Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director - Growth Marketing

Company: Mattermost

Location: USA

Posted Sep 14, 2024

Mattermost is a secure workflow-centric collaboration platform that serves technology, public sector, national defense, and financial services industries. The company is looking for a Director of Growth Marketing to establish a robust growth strategy and drive demand generation.

Sr. Data Analyst, Commercial Analytics

Company: Varo Money

Location: USA

Posted Sep 14, 2024

The Varos Banking Analytics team is responsible for providing advanced quantitative analysis and strategic insights to improve products and experiences. The team is looking for a member who can conduct data analysis, develop dashboards, and communicate key findings to stakeholders.

Developer Experience Engineer

Company: WorkOS

Location: USA

Posted Sep 14, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for a dedicated Developer Experience Engineer to make the developer experience the best in the industry.

Regional Account Manager

Company: Stio

Location: USA

Posted Sep 14, 2024

Stio is a mountain brand that designs and sells apparel, footwear, and accessories. They prioritize sustainability, inclusivity, and community involvement. The company is looking for a Regional Account Manager to drive growth and brand awareness in the Northeast region.

Senior Analyst - Revenue Operations

Company: StackAdapt

Location: USA

Posted Sep 14, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Revenue Operations RevOps team member to maximize revenue and drive business growth. The job requires experience in sales, business operations, or management consulting, and skills in Excel, data analysis, and communication.

Strategic Account Executive

Company: Flex

Location: USA

Posted Sep 14, 2024

Flex is a growth-stage FinTech company that is creating a better rent payment experience. They are hiring Strategic Account Executives to accelerate revenue generation with Property Management Companies across the US.

Principal Product Manager

Company: OpenX

Location: USA

Posted Sep 14, 2024

OpenX is looking for a US-based Principal Product Manager to join their product team. The ideal candidate is a person who takes ownership, dives deep into topics, and thinks independently. The company values include being one team, customer-centric, open book, and evolving fast.

Member Marketing Manager

Company: LearnLux

Location: USA

Posted Sep 14, 2024

LearnLux is a leading provider of workplace financial wellbeing, offering a product that helps members achieve their personal financial goals. The company is looking for a Member Marketing Manager to work remotely and design strategies to drive adoption and maximize member engagement.

Recruiting Coordinator

Company: Mixpanel

Location: USA

Posted Sep 14, 2024

Mixpanel is a leader in analytics with over 9000 customers, offering a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.

Security Engineer - DevSecOps

Company: Bitly

Location: USA

Posted Sep 14, 2024

The job posting is seeking a talented and proactive Security Engineer to join the team. The ideal candidate will have a strong technical background in application and cloud network technologies and be passionate about cybersecurity. The role involves designing and implementing robust security architectures, collaborating with teams, and ensuring the confidentiality, integrity, and availability of systems.

Sales Engineering Enablement Everboarding Partner

Company: Snowflake

Location: USA

Posted Sep 14, 2024

Snowflake is seeking a Sales Engineering Enablement Everboarding Partner to support their growing team. The role involves creating and implementing enablement strategy, building and managing critical programs, and collaborating with leadership and peers.

Project Engineer, Microsoft Specialty

Company: Sequentur

Location: USA

Posted Sep 14, 2024

The job posting is seeking an experienced Project Engineer with specialization in Microsoft technologies to maintain complex systems and infrastructures. The ideal candidate will have strong technical skills, excellent customer service skills, and the ability to work in a fast-paced environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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