Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Product Analyst

Company: HubSpot

Location: USA

Posted Sep 15, 2024

The job description is for a Staff Product Analyst who will work with cross-functional teams to design and build better solutions for customers. The role involves analyzing complex data sets, building high-efficacy models, and communicating insights to stakeholders.

Sr. Counsel - Global Product & Commercial

Company: Pinterest

Location: USA

Posted Sep 15, 2024

Pinterest is looking for a lawyer to join their small and nimble commercial product legal team. The role involves supporting global monetization products, negotiating strategic partnerships, and providing legal support for ad products. The ideal candidate has 8+ years of experience in a demanding and innovative legal environment, with experience in digital advertising, technology, and data privacy.

Customer Success Manager - SMB

Company: Deputy

Location: USA

Posted Sep 15, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are looking for a Customer Success Manager to manage the success of their Small Business customers and drive product adoption.

Team Director - Account Management

Company: Sensor Tower

Location: USA

Posted Sep 15, 2024

The Team Director will oversee a team of Account Directors, responsible for establishing and implementing business policies, objectives, and initiatives. They will manage a team, communicate strategic plans, and identify and resolve customer issues.

Enterprise Technical Account Manager

Company: Red Canary

Location: USA

Posted Sep 15, 2024

The job posting is for an Enterprise Technical Account Manager at Red Canary. The role involves working with enterprise customers to implement and utilize Red Canary's products, and requires strong technical skills and experience.

Staff Android Engineer - Host Calendar

Company: Airbnb

Location: USA

Posted Sep 15, 2024

The Host Calendar team is looking for a Senior Android Engineer to help create tools for Airbnb hosts. The role involves collaborating with cross-functional partners to design and deliver high-quality products on Android, and mentoring and coaching other engineers.

Total Rewards - Senior Client Manager, Major Market

Company: Newfront

Location: USA

Posted Sep 15, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company is looking for a Total Rewards Senior Client Manager to assist Newfront employee benefits MidMarket and Large Group clients.

Senior Product Marketer - Developer Marketing

Company: HubSpot

Location: USA

Posted Sep 15, 2024

The job posting is for a Product Marketing Manager of Developer Marketing at HubSpot. The role involves release marketing, competitive analysis, feature prioritization, and other product marketing initiatives for developer products. The company is looking for an experienced product marketer with a strong owner's mindset and ability to drive product launches and growth.

Staff Software Engineer - Incident Management

Company: PagerDuty

Location: USA

Posted Sep 15, 2024

PagerDuty is seeking a Staff Software Engineer to join their Incident Management team. The ideal candidate will have a strong full stack background and experience with distributed systems. The role involves designing, coding, testing, and shipping frontend interfaces, APIs, or backend applications, and working closely with product managers, designers, and other stakeholders.

AS/400 Programmer/Analyst

Company: Capstone Integrated Solutions

Location: USA

Posted Sep 15, 2024

RPE Solutions is looking for a highly skilled AS400 ProgrammerAnalyst to join their technical team. The company is expanding and seeking talented individuals to join their journey. The role involves working with advanced iSeriesAS400 technologies and supporting the mission to deliver top-tier technical solutions to clients.

Community Platform Manager

Company: 1Password

Location: USA

Posted Sep 15, 2024

1Password is looking for a Community Platform Manager to oversee the development and improvement of their community platform. The ideal candidate has experience in product management, community dynamics, and creating exceptional user experiences. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Head of Support

Company: brightwheel

Location: USA

Posted Sep 15, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Head of Support and Payment Operations to develop a multi-year strategy to maximize customer retention and improve the customer experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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