location: USA

Posted Sep 14, 2024

Anark is looking for a proactive sales executive to join their team. The ideal candidate will have experience in enterprise software sales and a proven track record of incremental career growth. The role involves prospecting, sales development, closing, and account management for Anark's products and solutions.

Principal DevOps Engineer

Company: Datavant

Location: USA

Posted Sep 15, 2024

Datavant is a data logistics company that enables organizations to move and connect data securely. The company is looking for a Principal DevOps Engineer to build and maintain a robust, scalable, and secure infrastructure. The role requires expertise in Kubernetes, Terraform, and cloud platforms, as well as strong communication and problem-solving skills.

Senior Channel Sales Manager

Company: SafeBase

Location: USA

Posted Sep 14, 2024

SafeBase is seeking a Senior Channel Sales Manager to lead their channel sales strategy, with key responsibilities including channel strategy development, revenue generation, and program development. The ideal candidate will have a proven track record of building successful channel programs and generating substantial revenue through channel partners.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages