Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager - Sales

Company: AffiniPay

Location: USA

Posted Sep 14, 2024

The job posting is for a sales manager position in a SaaS company. The ideal candidate should have experience in leading sales teams, developing strategies for lead generation and qualification, and mentoring team members. The role requires strong communication, organizational, and time management skills, as well as the ability to work in a fast-paced environment and build collaborative relationships.

Senior Product Design Manager

Company: HubSpot

Location: USA

Posted Sep 14, 2024

The job posting is for a UX leader at HubSpot, a customer and product-focused company. The role involves partnering with product and engineering leaders to create a shared strategy and vision, establishing product objectives, and driving results for a critical product area. The company values diversity, inclusivity, and psychological safety, and is looking for a leader who shares these values and practices growth mindset.

Manager - Machine Learning Engagement Management

Company: OfferFit

Location: USA

Posted Sep 14, 2024

The Manager ML Engagement Management is a critical role on our growing Implementation team. The job involves owning all phases of the program execution process, designing, configuring, and expanding OfferFit use cases. The ideal candidate should be passionate about technical program delivery, process engineering, and defining strategy. The role also involves building relationships with customer stakeholders and communicating customer needs to OfferFit's product and marketing teams.

Director of Product Management - Microsoft

Company: Tanium

Location: USA

Posted Sep 14, 2024

Tanium is looking for a Director of Product Management to lead the development and business success of their products. The ideal candidate has experience in enterprise software, analytical tools, and strategic product management. The role involves identifying customer needs, establishing requirements for emerging products, and defining strategic direction for products.

Growth Engineer - AI Systems

Company: Telnyx

Location: USA

Posted Sep 14, 2024

The role involves working on the Revenue Operations team to power the operational backbone, identifying and maintaining automation opportunities, and building scalable processes to drive efficiency in sales and customer success activities.

Patient Tech Support Specialist

Company: Privia Health

Location: USA

Posted Sep 14, 2024

The job description is for a Patient Tech Support Specialist at Privia Health, a technology-driven national physician enablement company. The role involves troubleshooting technology issues, answering inbound phone calls, and assisting patients and providers with their healthcare needs.

Senior Growth Marketing Manager

Company: Monarchmoney

Location: USA

Posted Sep 14, 2024

Monarch is a financial management company that has seen rapid organic growth and is seeking a Senior Growth Marketing Manager to join their team. The company is passionate about building a product and brand that customers and employees love, and is well-funded by top venture firms and angel investors.

Founding Program Manager

Company: Center For Open Science

Location: USA

Posted Sep 14, 2024

The Center for Open Science is seeking an independent contractor to develop a Metascience Alliance, a community of researchers, advocates, policymakers, funders, entrepreneurs, and others interested in experimentation, evaluation, and innovation on the practice of science. The Alliance aims to improve research quality and accelerate progress by fostering a community of practice, workforce development, and matchmaking.

Ad Operations Specialist

Company: StackAdapt

Location: USA

Posted Sep 14, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The Ad Operations Specialist position is an excellent opportunity for candidates interested in learning about programmatic advertising. StackAdapt is a Remote First company that offers a competitive salary, benefits, and a comprehensive mental health care platform.

Customer Care Specialist - Payroll

Company: Lattice

Location: USA

Posted Sep 14, 2024

The role of Customer Care Specialist involves leading the team in resolving escalated issues related to payroll, collaborating with teams across the business, and supporting successful customer outcomes and product decisions.

Senior Data Scientist

Company: Cendyn

Location: USA

Posted Sep 14, 2024

The Senior Data Scientist is responsible for understanding business problems, performing data analysis, and providing quantitative solutions. The job requires a strong knowledge of data mining and machine learning techniques, as well as excellent communication skills.

Legal Counsel - Commercial & Product

Company: DuckDuckGo

Location: USA

Posted Sep 14, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Legal Counsel to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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