Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Software Engineering Manager

Company: ZenBusiness

Location: USA

Posted Sep 10, 2024

ZenBusiness is seeking a Sr Engineering Manager to lead the new customer acquisition team. The company aims to help entrepreneurs launch and run their businesses, and the role will involve building and delivering new product features and enhancements.

Care Team Intake Specialist

Company: Synapticure

Location: USA

Posted Sep 11, 2024

The job description is for a remote position at Synapticure, a patient and caregiver-founded company that provides virtual care platform for neurodegenerative diseases. The role involves managing patient intake, scheduling appointments, and coordinating care. The company is dedicated to transforming the lives of individuals and their families living with neurodegenerative diseases.

Sustainability Solutions Advisor

Company: Worldly

Location: USA

Posted Sep 10, 2024

Worldly is a company that provides impact intelligence platform to businesses, enabling them to accelerate business and industry transformation. They are seeking a Sustainability Solutions Advisor to work with sales prospects and clients to understand their sustainability objectives and provide tailored recommendations.

Senior Azure DevOps Engineer - Cloud Operations

Company: Icertis

Location: USA

Posted Sep 11, 2024

Icertis is a company that provides contract intelligence platform to help organizations manage their contracts. The company is looking for a Senior DevOps Engineer to join their US GOV Cloud Operations team. The role requires expertise in cloud engineering, automation, and DevOps pipelines. The company offers a competitive salary, benefits, and a positive work environment.

Senior Manager, Total Rewards

Company: ATPCO

Location: USA

Posted Sep 10, 2024

ATPCO is a company that provides pricing and retailing data tools and services to airlines, global distribution systems, and technology companies. The Senior Manager Global Total Rewards role is responsible for shaping and executing the company's global compensation and benefits strategy.

Oracle Fusion Cloud Finance Functional Lead

Company: Cognizant

Location: USA

Posted Sep 10, 2024

Cognizant Technology Solutions is looking for an Oracle Fusion Cloud Finance Functional Lead to join their team. The role involves implementing Oracle Fusion Cloud Financials Payables Receivables Advanced Collection and General Ledger modules for a large Oracle Fusion transformation program.

Customer Service Representative

Company: Conduent State Healthcare, LLC

Location: USA

Posted Sep 10, 2024

The job posting is for a Call Center Customer Service Representative in Kentucky, offering a positive work environment, paid training, and benefits. The role involves answering multiple call types, dealing with complex issues, and providing excellent customer service.

Customer Experience Associate

Company: Found

Location: USA

Posted Sep 10, 2024

Found is building tools to give self-employed people security and peace of mind. They are looking for kind, resourceful, and passionate people to join their team to build the safety net for self-employment.

Linux System Administrator

Company: Vultr

Location: USA

Posted Sep 10, 2024

Vultr is a cloud computing company that provides high-performance computing solutions to businesses and developers. They offer flexible and scalable solutions, including cloud compute, GPU, bare metal, and cloud storage. Vultr is committed to providing the best price-performance of any cloud computing platform and has a strong focus on customer support and employee benefits.

Oracle CC&B Functional Consultant

Company: Cognizant

Location: USA

Posted Sep 10, 2024

Cognizant Technology Solutions is looking for an Oracle CCampB Functional Consultant to join their team. The role involves assisting clients in navigating the digital shift, leveraging cloud, social, and mobile enterprise application platforms to drive innovation and efficiency.

Lead Site Reliability Engineer

Company: Curology

Location: USA

Posted Sep 10, 2024

The job description is for a RoleArchitect who will lead the delivery of high-quality and reliable solutions. The role requires technical leadership, guidance, and expertise in reliability engineering, automation, and service management. The job offers competitive salary, equity packages, and comprehensive benefits.

Technical Program Manager, International

Company: Khan Academy

Location: USA

Posted Sep 11, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company is committed to improving learning outcomes for students worldwide, focusing on learners in historically underresourced communities. The role of a Technical Program Manager is to drive the delivery of complex product releases across multiple product engineering teams, empowering the product engineering teams to better discern stakeholder needs across multiple regions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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